Re: [hylafax-users] CallID in 5.2.1

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

bill.allison@xxxxxxxxx wrote:
> I have just upgraded 4 sites to 5.2.1, two from 4.3.0 and two from 5.1.5.
>   

How did you perform the initial installation and the upgrade now?

> Before the upgrade, faxinfo provided caller id ok, now it does so only   
> for faxes received before the upgrade.

This seems odd.  Is it possible that you didn't uninstall or completely 
overwrite the 4.3.0 installation in the upgrade process?

> fileserver-nbr:/var/spool/hylafax/recvq # tiffinfo fax000018065.tif
> TIFF Directory at offset 0x5e4e
>   Subfile Type: multi-page document (2 = 0x2)
>   Image Width: 1728 Image Length: 1143
>   Resolution: 204, 98 pixels/inch
>   Bits/Sample: 1
>   Compression Scheme: CCITT Group 4
>   Photometric Interpretation: min-is-white
>   FillOrder: lsb-to-msb
>   Date & Time: "2008:02:04 16:27:58"
>   Host Computer: "fileserver-nbr"
>   Software: "HylaFAX (tm) Version 5.2.1"
>   Image Description: "029 20462193"
>   Make: "USR"
>   Model: "U.S. Robotics 56K FAX EXT Rev. 11.16.63"
>   Orientation: row 0 top, col 0 lhs
>   Samples/Pixel: 1
>   Rows/Strip: (infinite)
>   Planar Configuration: single image plane
>   Group 4 Options: (0 = 0x0)
>   Fax Receive Parameters: 0021e028
>   Fax Receive Time: 28 secs
>   

Yes, there is no Caller*ID information stored in this TIFF file.

> Feb 04 16:27:43.68: [14212]: SESSION BEGIN 000022593 +4401982553914
> Feb 04 16:27:43.68: [14212]: HylaFAX (tm) Version 5.2.1
> Feb 04 16:27:43.68: [14212]: CallID: '2920462193'
>
> 02/04/08 16:27  RECV    000022593       ttyS1   recvq/fax000018065.tif   
>  ""      fax     "+44.01982.553914"  "029 20462193"  2220072 1   
>       0:00:31 0:00:31 ""      ""      "2920462193"    ""      ""   
>        "00 44 1F 22"
>   

But the log makes it clear that Caller*ID information was received by 
the modem.

So, somehow that Caller*ID information is not getting from HylaFAX into 
the TIFF file... and this would be odd.  It works fine for me here (and 
many many other places).

Let me know about your install and upgrade procedures.  Then we may need 
to start investigating more closely.

Thanks,

Lee.


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