Re: [hylafax-users] FC6 unable to receive fax

[Chip Mefford <cpm@xxxxxxxxxxx>]

Lee Howard wrote:
> Chip Mefford wrote:
> 
>> Okay, I have SessionTracing set to 0xFFF,
>> however, I have no log that seems relevant, as I am
>> not getting *anything* on an inbound.
>>
> 
> Okay, now in your modem config file set ServerTracing to 0xFFF, restart
> faxgetty, and try the call again.  Then take a look at the FaxGetty logs
> in syslog (probably /var/log/messages).  Let's see what faxgetty is
> doing with that call.
> 
> Lee.

Okay:

Call failed,

From the sending machine (over in another part of the building)
I set the fax to send, sending machine dials, hylafax answers,
negotiation begins, negotiation appears to succeed, then
the call fails, report spits out status busy/no answer, or
spits out "NG"

Logs from syslog (messages)

---------include log-------------------------
Feb  6 14:56:41 watcher FaxGetty[2804]: servertracing = 0xffff (line 47)
Feb  6 14:56:41 watcher FaxGetty[2804]: sessiontracing = 11 (line 48)
Feb  6 14:56:41 watcher FaxGetty[2804]: recvfilemode = 0600 (line 49)
Feb  6 14:56:41 watcher FaxGetty[2804]: logfilemode = 0600 (line 50)
Feb  6 14:56:41 watcher FaxGetty[2804]: devicemode = 0600 (line 51)
Feb  6 14:56:41 watcher FaxGetty[2804]: ringsbeforeanswer = 1 (line 52)
Feb  6 14:56:41 watcher FaxGetty[2804]: speakervolume = medium (line 53)
Feb  6 14:56:41 watcher FaxGetty[2804]: gettyargs = -h %l dx_%s (line 54)
Feb  6 14:56:41 watcher FaxGetty[2804]: localidentifier = TextFax (line 55)
Feb  6 14:56:41 watcher FaxGetty[2804]: taglinefont = etc/lutRS18.pcf
(line 56)
Feb  6 14:56:41 watcher FaxGetty[2804]: taglineformat = From %%l|%c|Page
%%P of %%T (line 57)
Feb  6 14:56:41 watcher FaxGetty[2804]: maxrecvpages = 25 (line 58)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemtype = Class1 (line 64)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemrate = 19200 (line 65)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemflowcontrol = rtscts (line 66)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemnoflowcmd = AT&K0 (line 68)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemhardflowcmd = AT&K3 (line 69)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemsoftflowcmd = AT&K4 (line 70)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemsetupdtrcmd = AT&D2 (line 71)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemsetupdcdcmd = AT&C1 (line 72)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemmfrquerycmd = !Rockwell
(line 74)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemmodelquerycmd = !RC288DPi
(line 75)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemrevquerycmd = ATI3 (line 76)
Feb  6 14:56:41 watcher FaxGetty[2804]: modemdialcmd = ATDT%s (line 78)
Feb  6 14:56:41 watcher FaxQueuer[7532]: FIFO RECV "+ttyS0:N1.703.421.3862"
Feb  6 14:56:41 watcher FaxGetty[2804]: OPEN /dev/ttyS0  HylaFAX (tm)
Version 4.3.1
Feb  6 14:56:41 watcher FaxQueuer[7532]: MODEM ttyS0: NUMBER 1.703.421.3862
Feb  6 14:56:42 watcher FaxGetty[2804]: MODEM set DTR OFF
Feb  6 14:56:42 watcher FaxGetty[2804]: DELAY 75 ms
Feb  6 14:56:42 watcher FaxGetty[2804]: MODEM set DTR ON
Feb  6 14:56:42 watcher FaxGetty[2804]: DELAY 2600 ms
Feb  6 14:56:45 watcher FaxGetty[2804]: MODEM set baud rate: 19200 baud,
input flow RTS/CTS, output flow RTS/CTS
Feb  6 14:56:45 watcher FaxGetty[2804]: DELAY 10 ms
Feb  6 14:56:45 watcher FaxGetty[2804]: MODEM flush i/o
Feb  6 14:56:45 watcher FaxGetty[2804]: <-- [4:ATZ\r]
Feb  6 14:56:46 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:46 watcher FaxGetty[2804]: DELAY 3000 ms
Feb  6 14:56:49 watcher FaxGetty[2804]: MODEM flush i/o
Feb  6 14:56:45 watcher FaxGetty[2804]: MODEM flush i/o
Feb  6 14:56:45 watcher FaxGetty[2804]: <-- [4:ATZ\r]
Feb  6 14:56:46 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:46 watcher FaxGetty[2804]: DELAY 3000 ms
Feb  6 14:56:49 watcher FaxGetty[2804]: MODEM flush i/o
Feb  6 14:56:49 watcher FaxGetty[2804]: <-- [7:ATS0=0\r]
Feb  6 14:56:50 watcher FaxGetty[2804]: --> [6:ATS0=0]
Feb  6 14:56:50 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:50 watcher FaxGetty[2804]: <-- [5:ATE0\r]
Feb  6 14:56:50 watcher FaxGetty[2804]: --> [4:ATE0]
Feb  6 14:56:50 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:50 watcher FaxGetty[2804]: <-- [5:ATV1\r]Feb  6 14:56:50
watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:50 watcher FaxGetty[2804]: <-- [5:ATQ0\r]
Feb  6 14:56:50 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:50 watcher FaxGetty[2804]: <-- [7:ATS8=2\r]
Feb  6 14:56:51 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:51 watcher FaxGetty[2804]: <-- [8:ATS7=60\r]
Feb  6 14:56:51 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:51 watcher FaxGetty[2804]: <-- [6:AT&K3\r]
