Re: [hylafax-users] ratio DONE/FAILED

["Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

And here are some error rates from a fax broadcast system in the US in 2005
which compared a TR1034 (analog) with a RockForce OCTO+;

(1) Total Call Attempts
 
Mainpine - 134394
Brooktrout - 133854
 
(2) Total Fax's Sent Ok
 
Mainpine - 114390 (85.2%)
Brooktrout - 100856 (75.35%)
 
(3) Total Line Busy
 
Mainpine - 7951 (5.92%)
Brooktrout - 10100 (7.55%)
 
(4) Total No Answer
 
Mainpine - 11882 (8.84%)
Brooktrout - 20997 (15.69%)
 
(5) Total System Errors
 
Mainpine - 169 (0.13%)
Brooktrout - 361 (0.27%)
 
(6) Total Fax Errors
 
Mainpine - 2 (0.001%)
Brooktrout - 1540 (1.15%)

Regards

ANDREW RINALDI
Mainpine Limited - Support
USA +1 503 822 9944 | Asia/Europe +44 1225 869439  
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Konrad Baechler
Sent: 04 May 2007 16:51
To: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] ratio DONE/FAILED


we're running a sending only environment on Eicon Diva. Usage: Media 
releases, mainly financial content, average 2 pages a destination. 
Target groups: media, banks...

I took some quick stats from the DB:

OUT, faxes:    17'226 (different destinations: 2'215)
SENT:          14'537
FAIL:           2'682

FAIL includes all possibilities of errors (as defined by you), incl. 
BUSY (retry: 7 times).

-Konrad

Moritz Winterberg schrieb:
>> Bottom line, the error rates you are reporting are abnormal.
> 
> you should take in consideration that my error rate does include all
> possible errors.
> Also such as Busy destination, wrong number, no answer and destination
> being voice number instead of fax.
> Since I'm running an end user system with about 5000 customers using
> it. Those errors obviously occur quite often.
> 500 calls means almost 500 different destinations here.
> 
> Moritz
> 
> On 5/4/07, Andrew Rinaldi <andrew.rinaldi@xxxxxxxxxxxx> wrote:
>> Hi Moritz,
>>
>> At some point in the past Lee published some error rates that he'd 
>> seen on
>> HylaFAX systems that he administers.  If I remember correctly, in the 
>> 'real
>> world' he reported error rates of approximately 0.5% if you included
>> operator errors such as "hitting the stop button".
>>
>> Most of our customers report something between 0.1% and 0.5% with our 
>> Venus
>> Agere based products in the real world.
>>
>> Our HylaFAX lab tests would suggest something like a 0.001% error rate 
>> when
>> sending 13 page fax's at V.34, between ports, using a Telco line 
>> simulator.
>>
> 
>>
>> Regards
>>
>> ANDREW RINALDI
>> Mainpine Limited - Support
>> USA +1 503 822 9944| Asia/Europe +44 1225 869439
>> andrew.rinaldi@xxxxxxxxxxxx| www.mainpine.com
>>
>> -----Original Message-----
>> From: hylafax-users-bounce@xxxxxxxxxxx
>> [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Moritz Winterberg
>> Sent: 04 May 2007 11:31
>> To: hylafax-users@xxxxxxxxxxx
>> Subject: [hylafax-users] ratio DONE/FAILED
>>
>> This is a more general question for those of you who are sending
>> larger amounts of faxes.
>>
>> I'd like to get some numbers about the relationship between success
>> full faxes and those which fail.
>>
>> For example I've send 460 faxes to different destinations during the
>> last 24 hours.
>>
>> 340 had success
>> 120 did fail
>>
>> Is this a normal behaviour or do you have better numbers ?
>>
>>
>> curious
>> Moritz
>>
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>>
>>
>>
>>
> 
> 

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