Re: [hylafax-users] Continuation on failure...

["Siri Vias Khalsa" <sirivias.khalsa@xxxxxxxxxx>]

Hylafax will always resend the entire fax unless it was sent out with no errors. As far as I know there is no easy way to change this behavior. If the remote fax machine doesn’t confirm that it received page 50 of 50, even if it confirmed the first 49, and Hylafax is unable to resume right away, it will mark the fax as failed, then later resend the entire fax, starting from page 1.

 

-Siri Vias

 

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From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Dominique dHotman
Sent: Tuesday, November 11, 2008 5:33 AM
To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] Continuation on failure...

 

Hello again list,

A quick question around how failed faxes are handled (I know this sounds strange but hopefully it will become clearer as you read the question):

What is does HylaFAX do by default if on page 20 of a 50 page fax there is a failure?  Does it by default send from page 21 or will it start again from page 1?

Also is there anyway to control this behavior and tell it to always resend the entire fax and not do some sort of continuation?  I've tried looking through the man pages and googling but all that I can find is how to specify a continuation cover page.

I've got our business users jumping up and down about this at the moment because to them its imperative that the entire fax be retransmitted if there is a failure and I don't have a concrete answer for them...

Thanks in advance
Dominique