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Re: [hylafax-users] Questions after 4.4.4 upgrade - Was -> Destination user reports receiving incomplete faxes



Stott Hare wrote:

Nov 05 22:35:20.29: [ 5106]: <-- data [1026]


Nov 05 22:35:21.57: [ 5106]: <-- data [1025]

Nov 05 22:35:23.17: [ 5106]: <-- data [1024]

Nov 05 22:37:23.19: [ 5106]: MODEM WRITE SHORT: sent 1024, wrote 966

Nov 05 22:37:23.19: [ 5106]: <-- data [2]

Nov 05 22:37:23.19: [ 5106]: --> [5:ERROR]

Nov 05 22:37:23.19: [ 5106]: SEND end page

Nov 05 22:37:23.19: [ 5106]: Unspecified Transmit Phase C error

Nov 05 22:37:23.19: [ 5106]: <-- [9:AT+FRS=7\r]

Nov 05 22:37:53.20: [ 5106]: MODEM <Timeout>

Nov 05 22:37:53.20: [ 5106]: Failure to receive silence (synchronization failure).

Nov 05 22:37:53.20: [ 5106]: <-- data [1]

Nov 05 22:37:53.43: [ 5106]: MODEM <Timeout>

Nov 05 22:37:53.43: [ 5106]: <-- [9:AT+FTH=3\r]

Nov 05 22:38:01.00: [ 5106]: --> [0:]

Nov 05 22:38:01.00: [ 5106]: SEND FAILED: JOB 1385 DEST 724xxxyyyy ERR [334] Unspecified Transmit Phase C error; too many attempts to send

Nov 05 22:38:02.01: [ 5106]: <-- [5:ATH0\r]

Nov 05 22:38:07.02: [ 5106]: MODEM <Timeout>


This means that something went wrong with the ability of HylaFAX to write data to the modem. The device descriptor stopped accepting data. It's like the modem got turned off or something.


If you didn't upgrade or change modems at the same time that you upgraded HylaFAX then try rebooting or double-checking modem data connections (PCI card insertion, etc).

Thanks,

Lee.


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