Re: [hylafax-users] Call ID pattern not matching?

[Aidan Van Dyk <aidan@xxxxxxxx>]

* Ronald Lew <ronald_lew@xxxxxxxxxxx> [071005 13:05]:
> 
> I am unable to make HylaFAX recognize the caller ID name and number.
> I recognized the problem when using "faxinfo" on the received tiff
> file and the fields are missing.  I believe I set the configuration
> correctly because the test machine running IAXmodem receives caller ID
> name and number just fine.  The production machine has HylaFAX+ 5.1.8
> and Mainpine Octo+ fax card.  All calls come in a Sangoma A102 and
> faxes are forwarded to several FXS extensions that are connected to
> the Mainpine card.
> 
> Here's the log file from an actual received fax (obfuscated some
> fields):
> 
> Oct 04 22:38:07.97: [24929]: SESSION BEGIN 000001826 +12223334444
> Oct 04 22:38:07.97: [24929]: HylaFAX (tm) Version 5.1.8
> Oct 04 22:38:07.97: [24929]: <-- [4:ATA\r]
> Oct 04 22:38:08.54: [24929]: --> [9:DATE=1004]
> Oct 04 22:38:08.54: [24929]: --> [9:TIME=2238]
> Oct 04 22:38:08.54: [24929]: --> [15:NMBR=4445556666]
> Oct 04 22:38:08.54: [24929]: --> [20:NAME=Cheese P       ]
> Oct 04 22:38:22.53: [24929]: --> [8:+F34:6,1]

All your callerid are coming *after* you've already answered the phone.

This is because caller id usually comes between the 1st and 2nd ring.
Change your RingsBeforeAnswer to 2, so that faxgetty see's the callerid
info before answering.

a.

-- 
Aidan Van Dyk                                             aidan@xxxxxxxx
Senior Software Developer                          +1 215 825-8700 x8103
iFAX Solutions, Inc.                                http://www.ifax.com/

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