[hylafax-users] Weird wedge or something

["Lucas Burdick" <lucas@xxxxxxxxxxxxxxxxxxxxxxx>]

Hey Everybody

 

This morning I get a call from my office telling me that the fax machine is not receiving faxes. It seems that the line just keeps ringing without the modem picking it up.  This problem has happened a couple of times before.  The only way to fix this problem is to restart the machine and reinitialize the modem.

 

I took a look at the recvq/ directory and I found the time between the last received fax and the first received after I fixed the problem.  I found the time span (18:28 last night to 9:51 this morning) that the error must have happened and then I went to the log dir.  There I found a log between in the proper time span for which there was no fax received.  I’m not good at reading these logs so I’ll post it here.

 

One quick note about my system:

Centos 5.2

External Trendnet modem (the model number is unavailable to me at this point)

 

I have to use faxgetty in this manner:

 

Faxgetty –D /dev/ttyS0

 

Without the –d switch the modem will not initialize (maybe this is my problem?).

 

Here is my log file as previously mentioned...please ask me any questions for stuff that I may have left out.  Thanks in advance for any info.

 

Jan 11 18:36:05.31: [12143]: SESSION BEGIN 000005695 +16042638923

Jan 11 18:36:05.31: [12143]: HylaFAX (tm) Version 5.2.7

Jan 11 18:36:05.31: [12143]: <-- [4:ATA\r]

Jan 11 18:36:13.57: [12143]: --> [7:CONNECT]

Jan 11 18:36:13.57: [12143]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'

Jan 11 18:36:13.57: [12143]: STATE CHANGE: ANSWERING -> RECEIVING

Jan 11 18:36:13.57: [12143]: RECV FAX: begin

Jan 11 18:36:13.57: [12143]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC $

Jan 11 18:36:13.57: [12143]: <-- data [32]

Jan 11 18:36:13.57: [12143]: <-- data [2]

Jan 11 18:36:13.60: [12143]: --> [7:CONNECT]

Jan 11 18:36:13.60: [12143]: <-- HDLC<23:FF C0 02 04 E6 76 96 36 86 A6 CA 04 A6 6E 96 CE CE A6 4E E6 F6 4E 0A>

Jan 11 18:36:13.60: [12143]: <-- data [23]

Jan 11 18:36:13.60: [12143]: <-- data [2]

Jan 11 18:36:13.62: [12143]: --> [7:CONNECT]

Jan 11 18:36:13.62: [12143]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>

Jan 11 18:36:13.62: [12143]: <-- data [13]

Jan 11 18:36:13.62: [12143]: <-- data [2]

Jan 11 18:36:15.83: [12143]: --> [2:OK]

Jan 11 18:36:15.83: [12143]: <-- [9:AT+FRH=3\r]

Jan 11 18:36:22.83: [12143]: --> [0:]

Jan 11 18:36:22.83: [12143]: MODEM <Empty line>

Jan 11 18:36:22.83: [12143]: MODEM TIMEOUT: waiting for v.21 carrier

Jan 11 18:36:22.83: [12143]: <-- data [1]

Jan 11 18:36:22.84: [12143]: --> [2:^P^C]

Jan 11 18:36:22.84: [12143]: --> [2:OK]

Jan 11 18:36:22.84: [12143]: <-- [9:AT+FRS=7\r]

Jan 11 18:36:22.92: [12143]: --> [2:OK]

Jan 11 18:36:22.92: [12143]: <-- [9:AT+FTH=3\r]

Jan 11 18:36:23.78: [12143]: --> [7:CONNECT]

Jan 11 18:36:23.78: [12143]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC $

Jan 11 18:36:23.78: [12143]: <-- data [32]

Jan 11 18:36:23.78: [12143]: <-- data [2]

Jan 11 18:36:23.81: [12143]: --> [7:CONNECT]

Jan 11 18:36:23.81: [12143]: <-- HDLC<23:FF C0 02 04 E6 76 96 36 86 A6 CA 04 A6 6E 96 CE CE A6 4E E6 F6 4E 0A>

Jan 11 18:36:23.81: [12143]: <-- data [23]

Jan 11 18:36:23.81: [12143]: <-- data [2]

Jan 11 18:36:23.84: [12143]: --> [7:CONNECT]

Jan 11 18:36:23.84: [12143]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>

Jan 11 18:36:23.84: [12143]: <-- data [13]

Jan 11 18:36:23.84: [12143]: <-- data [2]

Jan 11 18:36:26.04: [12143]: --> [2:OK]

Jan 11 18:36:26.04: [12143]: <-- [9:AT+FRH=3\r]

