Re: [hylafax-users] No response to PPS repeated 3 times.:

["Sundar K. Iyengar" <ski@xxxxxxx>]

Lee,

I tried the following.  
1. Upgraded the hylafax server from 4.4.2 to 5.2.1(Installed Binaries for
Fedora8 as opposed to compiling the source)
I connected the Multitech modem and sent a fax from a client machine.  This
time the Fax went through fine.
I moved the connexion to the Connexant Soft modem (with a driver from
Linuxant) The fax failed log as seen below

Below is the result of the 1st sendfax command from your diagnotics doc.
[root@d3ll521 ~]# sendfax -n -3 -t 1 -F "test" -h cuad0@ -d 003232xxxxxx
/tmp/test.ps
460 Failed to submit job 17: Unspecified reason (scheduler NAK'd request). 


begin -- log

Jan 26 17:57:25.83: [ 3325]: SESSION BEGIN 000000048 +1aaaaaappppppp
Jan 26 17:57:25.83: [ 3325]: HylaFAX (tm) Version 5.2.1
Jan 26 17:57:25.83: [ 3325]: SEND FAX: JOB 16 DEST aaappppppp COMMID
000000048 DEVICE '/dev/ttySHSF0' FROM 'faxuser <faxuser@xxxxxxxxxxx>' USER
faxuser
Jan 26 17:57:25.84: [ 3325]: <-- [14:AT+FCLASS=1.0\r]
Jan 26 17:57:25.86: [ 3325]: --> [2:OK]
Jan 26 17:57:25.86: [ 3325]: DIAL aaappppppp
Jan 26 17:57:25.86: [ 3325]: <-- [15:ATDTaaappppppp\r]
Jan 26 17:57:49.80: [ 3325]: --> [7:CONNECT]
Jan 26 17:57:50.97: [ 3325]: --> [2:OK]
Jan 26 17:57:50.97: [ 3325]: REMOTE NSF "00 00 66 01 18 0B B2 6A 10 00 00 00
00 00 00 24"
Jan 26 17:57:50.97: [ 3325]: NSF remote fax equipment: Utax/Mita
Jan 26 17:57:50.97: [ 3325]: <-- [9:AT+FRH=3\r]
Jan 26 17:57:51.00: [ 3325]: --> [7:CONNECT]
Jan 26 17:57:51.52: [ 3325]: --> [2:OK]
Jan 26 17:57:51.52: [ 3325]: REMOTE NSF "00 00 66 02 09 52 41 44 4E 55 53 20
52 44"
Jan 26 17:57:51.52: [ 3325]: NSF remote fax equipment: Utax/Mita
Jan 26 17:57:51.52: [ 3325]: NSF remote station ID: "DR SUNDAR"
Jan 26 17:57:51.52: [ 3325]: <-- [9:AT+FRH=3\r]
Jan 26 17:57:51.54: [ 3325]: --> [7:CONNECT]
Jan 26 17:57:52.20: [ 3325]: --> [2:OK]
Jan 26 17:57:52.20: [ 3325]: REMOTE CSI "aaappppppp"
Jan 26 17:57:52.20: [ 3325]: <-- [9:AT+FRH=3\r]
Jan 26 17:57:52.22: [ 3325]: --> [7:CONNECT]
Jan 26 17:57:52.66: [ 3325]: --> [2:OK]
Jan 26 17:57:52.66: [ 3325]: REMOTE best rate 33600 bit/s
Jan 26 17:57:52.66: [ 3325]: REMOTE max A3 page width (303 mm)
Jan 26 17:57:52.66: [ 3325]: REMOTE max unlimited page length
Jan 26 17:57:52.66: [ 3325]: REMOTE best vres 15.4 line/mm
Jan 26 17:57:52.66: [ 3325]: REMOTE format support: MH, MR, MMR, JBIG
Jan 26 17:57:52.66: [ 3325]: REMOTE supports T.30 Annex A, 256-byte ECM
Jan 26 17:57:52.66: [ 3325]: REMOTE best 10 ms, 5 ms/scanline
Jan 26 17:57:52.66: [ 3325]: USE 14400 bit/s
Jan 26 17:57:52.66: [ 3325]: USE error correction mode
Jan 26 17:57:52.66: [ 3325]: SEND file "docq/cover16;f1"
Jan 26 17:57:52.66: [ 3325]: USE A4 page width (215 mm)
Jan 26 17:57:52.66: [ 3325]: USE unlimited page length
Jan 26 17:57:52.66: [ 3325]: USE 7.7 line/mm
Jan 26 17:57:52.66: [ 3325]: USE 2-D MMR
Jan 26 17:57:52.66: [ 3325]: USE 0 ms/scanline
Jan 26 17:57:52.66: [ 3325]: SEND training at v.17 14400 bit/s
Jan 26 17:57:52.66: [ 3325]: <-- [9:AT+FRS=7\r]
Jan 26 17:57:52.81: [ 3325]: --> [2:OK]
Jan 26 17:57:52.81: [ 3325]: <-- [9:AT+FTH=3\r]
Jan 26 17:57:53.13: [ 3325]: --> [7:CONNECT]
Jan 26 17:57:53.13: [ 3325]: <-- data [23]
Jan 26 17:57:53.13: [ 3325]: <-- data [2]
Jan 26 17:57:54.70: [ 3325]: --> [7:CONNECT]
Jan 26 17:57:54.70: [ 3325]: <-- data [7]
Jan 26 17:57:54.70: [ 3325]: <-- data [2]
Jan 26 17:57:55.22: [ 3325]: --> [2:OK]
Jan 26 17:57:55.22: [ 3325]: <-- [9:AT+FTS=7\r]
Jan 26 17:57:55.37: [ 3325]: --> [2:OK]
Jan 26 17:57:55.37: [ 3325]: <-- [11:AT+FTM=145\r]
Jan 26 17:57:55.39: [ 3325]: --> [7:CONNECT]
Jan 26 17:57:55.39: [ 3325]: <-- data [1024]
Jan 26 17:57:55.39: [ 3325]: <-- data [1024]
Jan 26 17:57:55.39: [ 3325]: <-- data [652]
Jan 26 17:57:55.39: [ 3325]: <-- data [2]
Jan 26 17:57:58.55: [ 3325]: --> [2:OK]
Jan 26 17:57:58.55: [ 3325]: <-- [9:AT+FRH=3\r]
Jan 26 17:57:59.20: [ 3325]: --> [7:CONNECT]
Jan 26 17:58:00.49: [ 3325]: --> [2:OK]
Jan 26 17:58:00.49: [ 3325]: TRAINING succeeded
