Re: [hylafax-users] problems to send faxes to European ISDN-fax/phone

[Bodo Meissner <bodo@xxxxxxxxx>]

Am 2006.01.02 15:46 schrieb(en) Uwe Maier:

> in europe you normally get a couple of MSNs together with the ISDN  
> line (and you even get a couple more if you want).
> So usually we use a different phone number for the fax machine.
[...]
> So all in all: ask for the correct phone number - people with digital  
> lines usually spend a dedicated one to their fax.

> hchris@xxxxxxxxxxx wrote:

> > Whenever I send a fax to an ISDN-number in Germany and there are  
> > phone AND fax on the line, they get a ring on the phone and not the  
> > fax. Same problem with computer-fax-machines.

Hello Chris,

as Uwe already explained, there is a service indicator field in  
European ISDN to distinguish between different device types.

In theory every device should send the correct code to allow specific  
routing at the receiving end. But there are two problems:
Analog lines cannot send the service indicator.
There is a lot of misconfigured ISDN PBX which send wrong service  
indicator codes.

If the owner of this fax destination really wants to use the same phone  
number for voice and FAX and tries to route the calls according to  
their service indicator field, he will get problems with some (or many)  
fax machines in Europe as well.


Bodo

____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*