Re: [hylafax-users] Call ID pattern not matching?

[Ronald Lew <ronald_lew@xxxxxxxxxxx>]

Changing the RingsBeforeAnswer from 1 to 2 will not work.  Faxes were not being received.  When I sent a fax to myself, the error was "no carrier detected".

> Date: Fri, 5 Oct 2007 13:14:06 -0400
> From: aidan@xxxxxxxx
> To: ronald_lew@xxxxxxxxxxx
> CC: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] Call ID pattern not matching?
>
> * Ronald Lew <ronald_lew@xxxxxxxxxxx> [071005 13:05]:
> >
> > I am unable to make HylaFAX recognize the caller ID name and number.
> > I recognized the problem when using "faxinfo" on the received tiff
> > file and the fields are missing. I believe I set the configuration
> > correctly because the test machine running IAXmodem receives caller ID
> > name and number just fine. The production machine has HylaFAX+ 5.1.8
> > and Mainpine Octo+ fax card. All calls come in a Sangoma A102 and
> > faxes are forwarded to several FXS extensions that are connected to
> > the Mainpine card.
> >
> > Here's the log file from an actual received fax (obfuscated some
> > fields):
> >
> > Oct 04 22:38:07.97: [24929]: SESSION BEGIN 000001826 +12223334444
> > Oct 04 22:38:07.97: [24929]: HylaFAX (tm) Version 5.1.8
> > Oct 04 22:38:07.97: [24929]: <-- [4:ATA\r]
> > Oct 04 22:38:08.54: [24929]: --> [9:DATE=1004]
> > Oct 04 22:38:08.54: [24929]: --> [9:TIME=2238]
> > Oct 04 22:38:08.54: [24929]: --> [15:NMBR=4445556666]
> > Oct 04 22:38:08.54: [24929]: --> [20:NAME=Cheese P ]
> > Oct 04 22:38:22.53: [24929]: --> [8:+F34:6,1]
>
> All your callerid are coming *after* you've already answered the phone.
>
> This is because caller id usually comes between the 1st and 2nd ring.
> Change your RingsBeforeAnswer to 2, so that faxgetty see's the callerid
> info before answering.
>
> a.
>
> --
> Aidan Van Dyk aidan@xxxxxxxx
> Senior Software Developer +1 215 825-8700 x8103
> iFAX Solutions, Inc. http://www.ifax.com/

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