Jan 26 17:58:00.49: [ 3325]: SEND begin page
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 0
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 1
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 2
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 3
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 4
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 5
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 6
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 7
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 8
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 9
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 10
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 11
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 12
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 13
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 14
Jan 26 17:58:00.49: [ 3325]: SEND send frame number 15
Jan 26 17:58:00.49: [ 3325]: <-- [9:AT+FRS=7\r]
Jan 26 17:58:00.62: [ 3325]: --> [2:OK]
Jan 26 17:58:00.62: [ 3325]: <-- [11:AT+FTM=146\r]
Jan 26 17:58:00.94: [ 3325]: --> [7:CONNECT]
Jan 26 17:58:00.94: [ 3325]: <-- data [1028]
Jan 26 17:58:00.94: [ 3325]: <-- data [1034]
Jan 26 17:58:00.94: [ 3325]: <-- data [1036]
Jan 26 17:58:00.94: [ 3325]: <-- data [1036]
Jan 26 17:58:00.94: [ 3325]: <-- data [671]
Jan 26 17:58:00.94: [ 3325]: <-- data [2]
Jan 26 17:58:04.01: [ 3325]: --> [2:OK]
Jan 26 17:58:04.01: [ 3325]: <-- [9:AT+FTS=7\r]
Jan 26 17:58:04.16: [ 3325]: --> [2:OK]
Jan 26 17:58:04.16: [ 3325]: <-- [9:AT+FTH=3\r]
Jan 26 17:58:04.18: [ 3325]: --> [7:CONNECT]
Jan 26 17:58:04.18: [ 3325]: <-- data [7]
Jan 26 17:58:04.18: [ 3325]: <-- data [2]
Jan 26 17:58:05.56: [ 3325]: --> [2:OK]
Jan 26 17:58:05.56: [ 3325]: SEND send PPS (partial page signal)
Jan 26 17:58:05.56: [ 3325]: SEND send MPS (more pages, same document)
Jan 26 17:58:05.56: [ 3325]: <-- [9:AT+FRH=3\r]
Jan 26 17:58:05.71: [ 3325]: --> [7:CONNECT]
Jan 26 17:58:05.83: [ 3325]: --> [5:ERROR]
Jan 26 17:58:05.83: [ 3325]: MODEM Command error
Jan 26 17:58:05.83: [ 3325]: FCS error
Jan 26 17:58:05.83: [ 3325]: <-- [9:AT+FTH=3\r]
Jan 26 17:58:07.70: [ 3325]: --> [7:CONNECT]
Jan 26 17:58:07.70: [ 3325]: <-- data [7]
Jan 26 17:58:07.70: [ 3325]: <-- data [2]
Jan 26 17:58:09.10: [ 3325]: --> [2:OK]
Jan 26 17:58:09.10: [ 3325]: SEND send PPS (partial page signal)
Jan 26 17:58:09.10: [ 3325]: SEND send MPS (more pages, same document)
Jan 26 17:58:09.10: [ 3325]: <-- [9:AT+FRH=3\r]
Jan 26 17:58:09.25: [ 3325]: --> [7:CONNECT]
Jan 26 17:58:09.38: [ 3325]: --> [5:ERROR]
Jan 26 17:58:09.38: [ 3325]: MODEM Command error
Jan 26 17:58:09.38: [ 3325]: FCS error
Jan 26 17:58:09.38: [ 3325]: <-- [9:AT+FTH=3\r]
Jan 26 17:58:09.71: [ 3325]: --> [7:CONNECT]
Jan 26 17:58:09.71: [ 3325]: <-- data [7]
Jan 26 17:58:09.71: [ 3325]: <-- data [2]
Jan 26 17:58:11.12: [ 3325]: --> [2:OK]
Jan 26 17:58:11.12: [ 3325]: SEND send PPS (partial page signal)
Jan 26 17:58:11.12: [ 3325]: SEND send MPS (more pages, same document)
Jan 26 17:58:11.12: [ 3325]: <-- [9:AT+FRH=3\r]
Jan 26 17:58:11.27: [ 3325]: --> [7:CONNECT]
Jan 26 17:58:11.39: [ 3325]: --> [5:ERROR]
Jan 26 17:58:11.39: [ 3325]: MODEM Command error
Jan 26 17:58:11.39: [ 3325]: FCS error
Jan 26 17:58:11.39: [ 3325]: No response to PPS repeated 3 times. {E147}
Jan 26 17:58:11.39: [ 3325]: SEND end page
Jan 26 17:58:11.39: [ 3325]: SEND: No response to PPS repeated 3 times.
{E147}; Giving up after 3 attempts to send same page "docq/cover16;f1",
dirnum 0
Jan 26 17:58:11.39: [ 3325]: <-- [9:AT+FRS=7\r]
Jan 26 17:58:11.53: [ 3325]: --> [2:OK]
Jan 26 17:58:11.53: [ 3325]: <-- [9:AT+FTH=3\r]
Jan 26 17:58:11.85: [ 3325]: --> [7:CONNECT]
Jan 26 17:58:11.85: [ 3325]: <-- data [3]
Jan 26 17:58:11.85: [ 3325]: <-- data [2]
Jan 26 17:58:13.14: [ 3325]: --> [2:OK]
Jan 26 17:58:14.14: [ 3325]: <-- [5:ATH0\r]
Jan 26 17:58:14.27: [ 3325]: --> [2:OK]
Jan 26 17:58:14.27: [ 3325]: SESSION END
Thanks,
Sundar.




