Re: [hylafax-users] FW: COMREC invalid response received to PPS.

["Dominique dHotman" <dhotman@xxxxxxxxx>]

Thank you Lee,

I will log a call with Dialogic and let you know what thier response is.

On Sun, Nov 9, 2008 at 3:02 AM, Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:

Dominique dHotman wrote:

We are getting the exact same failure to another fax system; this one being a free fax-to-email.  The output of the log looks as follows:
Nov 01 22:00:03.86: [20046]: SEND send PPS (partial page signal)
Nov 01 22:00:03.86: [20046]: SEND send MPS (more pages, same document)
Nov 01 22:00:03.86: [20046]: <-- [9:AT+FRH=3\r]
Nov 01 22:00:04.04: [20046]: --> [7:CONNECT]
Nov 01 22:00:05.15: [20046]: --> HDLC<5:FF C8 32 75 EC>
Nov 01 22:00:05.15: [20046]: --> [2:OK]
Nov 01 22:00:05.15: [20046]: SEND recv RTN (retrain negative)
Nov 01 22:00:05.15: [20046]: <-- [9:AT+FRS=7\r]
Nov 01 22:00:05.15: [20046]: --> [2:OK]
Nov 01 22:00:05.15: [20046]: COMREC invalid response received to PPS.

This is a bug that Eicon/Dialogic will need to fix for you.  When using ECM there is no option for RTN.

The Diva Server operates much more as a fax proxy device than it does a typical modem.  Surely something has gone wrong in the Class 1 implementation that Eicon has.

Thanks,

Lee.


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