Re: [hylafax-users] Inbound Fax Receive Results in Solid Black Tiff files

[Michael Brown <knightmb@xxxxxxxxxxxxxxxxxxx>]

My apologies, I forgot to add that to my e-mail.

It came with the distro of Mandriva 2008.0.  So it's all RPM based. I 
had thought about grabbing a new version, but I can't find anything but 
the source (in which I'm not very knowledgeable about compiling straight 
source on Linux) and I haven't seen any other RPM packages on the net 
with a newer version.  The libtiff also came in an RPM package, so 
that's how I found out it's version of 3.8+ (at least the package is 
labeled as that).

I've been using Hylafax for many years, just been riding the distro wave 
on Mandrake to Mandriva, etc. Never really had any issues with the tiff 
part until their latest 2008.0 release in which I did a fresh system 
build. The hylafax is very easy to setup, so it was no trouble just 
wiping the server, install fresh version, reconfigure hylafax in the 
console for a few minutes, was up and running like it was before. Mainly 
everyone was using the pdf conversion, so I guess I never noticed the 
tiff part was broken until recently when someone needed the actual tiff 
files instead of the conversions.

Thanks,
Michael

Lee Howard wrote:
> Michael Brown wrote:
> > So I have a system using the HylaFax to receive fax on many fax 
> > modems and then uses the FaxDispatch file to send them out to the 
> > right people. Mainly we used the tiff to pdf convert, but I have one 
> > user who needs them in the native tiff format.  The only problem is, 
> > they all come in fine (as far as receiving the fax), but when sent 
> > out via e-mail, the attachment has a tiff that is solid black. If I 
> > look at the tiff file on the server, it's the same issue, so I'm 
> > certain it's not a file or e-mail attachment issue. 
>
> How did you install libtiff and HylaFAX?  From source?  From RPM?  
> From the distribution?
>
> Thanks,
>
> Lee.
>
>
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