Re: [hylafax-users] Problem receiving faxes from a particular fax machine / need workaround or fix

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Aaron Murray wrote:
> Ok, we are back up and running, I have moved to Ubuntu 8.04, Hylafax+ 5.2.4, with the same (hsf modem driver).  Thusfar still having the same problem, however I added the resetmodem script to reset the modem on wedge (testing that right now to make sure it works) (does it execute as user:uucp / group:uucp)?
>   

I think that it does run as uucp:uucp, but check on it.

> > Your modem crashed, and from that point on we have no idea what the 
> > sender did.
> > ...
> > The HSF modem is probably crashing due to a bug in its software.
> >     
>
> Can you elaborate further on that (ie. What in the logs tells you that the modem crashed)?  I am wondering because maybe there is a way to debug the driver (?) to find out why it is crashing.

The fact that the modem became unresponsive for a very long period of 
time to AT commands for which it should have responded indicates that it 
"crashed".

Thanks,

Lee.


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