Jan 11 18:36:33.04: [12143]: --> [0:]

Jan 11 18:36:33.04: [12143]: MODEM <Empty line>

Jan 11 18:36:33.04: [12143]: MODEM TIMEOUT: waiting for v.21 carrier

Jan 11 18:36:33.04: [12143]: <-- data [1]

Jan 11 18:36:33.05: [12143]: --> [2:^P^C]

Jan 11 18:36:33.05: [12143]: --> [2:OK]

Jan 11 18:36:33.05: [12143]: <-- [9:AT+FRS=7\r]

Jan 11 18:36:33.13: [12143]: --> [2:OK]

Jan 11 18:36:33.13: [12143]: <-- [9:AT+FTH=3\r]

Jan 11 18:36:34.00: [12143]: --> [7:CONNECT]

Jan 11 18:36:34.00: [12143]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC $

Jan 11 18:36:34.00: [12143]: <-- data [32]

Jan 11 18:36:34.00: [12143]: <-- data [2]

Jan 11 18:36:34.03: [12143]: --> [7:CONNECT]

Jan 11 18:36:34.03: [12143]: <-- HDLC<23:FF C0 02 04 E6 76 96 36 86 A6 CA 04 A6 6E 96 CE CE A6 4E E6 F6 4E 0A>

Jan 11 18:36:34.03: [12143]: <-- data [23]

Jan 11 18:36:34.03: [12143]: <-- data [2]

Jan 11 18:36:34.05: [12143]: --> [7:CONNECT]

Jan 11 18:36:34.05: [12143]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>

Jan 11 18:36:34.05: [12143]: <-- data [13]

Jan 11 18:36:34.05: [12143]: <-- data [2]

Jan 11 18:36:36.26: [12143]: --> [2:OK]

Jan 11 18:36:36.26: [12143]: <-- [9:AT+FRH=3\r]

Jan 11 18:36:43.26: [12143]: --> [0:]

Jan 11 18:36:43.26: [12143]: MODEM <Empty line>

Jan 11 18:36:43.26: [12143]: MODEM TIMEOUT: waiting for v.21 carrier

Jan 11 18:36:43.26: [12143]: <-- data [1]

Jan 11 18:36:43.27: [12143]: --> [2:^P^C]

Jan 11 18:36:43.27: [12143]: --> [2:OK]

Jan 11 18:36:43.27: [12143]: <-- [9:AT+FRS=7\r]

Jan 11 18:36:43.35: [12143]: --> [2:OK]

Jan 11 18:36:43.35: [12143]: <-- [9:AT+FTH=3\r]

Jan 11 18:36:44.22: [12143]: --> [7:CONNECT]

Jan 11 18:36:44.22: [12143]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC $

Jan 11 18:36:44.22: [12143]: <-- data [32]

Jan 11 18:36:44.22: [12143]: <-- data [2]

Jan 11 18:36:44.24: [12143]: --> [7:CONNECT]

Jan 11 18:36:44.24: [12143]: <-- HDLC<23:FF C0 02 04 E6 76 96 36 86 A6 CA 04 A6 6E 96 CE CE A6 4E E6 F6 4E 0A>

Jan 11 18:36:44.24: [12143]: <-- data [23]

Jan 11 18:36:44.24: [12143]: <-- data [2]

Jan 11 18:36:44.27: [12143]: --> [7:CONNECT]

Jan 11 18:36:44.27: [12143]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>

Jan 11 18:36:44.27: [12143]: <-- data [13]

Jan 11 18:36:44.27: [12143]: <-- data [2]

Jan 11 18:36:46.47: [12143]: --> [2:OK]

Jan 11 18:36:46.47: [12143]: <-- [9:AT+FRH=3\r]

Jan 11 18:36:53.48: [12143]: --> [0:]

Jan 11 18:36:53.48: [12143]: MODEM <Empty line>

Jan 11 18:36:53.48: [12143]: MODEM TIMEOUT: waiting for v.21 carrier

Jan 11 18:36:53.48: [12143]: <-- data [1]

Jan 11 18:36:53.48: [12143]: --> [2:^P^C]

Jan 11 18:36:53.48: [12143]: --> [2:OK]

Jan 11 18:36:53.48: [12143]: RECV FAX: No sender protocol (T.30 T1 timeout) {E102}

Jan 11 18:36:53.48: [12143]: RECV FAX: end

Jan 11 18:36:53.48: [12143]: No sender protocol (T.30 T1 timeout) {E102}

Jan 11 18:36:53.48: [12143]: SESSION END

 

 

Any reason why this would stop further receipts?

 

Thanks

Lucas