-----Original Message-----
From: Lee Howard [mailto:faxguy@xxxxxxxxxxxxxxxx] 
Sent: Saturday, January 26, 2008 3:16 PM
To: Sundar K. Iyengar
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] No response to PPS repeated 3 times.:

Sundar K. Iyengar wrote:
> I have the same problem.  But i am trying to send a fax to a Kyocera 
> Mita fax machine from Fedora 8 and a conexant softmodem.
> I dont have this problem when I use CentOs 5 to the same fax destination.
> I also have a multitech internal modem when I try to connect and send 
> a fax I get the following error
>   

> Jan 23 19:51:16.23: [22500]: SEND send PPS (partial page signal) Jan 
> 23 19:51:16.23: [22500]: SEND send EOP (no more pages or documents) 
> Jan 23 19:51:16.23: [22500]: <-- [9:AT+FRH=3\r] Jan 23 19:51:16.38: 
> [22500]: --> [7:CONNECT] Jan 23 19:51:16.49: [22500]: --> [5:ERROR]

This last error reported here is a bit different than the others that were
reported.  In this case it appears that the modem is at fault... or the
audio is getting corrupted.  However, in order to properly diagnose the
problem in HylaFAX, if there is one, I need you to first "upgrade" 
to HylaFAX+ 5.2.1 (http://hylafax.sourceforge.net) and then I need you to
follow the same diagnostic steps that I outline here:

http://article.gmane.org/gmane.comp.telephony.fax.hylafax.user/26090

Yes, in this case the sender was getting a DCN signal instead of no
response, but the diagnostic tests need to be the same.  Please
*carefully* go through that procedure step by step and let me know the
results at each phase.

Thanks,

Lee.


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