Re: [hylafax-users] Faxmail and pagesizes?

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

The session log clearly shows that the receiver confirmed three pages as 
received.  And it was even received with ECM, so that involved a page 
count and it's nearly impossible for the receiver to have accidentally 
signaled confirmations (MCF) when it didn't mean to.

However, I don't think that the receiver with which the modem was 
talking was the fax machine.  Every fax machine I have ever worked with 
signals NSF, and this receiver did not signal NSF (neither CSI).  Is 
there a relay involved (i.e. T.38) perhaps?

Thanks,

Lee.


Lucas Burdick wrote:
> See attached for the log.
>
> -----Original Message-----
> From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Lee Howard
> Sent: Tuesday, November 16, 2010 9:53 PM
> To: Lucas Burdick
> Cc: hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] Faxmail and pagesizes?
>
> Lucas Burdick wrote:
>   
> > Any letter-sized attachment, however, is where it breaks.  The fax 
> > converts and sends just fine.  When I receive the notification of a 
> > successful delivery, everything looks in order.  When the fax is 
> > received on the other end, however, the attachment pages are missing.
> > The cover and body are received perfectly and the fax machine even 
> > shows receiving the attachment pages, but no attachment is actually 
> > printed by the receiving fax machine.  The page count on the printed 
> > fax shows that the attachment pages should be there but they never get 
> > printed.
> >
> >     
>
> Can you share the session log where this happens?  If the receiver is confirming page-receipt for pages that it doesn't print, then something is wrong with the receiver.
>
> Thanks,
>
> Lee.
>
>
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