[hylafax-users] blocked faxes - hylafax 4.4.3

To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] blocked faxes - hylafax 4.4.3
From: Markus Kahle <markus.kahle@xxxxxxxxxxxxxxxxxx>
Date: Mon, 10 Dec 2007 16:10:44 +0100

Hi!

We recently got into some trouble with our hylafax 4.4.3 installation (installed on Centos 4.4 with Avantfax 2.3.0 Addition using a Diva Server BRI-2M Card configured with 2 faxlines, ttyds01 and ttyds02).

If there are several outgoing faxes to the same number, ALL faxes get blocked. Even if i reschedule one of the fax it won't get sent. All faxes remain blocked.

Currently there are 4 concurrent faxes to a certain number (id 5578,5569,5562,5477), 2 concurrent faxes to another certain number (id 5568,5566) and finally 2 concurrent faxes to another number (id 5547, 5478).

How did hylafax decide which of the ids will be faxed and which blocked?
At the moment ALL of the faxes to one certain number are blocked !?

How could i solve this knot, i mean all faxlines are free at the moment but none of the "blocked" faxes get sent.

I really don't know why this is happening.

i added parts of the logfile and our current config as attachment..

Thanks for all suggestions and hints..

Markus

Dec 10 15:34:03  FaxQueuer[9564]: MODEM ttyds02: READY, capabilities p4879c701:ff
Dec 10 15:34:03  FaxQueuer[9564]: FIFO RECV "+ttyds02:N+49644596578654"
Dec 10 15:34:03  FaxQueuer[9564]: MODEM ttyds02: NUMBER +49644596578654
Dec 10 15:34:03  FaxQueuer[9564]: FIFO RECV "+ttyds02:Rp4879c701:ff"
Dec 10 15:34:03  FaxQueuer[9564]: MODEM ttyds02: READY, capabilities p4879c701:ff
Dec 10 15:34:03  FaxQueuer[9564]: DEST (0x850ac98: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5568 (ready dest +496127888731 pri 127 tts 0:00 killtime 1:08:48): PROCESS
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5568 (blocked dest +496127888731 pri 127 tts 0:00 killtime 1:08:48): Blocked by concurrent calls
Dec 10 15:34:03  FaxQueuer[9564]: NOTIFY: bin/notify.php "sendq/q5568" "blocked" ""
Dec 10 15:34:03  FaxQueuer[9564]: DEST (0x850a6d0: 3 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5569 (ready dest +4972345973433 pri 127 tts 0:00 killtime 1:09:11): PROCESS
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5569 (blocked dest +4972345973433 pri 127 tts 0:00 killtime 1:09:11): Blocked by concurrent calls
Dec 10 15:34:03  FaxQueuer[9564]: NOTIFY: bin/notify.php "sendq/q5569" "blocked" ""
Dec 10 15:34:03  FaxQueuer[9564]: DEST (0x850a478: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:03  FaxGetty[9577]: --> [2:OK]
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5558 (ready dest +494234447823 pri 127 tts 0:00 killtime 1:01:22): PROCESS
Dec 10 15:34:03  FaxGetty[9577]: STATE CHANGE: BASE -> RUNNING (timeout 30)
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5558 (blocked dest +494234447823 pri 127 tts 0:00 killtime 1:01:22): Blocked by concurrent calls
Dec 10 15:34:03  FaxGetty[9577]: MODEM input buffering disabled
Dec 10 15:34:03  FaxQueuer[9564]: NOTIFY: bin/notify.php "sendq/q5558" "blocked" ""
Dec 10 15:34:03  FaxGetty[9577]: HELLO
Dec 10 15:34:03  FaxQueuer[9564]: DEST (0x850b108: 1 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5547 (ready dest +492342342342 pri 127 tts 0:00 killtime 38:59): PROCESS
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5547 (blocked dest +492342342342 pri 127 tts 0:00 killtime 38:59): Blocked by concurrent calls
Dec 10 15:34:03  FaxQueuer[9564]: NOTIFY: bin/notify.php "sendq/q5547" "blocked" ""
Dec 10 15:34:03  FaxQueuer[9564]: FIFO RECV "+ttyds01:Rp4879c701:ff"
Dec 10 15:34:03  FaxQueuer[9564]: MODEM ttyds01: READY, capabilities p4879c701:ff
