Re: [hylafax-users] Call ID pattern not matching?

[Ronald Lew <ronald_lew@xxxxxxxxxxx>]

Here's the log for the receiving modem (i replaced the actual caller num with 2225556666):Oct 05 11:34:51.33: [32600]: SESSION BEGIN 000001881 +12225556666Oct 05 11:34:51.33: [32600]: HylaFAX (tm) Version 5.1.8Oct 05 11:34:51.33: [32600]: CallID: '2225556666' '2225556666'Oct 05 11:34:51.33: [32600]: <-- [4:ATA\r]Oct 05 11:35:03.18: [32600]: --> [7:CONNECT]Oct 05 11:35:03.18: [32600]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS9'Oct 05 11:35:03.18: [32600]: STATE CHANGE: ANSWERING -> RECEIVINGOct 05 11:35:03.18: [32600]: RECV FAX: beginOct 05 11:35:03.18: [32600]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC 74 8C 74 1C>Oct 05 11:35:03.18: [32600]: <-- data [32]Oct 05 11:35:03.18: [32600]: <-- data [2]Oct 05 11:35:03.19: [32600]: --> [7:CONNECT]Oct 05 11:35:03.19: [32600]: <-- HDLC<23:FF C0 02 A6 C6 4E AE F6 CE A6 4A 04 A2 B2 C2 04 04 04 04 04 04 04 04>Oct 05 11:35:03.19: [32600]: <-- data [23]Oct 05 11:35:03.19: [32600]: <-- da
 ta [2]Oct 05 11:35:03.20: [32600]: --> [7:CONNECT]Oct 05 11:35:03.20: [32600]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>Oct 05 11:35:03.20: [32600]: <-- data [13]Oct 05 11:35:03.20: [32600]: <-- data [2]Oct 05 11:35:05.41: [32600]: --> [2:OK]Oct 05 11:35:05.41: [32600]: <-- [9:AT+FRH=3\r]Oct 05 11:35:12.42: [32600]: --> [0:]Oct 05 11:35:12.42: [32600]: MODEM <Empty line>Oct 05 11:35:12.42: [32600]: MODEM TIMEOUT: waiting for v.21 carrierOct 05 11:35:12.42: [32600]: <-- data [1]Oct 05 11:35:12.43: [32600]: --> [2:]Oct 05 11:35:12.43: [32600]: --> [2:OK]Oct 05 11:35:12.43: [32600]: <-- [9:AT+FRS=7\r]Oct 05 11:35:12.51: [32600]: --> [2:OK]Oct 05 11:35:12.51: [32600]: <-- [9:AT+FTH=3\r]Oct 05 11:35:13.37: [32600]: --> [7:CONNECT]Oct 05 11:35:13.37: [32600]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC 74 8C 74 1C>Oct 05 11:35:13.37: [32600]: <-- data [32]Oct 05 11:35:13.37: [32600]: <-- data [2]Oct 05 11:35:13.38: [3
 2600]: --> [7:CONNECT]Oct 05 11:35:13.38: [32600]: <-- HDLC<23:FF C0 02 A6 C6 4E AE F6 CE A6 4A 04 A2 B2 C2 04 04 04 04 04 04 04 04>Oct 05 11:35:13.38: [32600]: <-- data [23]Oct 05 11:35:13.38: [32600]: <-- data [2]Oct 05 11:35:13.39: [32600]: --> [7:CONNECT]Oct 05 11:35:13.39: [32600]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>Oct 05 11:35:13.39: [32600]: <-- data [13]Oct 05 11:35:13.39: [32600]: <-- data [2]Oct 05 11:35:15.61: [32600]: --> [2:OK]Oct 05 11:35:15.61: [32600]: <-- [9:AT+FRH=3\r]Oct 05 11:35:22.62: [32600]: --> [0:]Oct 05 11:35:22.62: [32600]: MODEM <Empty line>Oct 05 11:35:22.62: [32600]: MODEM TIMEOUT: waiting for v.21 carrierOct 05 11:35:22.62: [32600]: <-- data [1]Oct 05 11:35:22.63: [32600]: --> [2:]Oct 05 11:35:22.63: [32600]: --> [2:OK]Oct 05 11:35:22.63: [32600]: <-- [9:AT+FRS=7\r]Oct 05 11:35:22.71: [32600]: --> [2:OK]Oct 05 11:35:22.71: [32600]: <-- [9:AT+FTH=3\r]Oct 05 11:35:23.57: [32600]: --> [7:CONNECT]Oct 05 11:35:23.57: [32600]: <-- 
 HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC 74 8C 74 1C>Oct 05 11:35:23.57: [32600]: <-- data [32]Oct 05 11:35:23.57: [32600]: <-- data [2]Oct 05 11:35:23.58: [32600]: --> [7:CONNECT]Oct 05 11:35:23.58: [32600]: <-- HDLC<23:FF C0 02 A6 C6 4E AE F6 CE A6 4A 04 A2 B2 C2 04 04 04 04 04 04 04 04>Oct 05 11:35:23.58: [32600]: <-- data [23]Oct 05 11:35:23.58: [32600]: <-- data [2]Oct 05 11:35:23.59: [32600]: --> [7:CONNECT]Oct 05 11:35:23.59: [32600]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>Oct 05 11:35:23.59: [32600]: <-- data [13]Oct 05 11:35:23.59: [32600]: <-- data [2]Oct 05 11:35:25.81: [32600]: --> [2:OK]Oct 05 11:35:25.81: [32600]: <-- [9:AT+FRH=3\r]Oct 05 11:35:32.82: [32600]: --> [0:]Oct 05 11:35:32.82: [32600]: MODEM <Empty line>Oct 05 11:35:32.82: [32600]: MODEM TIMEOUT: waiting for v.21 carrierOct 05 11:35:32.82: [32600]: <-- data [1]Oct 05 11:35:32.82: [32600]: --> [2:]Oct 05 11:35:32.82: [32600]: --> [2:OK]O
 ct 05 11:35:32.82: [32600]: <-- [9:AT+FRS=7\r]Oct 05 11:35:32.90: [32600]: --> [2:OK]Oct 05 11:35:32.90: [32600]: <-- [9:AT+FTH=3\r]Oct 05 11:35:33.77: [32600]: --> [7:CONNECT]Oct 05 11:35:33.77: [32600]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 AC 74 8C 74 1C>Oct 05 11:35:33.77: [32600]: <-- data [32]Oct 05 11:35:33.77: [32600]: <-- data [2]Oct 05 11:35:33.78: [32600]: --> [7:CONNECT]Oct 05 11:35:33.78: [32600]: <-- HDLC<23:FF C0 02 A6 C6 4E AE F6 CE A6 4A 04 A2 B2 C2 04 04 04 04 04 04 04 04>Oct 05 11:35:33.78: [32600]: <-- data [23]Oct 05 11:35:33.78: [32600]: <-- data [2]Oct 05 11:35:33.79: [32600]: --> [7:CONNECT]Oct 05 11:35:33.79: [32600]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01 01 18>Oct 05 11:35:33.79: [32600]: <-- data [13]Oct 05 11:35:33.79: [32600]: <-- data [2]Oct 05 11:35:36.00: [32600]: --> [2:OK]Oct 05 11:35:36.00: [32600]: <-- [9:AT+FRH=3\r]Oct 05 11:35:43.01: [32600]: --> [0:]Oct 05 11:35:43.01: [32600
 ]: MODEM <Empty line>Oct 05 11:35:43.01: [32600]: MODEM TIMEOUT: waiting for v.21 carrierOct 05 11:35:43.01: [32600]: <-- data [1]Oct 05 11:35:43.02: [32600]: --> [2:]Oct 05 11:35:43.02: [32600]: --> [2:OK]Oct 05 11:35:43.02: [32600]: RECV FAX: No sender protocol (T.30 T1 timeout) {E102}Oct 05 11:35:43.02: [32600]: RECV FAX: endOct 05 11:35:43.02: [32600]: No sender protocol (T.30 T1 timeout) {E102}Oct 05 11:35:43.02: [32600]: SESSION ENDFrom: darren.nickerson@xxxxxxxxxx: ronald_lew@xxxxxxxxxxx; hylafax-users@xxxxxxxxxxxxxxxxxx: Re: [hylafax-users] Call ID pattern not matching?Date: Fri, 5 Oct 2007 16:30:23 -0400








