Re: [hylafax-users] ratio DONE/FAILED

["Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi Darren,

Well actually it's impossible to compare two sets of test data in the 'real
world'.  This test was designed to compare Brooktrout and Mainpine hardware
in a 64 port analog, high volume, send only environment.

This was using FaxBack's Net SatisFAXtion software which in my opinion is
one of the most robust in the industry.  It has been used by ourselves as a
reference for the last 10 years.

I should also say that the customer testimonies, lab and field tests, imply
that HylaFAX is similar in 'reliability'.

Regards 

ANDREW RINALDI
Mainpine Limited - Support
USA +1 503 822 9944 | Asia/Europe +44 1225 869439  
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

-----Original Message-----
From: Darren Nickerson [mailto:darren.nickerson@xxxxxxxx] 
Sent: 04 May 2007 17:25
To: andrew.rinaldi@xxxxxxxxxxxx; 'Konrad Baechler';
hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] ratio DONE/FAILED

Of course, statistics like this don't mean a lot unless you specify what 
software was being used, since there's a (sometimes large) error rate 
contribution by the software itself in many cases.

-Darren

----- Original Message ----- 
From: "Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>
To: "'Konrad Baechler'" <konrad@xxxxxxxxx>; <hylafax-users@xxxxxxxxxxx>
Sent: Friday, May 04, 2007 11:58 AM
Subject: Re: [hylafax-users] ratio DONE/FAILED


> And here are some error rates from a fax broadcast system in the US in 
> 2005
> which compared a TR1034 (analog) with a RockForce OCTO+;
>
> (1) Total Call Attempts
>
> Mainpine - 134394
> Brooktrout - 133854
>
> (2) Total Fax's Sent Ok
>
> Mainpine - 114390 (85.2%)
> Brooktrout - 100856 (75.35%)
>
> (3) Total Line Busy
>
> Mainpine - 7951 (5.92%)
> Brooktrout - 10100 (7.55%)
>
> (4) Total No Answer
>
> Mainpine - 11882 (8.84%)
> Brooktrout - 20997 (15.69%)
>
> (5) Total System Errors
>
> Mainpine - 169 (0.13%)
> Brooktrout - 361 (0.27%)
>
> (6) Total Fax Errors
>
> Mainpine - 2 (0.001%)
> Brooktrout - 1540 (1.15%)
>
> Regards
>
> ANDREW RINALDI
> Mainpine Limited - Support
> USA +1 503 822 9944 | Asia/Europe +44 1225 869439
> andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com
>
> -----Original Message-----
> From: hylafax-users-bounce@xxxxxxxxxxx
> [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Konrad Baechler
> Sent: 04 May 2007 16:51
> To: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] ratio DONE/FAILED
>
>
> we're running a sending only environment on Eicon Diva. Usage: Media
> releases, mainly financial content, average 2 pages a destination.
> Target groups: media, banks...
>
> I took some quick stats from the DB:
>
> OUT, faxes:    17'226 (different destinations: 2'215)
> SENT:          14'537
> FAIL:           2'682
>
> FAIL includes all possibilities of errors (as defined by you), incl.
> BUSY (retry: 7 times).
>
> -Konrad
>
> Moritz Winterberg schrieb:
>>> Bottom line, the error rates you are reporting are abnormal.
>>
>> you should take in consideration that my error rate does include all
>> possible errors.
>> Also such as Busy destination, wrong number, no answer and destination
>> being voice number instead of fax.
>> Since I'm running an end user system with about 5000 customers using
>> it. Those errors obviously occur quite often.
>> 500 calls means almost 500 different destinations here.
>>
>> Moritz
>>
>> On 5/4/07, Andrew Rinaldi <andrew.rinaldi@xxxxxxxxxxxx> wrote:
>>> Hi Moritz,
>>>
>>> At some point in the past Lee published some error rates that he'd
>>> seen on
>>> HylaFAX systems that he administers.  If I remember correctly, in the
>>> 'real
>>> world' he reported error rates of approximately 0.5% if you included
>>> operator errors such as "hitting the stop button".
>>>
>>> Most of our customers report something between 0.1% and 0.5% with our
>>> Venus
>>> Agere based products in the real world.
>>>
>>> Our HylaFAX lab tests would suggest something like a 0.001% error rate
>>> when
>>> sending 13 page fax's at V.34, between ports, using a Telco line
>>> simulator.
>>>
>>
>>>
>>> Regards
>>>
>>> ANDREW RINALDI
>>> Mainpine Limited - Support
>>> USA +1 503 822 9944| Asia/Europe +44 1225 869439
>>> andrew.rinaldi@xxxxxxxxxxxx| www.mainpine.com
>>>
>>> -----Original Message-----
>>> From: hylafax-users-bounce@xxxxxxxxxxx
>>> [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Moritz Winterberg
>>> Sent: 04 May 2007 11:31
>>> To: hylafax-users@xxxxxxxxxxx
>>> Subject: [hylafax-users] ratio DONE/FAILED
>>>
>>> This is a more general question for those of you who are sending
>>> larger amounts of faxes.
>>>
>>> I'd like to get some numbers about the relationship between success
>>> full faxes and those which fail.
>>>
>>> For example I've send 460 faxes to different destinations during the
>>> last 24 hours.
>>>
>>> 340 had success
>>> 120 did fail
>>>
>>> Is this a normal behaviour or do you have better numbers ?
>>>
>>>
>>> curious
>>> Moritz
>>>
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>>>
>>>
>>>
>>
>>
>
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>
>
>
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> 




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