Feb  6 14:56:51 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:51 watcher FaxGetty[2804]: <-- [6:AT&D2\r]
Feb  6 14:56:51 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:51 watcher FaxGetty[2804]: <-- [6:AT&C1\r]
Feb  6 14:56:52 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:52 watcher FaxGetty[2804]: <-- [12:AT+FCLASS=?\r]
Feb  6 14:56:52 watcher FaxGetty[2804]: --> [5:0,1,2]
Feb  6 14:56:52 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports "Data"
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports "Class 1"
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports "Class 2"
Feb  6 14:56:52 watcher FaxGetty[2804]: <-- [12:AT+FCLASS=1\r]
Feb  6 14:56:52 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM: Mfr Rockwell
Feb  6 14:56:52 watcher FaxGetty[2804]: <-- [5:ATI3\r]
Feb  6 14:56:52 watcher FaxGetty[2804]: --> [13:V1.000-V34_DS]
Feb  6 14:56:52 watcher FaxGetty[2804]: --> [2:OK]Feb  6 14:56:52
watcher FaxGetty[2804]: MODEM: Model RC288DPi
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM: Revision V1.000-V34_DS
Feb  6 14:56:52 watcher FaxGetty[2804]: <-- [9:AT+FTM=?\r]
Feb  6 14:56:52 watcher FaxGetty[2804]: -->
[41:3,24,48,72,73,74,96,97,98,121,122,145,146]
Feb  6 14:56:52 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 3.85 line/mm
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 7.7 line/mm
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 15.4 line/mm
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports R16 x 15.4 line/mm
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 200 x 100 dpi
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 200 x 200 dpi
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 200 x 400 dpi
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 300 x 300 dpi
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 2400 bit/s
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 4800 bit/s
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 7200 bit/s
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 9600 bit/s
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 12000 bit/s
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 14400 bit/s
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports A4 page width
(215 mm)
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports B4 page width
(255 mm)
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports A3 page width
(303 mm)
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports A4 page length
(297 mm)
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports B4 page length
(364 mm)
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports unlimited page
lengthFeb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 1-D MH
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 2-D MR
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 2-D MMR
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports no ECM
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports T.30 Annex A,
64-byte ECM
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports T.30 Annex A,
256-byte ECM
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 0 ms/scanline
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 5 ms/scanline
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 10 ms, 5 ms/scanline
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 10 ms/scanline
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 20 ms, 10 ms/scanline
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 20 ms/scanline
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 40 ms, 20 ms/scanline
Feb  6 14:56:52 watcher FaxGetty[2804]: MODEM Supports 40 ms/scanline
Feb  6 14:56:52 watcher FaxGetty[2804]: <-- [9:AT+FRM=?\r]
Feb  6 14:56:53 watcher FaxGetty[2804]: -->
[41:3,24,48,72,73,74,96,97,98,121,122,145,146]
Feb  6 14:56:53 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:53 watcher FaxGetty[2804]: MODEM ROCKWELL
RC288DPi/V1.000-V34_DS
Feb  6 14:56:53 watcher FaxGetty[2804]: <-- [7:ATL2M1\r]
Feb  6 14:56:53 watcher FaxGetty[2804]: --> [2:OK]
Feb  6 14:56:53 watcher FaxGetty[2804]: STATE CHANGE: BASE -> RUNNING
(timeout 30)
Feb  6 14:56:53 watcher FaxGetty[2804]: MODEM input buffering disabled
Feb  6 14:56:53 watcher FaxQueuer[7532]: FIFO RECV "+ttyS0:RPcaf9c77f:ff"
Feb  6 14:56:53 watcher FaxQueuer[7532]: MODEM ttyS0: READY,
capabilities Pcaf9c77f:ff

-----------------end include-------------

Nothing in /var/spool/hylafax/log/

am running faxgetty from the cli (not detach)
on an open terminal.
# ps aux | grep faxgetty
uucp      2804  0.0  0.3   6892  1916 pts/3    S+   14:56   0:00
/usr/local/sbin/faxgetty ttyS0

user uucp does own /dev/ttyS0

thanks again for your help.
--chipper

____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*