Re: [hylafax-users] ratio DONE/FAILED

["Darren Nickerson" <darren.nickerson@xxxxxxxx>]

Of course, statistics like this don't mean a lot unless you specify what 
software was being used, since there's a (sometimes large) error rate 
contribution by the software itself in many cases.

-Darren

----- Original Message ----- 
From: "Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>
To: "'Konrad Baechler'" <konrad@xxxxxxxxx>; <hylafax-users@xxxxxxxxxxx>
Sent: Friday, May 04, 2007 11:58 AM
Subject: Re: [hylafax-users] ratio DONE/FAILED


> And here are some error rates from a fax broadcast system in the US in 
> 2005
> which compared a TR1034 (analog) with a RockForce OCTO+;
>
> (1) Total Call Attempts
>
> Mainpine - 134394
> Brooktrout - 133854
>
> (2) Total Fax's Sent Ok
>
> Mainpine - 114390 (85.2%)
> Brooktrout - 100856 (75.35%)
>
> (3) Total Line Busy
>
> Mainpine - 7951 (5.92%)
> Brooktrout - 10100 (7.55%)
>
> (4) Total No Answer
>
> Mainpine - 11882 (8.84%)
> Brooktrout - 20997 (15.69%)
>
> (5) Total System Errors
>
> Mainpine - 169 (0.13%)
> Brooktrout - 361 (0.27%)
>
> (6) Total Fax Errors
>
> Mainpine - 2 (0.001%)
> Brooktrout - 1540 (1.15%)
>
> Regards
>
> ANDREW RINALDI
> Mainpine Limited - Support
> USA +1 503 822 9944 | Asia/Europe +44 1225 869439
> andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com
>
> -----Original Message-----
> From: hylafax-users-bounce@xxxxxxxxxxx
> [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Konrad Baechler
> Sent: 04 May 2007 16:51
> To: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] ratio DONE/FAILED
>
>
> we're running a sending only environment on Eicon Diva. Usage: Media
> releases, mainly financial content, average 2 pages a destination.
> Target groups: media, banks...
>
> I took some quick stats from the DB:
>
> OUT, faxes:    17'226 (different destinations: 2'215)
> SENT:          14'537
> FAIL:           2'682
>
> FAIL includes all possibilities of errors (as defined by you), incl.
> BUSY (retry: 7 times).
>
> -Konrad
>
> Moritz Winterberg schrieb:
> > > Bottom line, the error rates you are reporting are abnormal.
> >
> > you should take in consideration that my error rate does include all
> > possible errors.
> > Also such as Busy destination, wrong number, no answer and destination
> > being voice number instead of fax.
> > Since I'm running an end user system with about 5000 customers using
> > it. Those errors obviously occur quite often.
> > 500 calls means almost 500 different destinations here.
> >
> > Moritz
> >
> > On 5/4/07, Andrew Rinaldi <andrew.rinaldi@xxxxxxxxxxxx> wrote:
> > > Hi Moritz,
> > >
> > > At some point in the past Lee published some error rates that he'd
> > > seen on
> > > HylaFAX systems that he administers.  If I remember correctly, in the
> > > 'real
> > > world' he reported error rates of approximately 0.5% if you included
> > > operator errors such as "hitting the stop button".
> > >
> > > Most of our customers report something between 0.1% and 0.5% with our
> > > Venus
> > > Agere based products in the real world.
> > >
> > > Our HylaFAX lab tests would suggest something like a 0.001% error rate
> > > when
> > > sending 13 page fax's at V.34, between ports, using a Telco line
> > > simulator.
> >
> > > Regards
> > >
> > > ANDREW RINALDI
> > > Mainpine Limited - Support
> > > USA +1 503 822 9944| Asia/Europe +44 1225 869439
> > > andrew.rinaldi@xxxxxxxxxxxx| www.mainpine.com
> > >
> > > -----Original Message-----
> > > From: hylafax-users-bounce@xxxxxxxxxxx
> > > [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Moritz Winterberg
> > > Sent: 04 May 2007 11:31
> > > To: hylafax-users@xxxxxxxxxxx
> > > Subject: [hylafax-users] ratio DONE/FAILED
> > >
> > > This is a more general question for those of you who are sending
> > > larger amounts of faxes.
> > >
> > > I'd like to get some numbers about the relationship between success
> > > full faxes and those which fail.
> > >
> > > For example I've send 460 faxes to different destinations during the
> > > last 24 hours.
> > >
> > > 340 had success
> > > 120 did fail
> > >
> > > Is this a normal behaviour or do you have better numbers ?
> > >
> > >
> > > curious
> > > Moritz
> > >
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