Re: [hylafax-users] recieving faxes doesn't work on specific sender

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Florian Rüchel wrote:
> Sep 14 14:19:42.70: [22288]: SESSION BEGIN 000000119 NUMBERHERE
> Sep 14 14:19:42.72: [22288]: HylaFAX (tm) Version 4.4.4
> Sep 14 14:19:42.72: [22288]: CallID: "NUMBERHERE" "" "<NONE>" "s"
> Sep 14 14:19:42.73: [22288]: <-- [4:ATA\r]
> Sep 14 14:19:46.46: [22288]: --> [7:CONNECT]
> Sep 14 14:19:46.46: [22288]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyIAX0'
> Sep 14 14:19:46.46: [22288]: RECV FAX: begin
> Sep 14 14:19:46.47: [22288]: <-- data [32]
> Sep 14 14:19:46.47: [22288]: <-- data [2]
> Sep 14 14:19:47.38: [22288]: --> [7:CONNECT]
> Sep 14 14:19:47.38: [22288]: <-- data [23]
> Sep 14 14:19:47.38: [22288]: <-- data [2]
> Sep 14 14:19:47.41: [22288]: --> [10:NO CARRIER]
> Sep 14 14:19:47.41: [22288]: MODEM No carrier
> Sep 14 14:19:47.41: [22288]: <-- [9:AT+FRS=7\r]
> Sep 14 14:19:47.41: [22288]: --> [5:ERROR]
> Sep 14 14:19:47.41: [22288]: MODEM Command error
> Sep 14 14:19:47.41: [22288]: Failure to receive silence 
> (synchronization failure).
> Sep 14 14:19:47.41: [22288]: RECV FAX: Failure to receive silence 
> (synchronization failure).
> Sep 14 14:19:47.41: [22288]: RECV FAX: end
> Sep 14 14:19:47.41: [22288]: Failure to receive silence 
> (synchronization failure).
> Sep 14 14:19:47.41: [22288]: SESSION END

The call arrives at 14:19:42, but is disconnected upstream at 14:19:47.

I suspect that you have fax detection interference... somewhere.  
Disable all fax detection features in Asterisk and also on the Sangoma 
driver (if you're using Sangoma).

Thanks,

Lee.


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