Re: [hylafax-users] Faxmail and pagesizes?

["Lucas Burdick" <lucas@xxxxxxxxxxxxxxxxxxxxxxx>]

See attached for the log.

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Lee Howard
Sent: Tuesday, November 16, 2010 9:53 PM
To: Lucas Burdick
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] Faxmail and pagesizes?

Lucas Burdick wrote:
>
> Any letter-sized attachment, however, is where it breaks.  The fax 
> converts and sends just fine.  When I receive the notification of a 
> successful delivery, everything looks in order.  When the fax is 
> received on the other end, however, the attachment pages are missing.
> The cover and body are received perfectly and the fax machine even 
> shows receiving the attachment pages, but no attachment is actually 
> printed by the receiving fax machine.  The page count on the printed 
> fax shows that the attachment pages should be there but they never get 
> printed.
>

Can you share the session log where this happens?  If the receiver is confirming page-receipt for pages that it doesn't print, then something is wrong with the receiver.

Thanks,

Lee.


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Nov 16 11:09:23.60: [ 8309]: SESSION BEGIN 000000716 6042631572
Nov 16 11:09:23.60: [ 8309]: HylaFAX (tm) Version 5.4.1
Nov 16 11:09:23.60: [ 8309]: SEND FAX: JOB 78 DEST 6042631572 COMMID 000000716 DEVICE '/dev/ttyS0' FROM 'User Name <user@xxxxxxxxxx>' USER mail
Nov 16 11:09:23.60: [ 8309]: STATE CHANGE: RUNNING -> SENDING
Nov 16 11:09:23.60: [ 8309]: <-- [12:AT+FCLASS=1\r]
Nov 16 11:09:23.61: [ 8309]: --> [2:OK]
Nov 16 11:09:23.70: [ 8309]: DIAL 6042631572
Nov 16 11:09:23.70: [ 8309]: <-- [15:ATDT6042631572\r]
Nov 16 11:10:01.09: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:02.54: [ 8309]: --> HDLC<15:FF C8 01 00 77 5F 23 01 FD 01 01 01 18 72 AF>
Nov 16 11:10:02.54: [ 8309]: --> [2:OK]
Nov 16 11:10:02.54: [ 8309]: REMOTE best rate 14400 bit/s
Nov 16 11:10:02.54: [ 8309]: REMOTE max A3 page width (303 mm)
Nov 16 11:10:02.54: [ 8309]: REMOTE max unlimited page length
Nov 16 11:10:02.54: [ 8309]: REMOTE best vres R16 x 15.4 line/mm
Nov 16 11:10:02.54: [ 8309]: REMOTE format support: MH, MR, MMR
Nov 16 11:10:02.54: [ 8309]: REMOTE supports T.30 Annex A, 256-byte ECM
Nov 16 11:10:02.54: [ 8309]: REMOTE best 0 ms/scanline
Nov 16 11:10:02.54: [ 8309]: USE 14400 bit/s
Nov 16 11:10:02.54: [ 8309]: USE error correction mode
Nov 16 11:10:02.54: [ 8309]: SEND file "docq/cover78;1d80"
Nov 16 11:10:02.54: [ 8309]: USE A4 page width (215 mm)
Nov 16 11:10:02.54: [ 8309]: USE unlimited page length
Nov 16 11:10:02.54: [ 8309]: USE 3.85 line/mm
Nov 16 11:10:02.54: [ 8309]: USE 2-D MMR
Nov 16 11:10:02.54: [ 8309]: USE 0 ms/scanline
Nov 16 11:10:02.54: [ 8309]: SEND training at v.17 14400 bit/s
Nov 16 11:10:02.54: [ 8309]: <-- [9:AT+FRS=7\r]
Nov 16 11:10:02.70: [ 8309]: --> [2:OK]
Nov 16 11:10:02.70: [ 8309]: <-- [9:AT+FTH=3\r]
Nov 16 11:10:03.57: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:03.57: [ 8309]: <-- HDLC<23:FF C0 C2 04 E6 76 96 36 86 A6 CA 04 A6 6E 96 CE CE A6 4E E6 F6 4E 0A>
Nov 16 11:10:03.57: [ 8309]: <-- data [23]
Nov 16 11:10:03.57: [ 8309]: <-- data [2]
Nov 16 11:10:03.59: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:03.59: [ 8309]: <-- HDLC<7:FF C8 C1 00 44 1F 22>
Nov 16 11:10:03.59: [ 8309]: <-- data [7]
Nov 16 11:10:03.59: [ 8309]: <-- data [2]
Nov 16 11:10:04.73: [ 8309]: --> [2:OK]
Nov 16 11:10:04.73: [ 8309]: <-- [9:AT+FTS=7\r]
