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Hello I have just upgraded 4 sites to 5.2.1, two from 4.3.0 and two from 5.1.5. Before the upgrade, faxinfo provided caller id ok, now it does so only for faxes received before the upgrade. Below is output from faxinfo, tiffinfo and log extracts for faxes received before and after the upgrade, and my config, which hasn't changed. It seems that CallID is not being inserted into the tiff file but I have no idea where to look for the cause, guidance appreciated. Before: fileserver-nbr:/var/spool/hylafax/recvq # faxinfo fax000018027.tif fax000018027.tif: Sender: 01179655888 Pages: 1 Quality: Normal Page: ISO A4 Received: 2008:02:02 10:37:24 TimeToRecv: 0:00:23 SignalRate: 14400 bit/s DataFormat: 2-D MMR ErrCorrect: Yes CallID1: 1179655888 fileserver-nbr:/var/spool/hylafax/recvq # tiffinfo fax000018027.tif TIFF Directory at offset 0x41f4 Subfile Type: multi-page document (2 = 0x2) Image Width: 1728 Image Length: 1183 Resolution: 204, 98 pixels/inch Bits/Sample: 1 Compression Scheme: CCITT Group 4 Photometric Interpretation: min-is-white FillOrder: lsb-to-msb Date & Time: "2008:02:02 10:37:24" Host Computer: "fileserver-nbr" Software: "HylaFAX (tm) Version 4.3.0.12" Image Description: "01179655888\n1179655888" Make: "USR" Model: "U.S. Robotics 56K FAX EXT Rev. 11.16.63" Orientation: row 0 top, col 0 lhs Samples/Pixel: 1 Rows/Strip: (infinite) Planar Configuration: single image plane Group 4 Options: (0 = 0x0) Fax Receive Parameters: 0021e028 Fax Receive Time: 23 secs Feb 02 10:37:08.56: [16235]: SESSION BEGIN 000022543 4401982553914 Feb 02 10:37:08.56: [16235]: HylaFAX (tm) Version 4.3.0.12 Feb 02 10:37:08.56: [16235]: CallID: "1179655888" 02/02/08 10:37 RECV 000022543 ttyS1 "" fax "+44.01982.553914" "01179655888" 2220072 1 0:24 0:24 "" "" "1179655888" "" "" "00 44 1F 23 01 00" After: fileserver-nbr:/var/spool/hylafax/recvq # faxinfo fax000018065.tif fax000018065.tif: Sender: 029 20462193 Pages: 1 Quality: Normal Page: ISO A4 Received: 2008:02:04 16:27:58 TimeToRecv: 0:00:28 SignalRate: 14400 bit/s DataFormat: 2-D MMR ErrCorrect: Yes fileserver-nbr:/var/spool/hylafax/recvq # tiffinfo fax000018065.tif TIFF Directory at offset 0x5e4e Subfile Type: multi-page document (2 = 0x2) Image Width: 1728 Image Length: 1143 Resolution: 204, 98 pixels/inch Bits/Sample: 1 Compression Scheme: CCITT Group 4 Photometric Interpretation: min-is-white FillOrder: lsb-to-msb Date & Time: "2008:02:04 16:27:58" Host Computer: "fileserver-nbr" Software: "HylaFAX (tm) Version 5.2.1" Image Description: "029 20462193" Make: "USR" Model: "U.S. Robotics 56K FAX EXT Rev. 11.16.63" Orientation: row 0 top, col 0 lhs Samples/Pixel: 1 Rows/Strip: (infinite) Planar Configuration: single image plane Group 4 Options: (0 = 0x0) Fax Receive Parameters: 0021e028 Fax Receive Time: 28 secs Feb 04 16:27:43.68: [14212]: SESSION BEGIN 000022593 +4401982553914 Feb 04 16:27:43.68: [14212]: HylaFAX (tm) Version 5.2.1 Feb 04 16:27:43.68: [14212]: CallID: '2920462193' 02/04/08 16:27 RECV 000022593 ttyS1 recvq/fax000018065.tif "" fax "+44.01982.553914" "029 20462193" 2220072 1 0:00:31 0:00:31 "" "" "2920462193" "" "" "00 44 1F 22" Config extract: FAXNumber: +44.01982.553914 LongDistancePrefix: "" DialStringRules: etc/dialrules ServerTracing: 1 SessionTracing: 11 #SessionTracing: 0xfffff RecvFileMode: 0660 LogFileMode: 0600 DeviceMode: 0600 RingsBeforeAnswer: 3 SpeakerVolume: off GettyArgs: "-h %l dx_%s" LocalIdentifier: "BSW Timber (Newbridge)" TagLineFont: etc/lutRS18.pcf TagLineFormat: " From %%l|%c|Page %%P of %%T" MaxRecvPages: 25 CIDNumber: "NMBR = " ____________________ HylaFAX(tm) Users Mailing List _______________________ To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*