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Re: [hylafax-users] Yet another instance of "No response to PPS repeated 3 times"



Eliran Itzhak wrote:
Hello again. I found someone else with the same problem, having PPM repeated errors after upgrading Hylafax. http://www.hylafax.org/archive/2008-01/msg00451.php
Is there any chance that the problem can be fixed by software changes ?

If you follow the thread a little bit further you'll find my response here:


http://www.hylafax.org/archive/2008-01/msg00470.php

And if you continue to follow the thread to the end you'll find the resolution here:

http://www.hylafax.org/archive/2008-01/msg00504.php

So if you truly are running into the same problem that the linked-to thread is discussing, then it was fixed in HylaFAX+ 5.2.1 a long time ago (over two years now). It would be wise if you just went ahead and upgraded to 5.4.2 and tried to reproduce the problem there.

As a general rule you should be using the latest version whenever reporting what you believe to be a bug. Otherwise you run the risk of wasting your time on a bug that was fixed two years ago.

Thanks,

Lee.


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