Nov 16 11:10:04.79: [ 8309]: --> [2:OK]
Nov 16 11:10:04.79: [ 8309]: <-- [11:AT+FTM=145\r]
Nov 16 11:10:04.81: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:04.81: [ 8309]: DELAY 400 ms
Nov 16 11:10:05.21: [ 8309]: <-- data [1024]
Nov 16 11:10:05.21: [ 8309]: <-- data [1024]
Nov 16 11:10:05.21: [ 8309]: <-- data [652]
Nov 16 11:10:05.21: [ 8309]: <-- data [2]
Nov 16 11:10:07.93: [ 8309]: --> [2:OK]
Nov 16 11:10:07.93: [ 8309]: <-- [9:AT+FRH=3\r]
Nov 16 11:10:08.10: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:09.27: [ 8309]: --> HDLC<5:FF C8 21 57 BE>
Nov 16 11:10:09.27: [ 8309]: --> [2:OK]
Nov 16 11:10:09.27: [ 8309]: TRAINING succeeded
Nov 16 11:10:09.27: [ 8309]: SEND begin page
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 0
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 1
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 2
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 3
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 4
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 5
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 6
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 7
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 8
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 9
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 10
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 11
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 12
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 13
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 14
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 15
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 16
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 17
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 18
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 19
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 20
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 21
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 22
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 23
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 24
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 25
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 26
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 27
Nov 16 11:10:09.28: [ 8309]: SEND send frame number 28
Nov 16 11:10:09.28: [ 8309]: <-- [9:AT+FRS=7\r]
Nov 16 11:10:09.44: [ 8309]: --> [2:OK]
Nov 16 11:10:09.44: [ 8309]: <-- [11:AT+FTM=146\r]
Nov 16 11:10:09.46: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:09.46: [ 8309]: DELAY 400 ms
Nov 16 11:10:09.86: [ 8309]: <-- data [1029]
Nov 16 11:10:09.86: [ 8309]: <-- data [1048]
Nov 16 11:10:09.86: [ 8309]: <-- data [1049]
Nov 16 11:10:09.86: [ 8309]: <-- data [1046]
Nov 16 11:10:11.86: [ 8309]: <-- data [1030]
Nov 16 11:10:11.86: [ 8309]: <-- data [1029]
Nov 16 11:10:11.86: [ 8309]: <-- data [1033]
Nov 16 11:10:11.86: [ 8309]: <-- data [1013]
Nov 16 11:10:13.85: [ 8309]: <-- data [2]
Nov 16 11:10:14.43: [ 8309]: --> [2:OK]
Nov 16 11:10:14.43: [ 8309]: <-- [9:AT+FTS=7\r]
Nov 16 11:10:14.49: [ 8309]: --> [2:OK]
Nov 16 11:10:14.49: [ 8309]: <-- [9:AT+FTH=3\r]
Nov 16 11:10:15.36: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:15.36: [ 8309]: <-- HDLC<7:FF C8 FD F2 00 00 38>
Nov 16 11:10:15.36: [ 8309]: <-- data [7]
Nov 16 11:10:15.36: [ 8309]: <-- data [2]
Nov 16 11:10:15.79: [ 8309]: --> [2:OK]
