Re: [hylafax-users] Inbound Fax Receive Results in Solid Black Tiff files

[Lee Howard <lee.howard@xxxxxxxxxxxx>]

Michael Brown wrote:
> Lee Howard wrote:
> > Michael Brown wrote:
> > > So I have a system using the HylaFax to receive fax on many fax 
> > > modems and then uses the FaxDispatch file to send them out to the 
> > > right people. Mainly we used the tiff to pdf convert, but I have one 
> > > user who needs them in the native tiff format.  The only problem is, 
> > > they all come in fine (as far as receiving the fax), but when sent 
> > > out via e-mail, the attachment has a tiff that is solid black. If I 
> > > look at the tiff file on the server, it's the same issue, so I'm 
> > > certain it's not a file or e-mail attachment issue. 
> >
> > How did you install libtiff and HylaFAX?  From source?  From RPM?  
> > From the distribution?
> It came with the distro of Mandriva 2008.0.

So let me make sure I understand.  If you send the image out as a PDF 
attachment it looks fine.  But if you send it out as a TIF then it does 
not.  Is that right?

Send me a copy of the TIF.

Thanks,

Lee.

--
*Lee Howard*
*Mainpine, Inc. Support Manager*
Tel: +1 866 363 6680 ext 4 | Fax: +1 360 462 8160
lee.howard@xxxxxxxxxxxx | www.mainpine.com


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