Can you show us the log from the receiver in this 
scenario? The one you had configured with RingsBeforeAnswer to be 2? 

 
-Darren
 

  ----- Original Message ----- 
  From: 
  Ronald 
  Lew 
  To: Darren Nickerson ; hylafax-users@xxxxxxxxxxx 
  Sent: Friday, October 05, 2007 4:13 
  PM
  Subject: RE: [hylafax-users] Call ID 
  pattern not matching?
  Here's the logs as requested.  I had to change the phone 
  number to a fake one though.  Note that I dial 8 to go to outside line as 
  illustrated at the ATDT8 command.Oct 05 11:34:35.88: [ 1230]: SESSION 
  BEGIN 000001880 +2225556666Oct 05 11:34:35.88: [ 1230]: HylaFAX (tm) 
  Version 5.1.8Oct 05 11:34:35.88: [ 1230]: SEND FAX: JOB 430 DEST 
  2225556666 COMMID 000001880 DEVICE '/dev/ttyS3' FROM 'root <root@xxxxxxxx>' USER rootOct 05 
  11:34:35.88: [ 1230]: STATE CHANGE: RUNNING -> SENDINGOct 05 
  11:34:35.88: [ 1230]: <-- [14:AT+FCLASS=1.0\r]Oct 05 11:34:35.89: [ 
  1230]: --> [2:OK]Oct 05 11:34:35.89: [ 1230]: <-- 
  [14:AT+F34=14,1,2\r]Oct 05 11:34:35.89: [ 1230]: --> [2:OK]Oct 05 
  11:34:35.89: [ 1230]: DIAL 2225556666Oct 05 11:34:35.89: [ 1230]: <-- 
  [16:ATDT82225556666\r]Oct 05 11:35:38.05: [ 1230]: --> [10:NO 
  CARRIER]Oct 05 11:35:38.05: [ 1230]: SEND FAILED: JOB 430 DEST 2225556666 
  ERR No carrier detected {E002}Oct 05 11:35:39.06: [ 1230]: <-- 
  [5:ATH0\r]Oct 05 11:35:39.12: [ 1230]: --> [2:OK]Oct 05 
  11:35:39.12: [ 1230]: MODEM set DTR OFFOct 05 11:35:39.12: [ 1230]: STATE 
  CHANGE: SENDING -> MODEMWAIT (timeout 5)Oct 05 11:35:39.12: [ 1230]: 
  SESSION END
  
    
    From: darren.nickerson@xxxxxxxxxx: ronald_lew@xxxxxxxxxxx; 
    hylafax-users@xxxxxxxxxxxxxxxxxx: Re: [hylafax-users] Call ID pattern 
    not matching?Date: Fri, 5 Oct 2007 14:48:18 -0400
    Can you show us logs of this please?
     
    -Darren
     
    
      ----- 
      Original Message ----- 
      From: 
      Ronald Lew 
      To: 
      hylafax-users@xxxxxxxxxxx 
      
      Sent: 
      Friday, October 05, 2007 2:42 PM
      Subject: 
      Re: [hylafax-users] Call ID pattern not matching?
      Changing the RingsBeforeAnswer from 1 to 2 will not 
      work.  Faxes were not being received.  When I sent a fax to 
      myself, the error was "no carrier detected".> Date: Fri, 5 Oct 
      2007 13:14:06 -0400> From: aidan@xxxxxxxx> To: ronald_lew@xxxxxxxxxxx> 
      CC: hylafax-users@xxxxxxxxxxx> 
      Subject: Re: [hylafax-users] Call ID pattern not matching?> 
      > * Ronald Lew <ronald_lew@xxxxxxxxxxx> [071005 
      13:05]:> > > > I am unable to make HylaFAX recognize 
      the caller ID name and number.> > I recognized the problem when 
      using "faxinfo" on the received tiff> > file and the fields are 
      missing. I believe I set the configuration> > correctly because 
      the test machine running IAXmodem receives caller ID> > name and 
      number just fine. The production machine has HylaFAX+ 5.1.8> > 
      and Mainpine Octo+ fax card. All calls come in a Sangoma A102 and> 
      > faxes are forwarded to several FXS extensions that are connected 
      to> > the Mainpine card.> > > > Here's the 
      log file from an actual received fax (obfuscated some> > 
      fields):> > > > Oct 04 22:38:07.97: [24929]: SESSION 
      BEGIN 000001826 +12223334444> > Oct 04 22:38:07.97: [24929]: 
      HylaFAX (tm) Version 5.1.8> > Oct 04 22:38:07.97: [24929]: 
      <-- [4:ATA\r]> > Oct 04 22:38:08.54: [24929]: --> 
      [9:DATE=1004]> > Oct 04 22:38:08.54: [24929]: --> 
      [9:TIME=2238]> > Oct 04 22:38:08.54: [24929]: --> 
      [15:NMBR=4445556666]> > Oct 04 22:38:08.54: [24929]: --> 
      [20:NAME=Cheese P ]> > Oct 04 22:38:22.53: [24929]: --> 
      [8:+F34:6,1]> > All your callerid are coming *after* you've 
      already answered the phone.> > This is because caller id 
      usually comes between the 1st and 2nd ring.> Change your 
      RingsBeforeAnswer to 2, so that faxgetty see's the callerid> info 
      before answering.> > a.> > -- > Aidan 
      Van Dyk aidan@xxxxxxxx> Senior Software Developer +1 215 825-8700 
      x8103> iFAX Solutions, Inc. http://www.ifax.com/
      
      Help yourself to FREE treats served up daily at the Messenger Café. Stop by today! 
  
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