Re: [hylafax-users] Having problems faxing to Telogy Networks equipment

[Per Jessen <per@xxxxxxxxxxxx>]

Lee Howard wrote:
> Per Jessen wrote:
>> I've been trying to send a fax to +4545120021 where they appear to be
>> using equipment from Telogy - and I'm not getting very far
> 
> Please make sure that this destination is the only one with which you
> are having trouble.  If it is the only one, then in this case you should
> assume the fault of the problem lies not with you.

It is the only destination I've been having problems with.

> Whenever you see Telogy Networks appear in the NSF you can be fairly
> certain that either the receiver is using T.38 or the carrier between
> you and them is using T.38... and chances are *very* good that the T.38
> segment is where the fault lies.
> 
> So at that point you contact the receiver and indicate to them that
> you're having trouble... and see where you go from there.

Yeah ... except this is the point where I'd just print out the fax and
slap a stamp on it.  Still, I'll report the problem to them, you never
know.


/Per Jessen, Zurich


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