Re: [hylafax-users] continuous user DCN errors w/ Canon ImageRunner 1670F copier w/ fax

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

So now you need to use the "record" feature in iaxmodem (add "record" to 
your /etc/iaxmodem/____ config file and restart iaxmoldem), reproduce 
the troublesome call from the troublesome fax machine, and then send me 
the resulting *.raw files in /tmp/.

Thanks,

Lee.


Alan Patterson wrote:
> Lee-
>
> Thanks for the reply - this particular model seems to be the only
> trouble-maker. Faxes from any number of other machines cause no problems
> whatsoever. Sending from this same machine to various models/brands of
> fax machines seem to complete without issues, but of course, physical
> machines don't produce such detailed logs to help with debugging. I'll
> keep testing and see if I can find something else that might be going on.
>
> Cheers,
> -Alan
>
> Lee Howard wrote:
> > Alan Patterson wrote:
> > > When receiving faxes from a Canon ImageRunner 1670F using iaxmodem 
> > > 1.0 & Hylafax version 4.4.1 we get consistent sender aborts. This 
> > > sending fax machine seems to be the only one that causes any 
> > > problems. Any ideas?
> > >
> > > Relevant example hylafax log attached.
> >
> > Is the behavior described in the log (the many retransmissions with 
> > lots of Phase C HDLC corruption) common among all logs coming from 
> > distinct fax senders?  Or is this behavior specific only to this one 
> > sender?
> >
> > What's happening is the audio quality is so poor that iaxmodem cannot 
> > decode the audio reliably... and thus HylaFAX keeps requesting 
> > retransmissions of the image data, and that cycles over and over and 
> > over until at last the communication rate has slowed so much that the 
> > sender just gives up.
> >
> > Thanks,
> >
> > Lee.


____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*