Re: [hylafax-users] blocked faxes - hylafax 4.4.3

[Aidan Van Dyk <aidan@xxxxxxxx>]

* Markus Kahle <markus.kahle@xxxxxxxxxxxxxxxxxx> [071210 10:49]:
> Hi Aidan,
> 
> yes faxq is still running, but i tried MaxConcurrentJobs set to 2 in the 
> meantime and now all faxes got sent. So i don't know if this dump will 
> give you information anymore.
> 
> But here it is:
> 
> ----snip--------------------------------------
> Dec 10 16:37:45 FaxQueuer[10690]: FIFO RECV "Z"
> Dec 10 16:37:45 FaxQueuer[10690]: DEBUG: Listing destJobs with 7 items
> Dec 10 16:37:45 FaxQueuer[10690]: DestInfo (0x852eaa0) to +49608140444
> Dec 10 16:37:45 FaxQueuer[10690]: DestInfo (0x852e478) to +496122808899
> Dec 10 16:37:45 FaxQueuer[10690]: DestInfo (0x852ec98) to +496119732088
> Dec 10 16:37:45 FaxQueuer[10690]: DestInfo (0x8532770) to +492301919222
> Dec 10 16:37:45 FaxQueuer[10690]: DestInfo (0x852e6d0) to +4953180987277
> Dec 10 16:37:45 FaxQueuer[10690]: DestInfo (0x8532988) to +495312566929
> Dec 10 16:37:45 FaxQueuer[10690]: DestInfo (0x852e870) to +49644196589874
> Dec 10 16:37:45 FaxQueuer[10690]: DEBUG: runq(0x8528618) next 0x8528618
> Dec 10 16:37:45 FaxQueuer[10690]: DEBUG: batchq(0x8528630) next 0x8528630
> Dec 10 16:37:45 FaxQueuer[10690]: DEBUG: destq(0x8528624) next 0x852e478
> Dec 10 16:37:45 FaxQueuer[10690]: DestInfo (0x852e478) contains 0 active, 0 ready
> Dec 10 16:37:45 FaxQueuer[10690]: JOB 5532 (pending dest +496122808899 pri 127 tts ??:??:?? killtime ??:??:??): In sleep queue
> Dec 10 16:37:45 FaxQueuer[10690]: DestInfo (0x852ec98) contains 0 active, 0 ready
> Dec 10 16:37:45 FaxQueuer[10690]: JOB 5530 (pending dest +496119732088 pri 127 tts ??:??:?? killtime ??:??:??): In sleep queue
> Dec 10 16:37:45 FaxQueuer[10690]: DestInfo (0x852e6d0) contains 0 active, 0 ready
> Dec 10 16:37:45 FaxQueuer[10690]: JOB 5477 (pending dest +4953180987277 pri 127 tts ??:??:?? killtime ??:??:??): In sleep queue
> Dec 10 16:37:45 FaxQueuer[10690]: DEBUG: suspendq(0x8528648) next 0x8528648
> Dec 10 16:37:45 FaxQueuer[10690]: DEBUG: inSchedule: NO

> i only got logs with ServerTracing: 1 , so there are not so many infos 
> included, but i could send you some of them - if you want.

Do you have any logs about JOB 5532, 5530, 5477?  These are the jobs
that went "sleeping" that caused the other jobs to block behind them.
It appears as if they are sleeping, but with some very strange values
for TTS and killtime (values to big or too small show up in log as the
??:??:??).  I fyou have no logs, do you know what "notify" ran on them
when they were required, or have their last session logs?

Can you "faxalter -p" these jobs to push them, and make sure to send me
all the logs?

> What do you think ?
> Should i set the MaxConcurrentJobs to 2 as default (so all faxes get 
> sent) or shouldn't take Hylafax batch processor take care of it ?
> If it will finally work again ;-)

Of course, the scheduler should take care of it ;-)  By setting
MaxConcurrentJobs/Calls to 2, you're allowing faxq to have 2 jobs
processing to a destination at once.  This allows the blocked jobs to
"skip" the sleeping jobs that is blocking them to these destinations,
but it will also allow faxq to send 2 jobs at the same time to the same
number on 2 different modems as well.

a.


-- 
Aidan Van Dyk                                             aidan@xxxxxxxx
Senior Software Developer                          +1 215 825-8700 x8103
iFAX Solutions, Inc.                                http://www.ifax.com/


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