Re: [hylafax-users] Faxmail and pagesizes?

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Lucas Burdick wrote:
> Any letter-sized attachment, however, is where it breaks.  The fax 
> converts and sends just fine.  When I receive the notification of a 
> successful delivery, everything looks in order.  When the fax is 
> received on the other end, however, the attachment pages are missing.  
> The cover and body are received perfectly and the fax machine even 
> shows receiving the attachment pages, but no attachment is actually 
> printed by the receiving fax machine.  The page count on the printed 
> fax shows that the attachment pages should be there but they never get 
> printed.

Can you share the session log where this happens?  If the receiver is 
confirming page-receipt for pages that it doesn't print, then something 
is wrong with the receiver.

Thanks,

Lee.


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