Re: [hylafax-users] Hylafax "drawing error" on pdf

[Andrew Rinaldi <andrew.rinaldi@xxxxxxxxxxxx>]

nitmd wrote:
> About a year ago, I ran into the following problem with hylafax:  I 
> got sidetracked and didn't get back to it. Here it is:
>
> I have hylafax running on Arch Linux, receiving and converting faxes 
> to pdf. These are then emailed to me.
>
> One sender regularly has problems with the faxes they send, where one 
> or more pages are missing or partially missing. When I open these in 
> Acrobat, I get the error (on these pages) "A drawing error occurred".
>
> These faxes are not particularly long, or in any way different than 
> the hundreds of others that are perfectly fine. They tell me their fax 
> machine is fairly new.
>
> What might be causing this? How might I track down the problem?
>
> -----------------
> I have an event log from the latest, but is it best to put it here in 
> full (it's pretty long) or to attach it as a text file?
Attach the event log as a text file.... please also include details such 
as HylaFAX version, modem type, and telco set-up.

Regards

Andrew Rinaldi
Mainpine Developer Support
USA +1 866 363 6680 | UK +44 1225 807 807
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com


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