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* Frank @IMPACT <frank@xxxxxxxxxxxxxxxxxx> [040626 15:41]:The problem is that the tiff-pdf conversion scripts use the FIXEDMEDIA option that wacks these pages. I had the same problem and when I eliminated the FIXEDMEDIA from the scripts, all was well.I think he was talking about a receiving problem, not sending.This can also happen on sending if you need to convert from vres 196 as submitted by the client in a tiff, down to vres 98. you will get the similar problem. For example, we had a client s/w submitting the fax to the server as a tif in the higher resolution, but we only allow outbound faxing at the lower resolution. So hylafax needs to convert the resolution. When this is done with the FIXEDMEDIA option in place, the tops of the legal pages get whacked off (I think because postscript starts from the bottom).But if "letter" page size was requested, that *IS* the proper way to do it. We should *NOT* be producing a tiff with more than 279mm of image data. That was the whole reason the FIXEDMEDIA option was added. If they wanted to send legal sized pages, they should have submitted a legal job. a.
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