Re: [hylafax-users] Hylafax "drawing error" on pdf

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

nitmd wrote:
> One sender regularly has problems with the faxes they send, where one 
> or more pages are missing or partially missing. When I open these in 
> Acrobat, I get the error (on these pages) "A drawing error occurred".
>
> These faxes are not particularly long, or in any way different than 
> the hundreds of others that are perfectly fine. They tell me their fax 
> machine is fairly new.
>
> What might be causing this? How might I track down the problem?

Can you send us a sample of the session log, and a sample of the 
received TIFF and PDF?

Thanks,

Lee.


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