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Re: [hylafax-users] No response to EOP repeated 3 tries {E151} and fax not received
Lee:
This is really strange. I was doing some more
testing and now the faxes come through just fine.
I did not change anything.
Oh well.
Neil
--
Neil Aggarwal, (832)245-7314, www.JAMMConsulting.com
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> -----Original Message-----
> From: Lee Howard [mailto:faxguy@xxxxxxxxxxxxxxxx]
> Sent: Saturday, January 10, 2009 5:35 PM
> To: Neil Aggarwal
> Cc: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] No response to EOP repeated 3
> tries {E151} and fax not received
>
> Neil Aggarwal wrote:
> > The receiver does not get anything. They are using a
> > fax to email gateway so the receiver's server may
> > be dumping it thinking it is incomplete.
> >
> > If you want to test anything against their fax number,
> > we can do that as long as I notify the client we are
> > testing first.
>
> We need to have some kind of diagnostic information from the receive
> side... or to troubleshoot we don't have much else to do
> other than just
> shooting in the dark with guesses.
>
> If the receiver is truly not getting the page at all, then I would
> suggest trying V.29 instead of V.17. If you're using sendfax
> you'd send
> with the "sendfax -B 9600" option.
>
> But the best thing would be to have some sort of troubleshooting
> information from the receive-side.
>
> Thanks,
>
> Lee.
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