Re: [hylafax-users] Having problems faxing to Telogy Networks equipment

["Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Thank you for the additional information.

If you can find out more about the recipients setup that would help rule
in/out problems with the audio because of IP.  The Telogy model number and
fax machine make/model number would also be very useful.

I'd suggest that you post the full logs here for detailed analysis.

Regards

Andrew Rinaldi
Mainpine Developer Support
USA +1 503 822 9944 | UK +44 8458 909438
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Per Jessen
Sent: 09 January 2008 14:05
To: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Having problems faxing to Telogy Networks
equipment

Andrew Rinaldi wrote:
> Hi,
> 
> When you say "my setup has been working fine for over a year" do you 
> mean that you've been able to send to +4545120021 for that long 
> without any problems ?

No, I meant that my outgoing fax setup has been working fine for other
numbers.

> As far as I'm aware, Telogy only make IP based equipment.... so, maybe 
> that's your problem.
> 
> Telling us the modem make/model and HylaFAX version is always helpful.

Yeah, sorry - it's a plain (and ancient) no-name 56K faxmodem. Hylafax is
version 4.3.3.
I can provide the full logs of the fax-attempts that have failed, if that's
useful.


thanks
Per Jessen, Zurich




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