Nov 16 11:10:15.79: [ 8309]: SEND send PPS (partial page signal)
Nov 16 11:10:15.79: [ 8309]: SEND send MPS (more pages, same document)
Nov 16 11:10:15.79: [ 8309]: <-- [9:AT+FRH=3\r]
Nov 16 11:10:15.95: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:17.11: [ 8309]: --> HDLC<5:FF C8 31 45 8F>
Nov 16 11:10:17.12: [ 8309]: --> [2:OK]
Nov 16 11:10:17.12: [ 8309]: SEND recv MCF (message confirmation)
Nov 16 11:10:17.12: [ 8309]: <-- [9:AT+FRS=7\r]
Nov 16 11:10:17.29: [ 8309]: --> [2:OK]
Nov 16 11:10:17.29: [ 8309]: SEND end page
Nov 16 11:10:17.29: [ 8309]: SEND FAX (000000716): FROM user@xxxxxxxxxx TO 6042631572 (docq/cover78;1d80 sent in 0:00:15)
Nov 16 11:10:17.29: [ 8309]: SEND FAX (000000716): FROM user@xxxxxxxxxx TO 6042631572 (page 1 of 3 sent in 0:00:15)
Nov 16 11:10:18.29: [ 8309]: SEND file "docq/doc131.ps;1d80"
Nov 16 11:10:18.29: [ 8309]: SEND begin page
Nov 16 11:10:18.29: [ 8309]: SEND send frame number 0
Nov 16 11:10:18.29: [ 8309]: SEND send frame number 1
Nov 16 11:10:18.29: [ 8309]: SEND send frame number 2
Nov 16 11:10:18.29: [ 8309]: SEND send frame number 3
Nov 16 11:10:18.29: [ 8309]: <-- [11:AT+FTM=146\r]
Nov 16 11:10:18.31: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:18.31: [ 8309]: DELAY 400 ms
Nov 16 11:10:18.71: [ 8309]: <-- data [1031]
Nov 16 11:10:18.71: [ 8309]: <-- data [454]
Nov 16 11:10:18.71: [ 8309]: <-- data [2]
Nov 16 11:10:19.56: [ 8309]: --> [2:OK]
Nov 16 11:10:19.56: [ 8309]: <-- [9:AT+FTS=7\r]
Nov 16 11:10:19.63: [ 8309]: --> [2:OK]
Nov 16 11:10:19.63: [ 8309]: <-- [9:AT+FTH=3\r]
Nov 16 11:10:20.49: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:20.49: [ 8309]: <-- HDLC<7:FF C8 FD F2 80 00 C0>
Nov 16 11:10:20.49: [ 8309]: <-- data [7]
Nov 16 11:10:20.49: [ 8309]: <-- data [2]
Nov 16 11:10:20.92: [ 8309]: --> [2:OK]
Nov 16 11:10:20.92: [ 8309]: SEND send PPS (partial page signal)
Nov 16 11:10:20.92: [ 8309]: SEND send MPS (more pages, same document)
Nov 16 11:10:20.92: [ 8309]: <-- [9:AT+FRH=3\r]
Nov 16 11:10:21.08: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:22.24: [ 8309]: --> HDLC<5:FF C8 31 45 8F>
Nov 16 11:10:22.25: [ 8309]: --> [2:OK]
Nov 16 11:10:22.25: [ 8309]: SEND recv MCF (message confirmation)
Nov 16 11:10:22.25: [ 8309]: <-- [9:AT+FRS=7\r]
Nov 16 11:10:22.42: [ 8309]: --> [2:OK]
Nov 16 11:10:22.42: [ 8309]: SEND end page
Nov 16 11:10:22.42: [ 8309]: SEND begin page
Nov 16 11:10:22.42: [ 8309]: SEND FAX (000000716): FROM user@xxxxxxxxxx TO 6042631572 (page 2 of 3 sent in 0:00:04)
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 0
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 1
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 2
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 3
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 4
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 5
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 6
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 7
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 8
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 9
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 10
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 11
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 12
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 13
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 14
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 15
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 16
