Re: [hylafax-users] Mixed paper size, please help!!

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

I can't explain why some fax machine does funky stuff with a multipage 
fax but does not do that same stuff with a single page fax.

However, I can tell you two things, though.

First, the image data in the TIFF files that HylaFAX generates on fax 
reception are, for the most part, verbatim from what the sender 
transmits.  I.e., the page image is what we heard.  HylaFAX doesn't do 
any tinkering with the received image at all.

Second, the image you showed has a tagline.  That tagline is produced 
by the sending fax machine.  The data that is being stripped from the 
fax is either underneath the tagline or is otherwise missing from after 
the tagline.  That is all handiwork made by the sending fax machine.  
Thus, we know that HylaFAX isn't stripping off the top of the fax 
because the tagline is viewable on the TIFF.

I suggest that you try sending your fax with a different make/model of 
fax machine and see that it works fine with that one.

Lee.


On 2004.06.28 10:54 Samuel Jobin wrote:
> I don't think so; if i send only one page, I'll get it all...
>
> Lee Howard wrote:
>
> > On 2004.06.28 09:11 Samuel Jobin wrote:
> >
> > > I forgot to send you my result; this fax was sended by a sanyo fax 
> > > machine.  This is the result that I got in ~/fax/recvq.  I lost the 
> > > first line on page 1 and the 4 line on the legal page (page 2).  Do 
> > > you have any idea to correct the problem?
> >
> >
> > The sending fax machine is doing that.
> >
> > Lee.
>
> --
> Samuel Jobin
> sjobin@xxxxxxxxxx
> Software Development
> _____________________
> --== GNI inc.==--
> 5075 Wilfrid-Hamel O.
> Suite 220
> Québec (QC), G2E 5G3
> Phone: (418) 864-7721
> Fax:   (418) 263-3150 

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