Re: [hylafax-users] ratio DONE/FAILED

["Ulf Zimmermann" <ulf@xxxxxxxxxxxxxx>]

Yesterday we sent a total of 795 pages (mostly 1 to 2 pages per destination). We had 29 errors. Wednesday we did 1544 pages with 65 errors.

All these pages are sent to car dealerships, with all kind of different fax machines.

> -----Original Message-----
> From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-
> bounce@xxxxxxxxxxx] On Behalf Of Moritz Winterberg
> Sent: Friday, May 04, 2007 08:32
> To: andrew.rinaldi@xxxxxxxxxxxx
> Cc: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] ratio DONE/FAILED
> 
> > Bottom line, the error rates you are reporting are abnormal.
> 
> you should take in consideration that my error rate does include all
> possible errors.
> Also such as Busy destination, wrong number, no answer and destination
> being voice number instead of fax.
> Since I'm running an end user system with about 5000 customers using
> it. Those errors obviously occur quite often.
> 500 calls means almost 500 different destinations here.
> 
> Moritz
> 
> On 5/4/07, Andrew Rinaldi <andrew.rinaldi@xxxxxxxxxxxx> wrote:
> > Hi Moritz,
> >
> > At some point in the past Lee published some error rates that he'd seen
> on
> > HylaFAX systems that he administers.  If I remember correctly, in the
> 'real
> > world' he reported error rates of approximately 0.5% if you included
> > operator errors such as "hitting the stop button".
> >
> > Most of our customers report something between 0.1% and 0.5% with our
> Venus
> > Agere based products in the real world.
> >
> > Our HylaFAX lab tests would suggest something like a 0.001% error rate
> when
> > sending 13 page fax's at V.34, between ports, using a Telco line
> simulator.
> >
> 
> >
> > Regards
> >
> > ANDREW RINALDI
> > Mainpine Limited - Support
> > USA +1 503 822 9944| Asia/Europe +44 1225 869439
> > andrew.rinaldi@xxxxxxxxxxxx| www.mainpine.com
> >
> > -----Original Message-----
> > From: hylafax-users-bounce@xxxxxxxxxxx
> > [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Moritz Winterberg
> > Sent: 04 May 2007 11:31
> > To: hylafax-users@xxxxxxxxxxx
> > Subject: [hylafax-users] ratio DONE/FAILED
> >
> > This is a more general question for those of you who are sending
> > larger amounts of faxes.
> >
> > I'd like to get some numbers about the relationship between success
> > full faxes and those which fail.
> >
> > For example I've send 460 faxes to different destinations during the
> > last 24 hours.
> >
> > 340 had success
> > 120 did fail
> >
> > Is this a normal behaviour or do you have better numbers ?
> >
> >
> > curious
> > Moritz
> >
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> >
> >
> >
> 
> 
> --
> --
>  Moritz Winterberg - winterberg@xxxxxxxxxx
>  Telefon: +49 (0)211-63 55 55-36
>  Telefax: +49 (0)211-63 55 55-22
> 
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