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 17
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 18
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 19
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 20
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 21
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 22
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 23
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 24
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 25
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 26
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 27
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 28
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 29
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 30
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 31
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 32
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 33
Nov 16 11:10:22.43: [ 8309]: SEND send frame number 34
Nov 16 11:10:22.43: [ 8309]: <-- [11:AT+FTM=146\r]
Nov 16 11:10:22.45: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:22.45: [ 8309]: DELAY 400 ms
Nov 16 11:10:22.85: [ 8309]: <-- data [1031]
Nov 16 11:10:22.85: [ 8309]: <-- data [1036]
Nov 16 11:10:22.85: [ 8309]: <-- data [1048]
Nov 16 11:10:22.85: [ 8309]: <-- data [1075]
Nov 16 11:10:24.84: [ 8309]: <-- data [1045]
Nov 16 11:10:24.85: [ 8309]: <-- data [1052]
Nov 16 11:10:24.85: [ 8309]: <-- data [1057]
Nov 16 11:10:24.85: [ 8309]: <-- data [1056]
Nov 16 11:10:26.84: [ 8309]: <-- data [1051]
Nov 16 11:10:26.84: [ 8309]: <-- data [579]
Nov 16 11:10:26.84: [ 8309]: <-- data [2]
Nov 16 11:10:28.32: [ 8309]: --> [2:OK]
Nov 16 11:10:28.32: [ 8309]: <-- [9:AT+FTS=9\r]
Nov 16 11:10:28.40: [ 8309]: --> [2:OK]
Nov 16 11:10:28.40: [ 8309]: <-- [9:AT+FTH=3\r]
Nov 16 11:10:29.26: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:29.26: [ 8309]: <-- HDLC<7:FF C8 FD F4 40 00 44>
Nov 16 11:10:29.26: [ 8309]: <-- data [7]
Nov 16 11:10:29.26: [ 8309]: <-- data [2]
Nov 16 11:10:29.70: [ 8309]: --> [2:OK]
Nov 16 11:10:29.70: [ 8309]: SEND send PPS (partial page signal)
Nov 16 11:10:29.70: [ 8309]: SEND send EOP (no more pages or documents)
Nov 16 11:10:29.70: [ 8309]: <-- [9:AT+FRH=3\r]
Nov 16 11:10:29.85: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:31.01: [ 8309]: --> HDLC<5:FF C8 31 45 8F>
Nov 16 11:10:31.02: [ 8309]: --> [2:OK]
Nov 16 11:10:31.02: [ 8309]: SEND recv MCF (message confirmation)
Nov 16 11:10:31.02: [ 8309]: <-- [9:AT+FRS=7\r]
Nov 16 11:10:31.19: [ 8309]: --> [2:OK]
Nov 16 11:10:31.19: [ 8309]: SEND end page
Nov 16 11:10:31.19: [ 8309]: SEND FAX (000000716): FROM user@xxxxxxxxxx TO 6042631572 (docq/doc131.ps;1d80 sent in 0:00:13)
Nov 16 11:10:31.19: [ 8309]: SEND FAX (000000716): FROM user@xxxxxxxxxx TO 6042631572 (page 3 of 3 sent in 0:00:09)
Nov 16 11:10:32.19: [ 8309]: <-- [9:AT+FTH=3\r]
Nov 16 11:10:33.06: [ 8309]: --> [7:CONNECT]
Nov 16 11:10:33.06: [ 8309]: <-- HDLC<3:FF C8 DF>
Nov 16 11:10:33.06: [ 8309]: <-- data [3]
Nov 16 11:10:33.06: [ 8309]: <-- data [2]
Nov 16 11:10:33.38: [ 8309]: --> [2:OK]
Nov 16 11:10:33.38: [ 8309]: MODEM input buffering enabled
Nov 16 11:10:34.38: [ 8309]: <-- [5:ATH0\r]
Nov 16 11:10:35.17: [ 8309]: --> [2:OK]
Nov 16 11:10:35.17: [ 8309]: MODEM set DTR OFF
Nov 16 11:10:35.17: [ 8309]: STATE CHANGE: SENDING -> MODEMWAIT (timeout 5)
Nov 16 11:10:35.17: [ 8309]: SESSION END