Dec 10 15:34:03  FaxQueuer[9564]: FIFO RECV "+ttyds01:N+49644596578654"
Dec 10 15:34:03  FaxQueuer[9564]: MODEM ttyds01: NUMBER +49644596578654
Dec 10 15:34:03  FaxQueuer[9564]: FIFO RECV "+ttyds01:Rp4879c701:ff"
Dec 10 15:34:03  FaxQueuer[9564]: MODEM ttyds01: READY, capabilities p4879c701:ff
Dec 10 15:34:03  FaxQueuer[9564]: NOTIFY exit status: 0 (9587)
Dec 10 15:34:03  FaxQueuer[9564]: NOTIFY exit status: 0 (9590)
Dec 10 15:34:03  FaxQueuer[9564]: NOTIFY exit status: 0 (9589)
Dec 10 15:34:04  FaxQueuer[9564]: NOTIFY exit status: 0 (9588)
Dec 10 15:34:04  FaxQueuer[9564]: DEST (0x850ac98: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:04  FaxQueuer[9564]: JOB 5568 (blocked dest +496127888731 pri 127 tts 0:00 killtime 1:08:47): PROCESS
Dec 10 15:34:04  FaxQueuer[9564]: JOB 5568 (blocked dest +496127888731 pri 127 tts 0:00 killtime 1:08:47): Blocked by concurrent calls
Dec 10 15:34:04  FaxQueuer[9564]: DEST (0x850a6d0: 3 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:04  FaxQueuer[9564]: JOB 5569 (blocked dest +4972345973433 pri 127 tts 0:00 killtime 1:09:10): PROCESS
Dec 10 15:34:04  FaxQueuer[9564]: JOB 5569 (blocked dest +4972345973433 pri 127 tts 0:00 killtime 1:09:10): Blocked by concurrent calls
Dec 10 15:34:04  FaxQueuer[9564]: DEST (0x850a478: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:04  FaxQueuer[9564]: JOB 5558 (blocked dest +494234447823 pri 127 tts 0:00 killtime 1:01:21): PROCESS
Dec 10 15:34:04  FaxQueuer[9564]: JOB 5558 (blocked dest +494234447823 pri 127 tts 0:00 killtime 1:01:21): Blocked by concurrent calls
Dec 10 15:34:04  FaxQueuer[9564]: DEST (0x850b108: 1 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:04  FaxQueuer[9564]: JOB 5547 (blocked dest +492342342342 pri 127 tts 0:00 killtime 38:58): PROCESS
Dec 10 15:34:04  FaxQueuer[9564]: JOB 5547 (blocked dest +492342342342 pri 127 tts 0:00 killtime 38:58): Blocked by concurrent calls
Dec 10 15:34:03  FaxQueuer[9564]: FIFO RECV "+ttyds02:Rp4879c701:ff"
Dec 10 15:34:03  FaxGetty[9576]: HELLO
Dec 10 15:34:03  FaxQueuer[9564]: MODEM ttyds02: READY, capabilities p4879c701:ff
Dec 10 15:34:03  FaxQueuer[9564]: FIFO RECV "+ttyds02:N+49644596578654"
Dec 10 15:34:03  FaxQueuer[9564]: MODEM ttyds02: NUMBER +49644596578654
Dec 10 15:34:03  FaxQueuer[9564]: FIFO RECV "+ttyds02:Rp4879c701:ff"
Dec 10 15:34:03  FaxQueuer[9564]: MODEM ttyds02: READY, capabilities p4879c701:ff
Dec 10 15:34:03  FaxQueuer[9564]: DEST (0x850ac98: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5568 (ready dest +496127888731 pri 127 tts 0:00 killtime 1:08:48): PROCESS
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5568 (blocked dest +496127888731 pri 127 tts 0:00 killtime 1:08:48): Blocked by concurrent calls
Dec 10 15:34:03  FaxQueuer[9564]: NOTIFY: bin/notify.php "sendq/q5568" "blocked" ""
Dec 10 15:34:03  FaxQueuer[9564]: DEST (0x850a6d0: 3 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5569 (ready dest +4972345973433 pri 127 tts 0:00 killtime 1:09:11): PROCESS
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5569 (blocked dest +4972345973433 pri 127 tts 0:00 killtime 1:09:11): Blocked by concurrent calls
Dec 10 15:34:03  FaxQueuer[9564]: NOTIFY: bin/notify.php "sendq/q5569" "blocked" ""
Dec 10 15:34:03  FaxQueuer[9564]: DEST (0x850a478: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:03  FaxGetty[9577]: --> [2:OK]
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5558 (ready dest +494234447823 pri 127 tts 0:00 killtime 1:01:22): PROCESS
Dec 10 15:34:03  FaxGetty[9577]: STATE CHANGE: BASE -> RUNNING (timeout 30)
Dec 10 15:34:03  FaxQueuer[9564]: JOB 5558 (blocked dest +494234447823 pri 127 tts 0:00 killtime 1:01:22): Blocked by concurrent calls
Dec 10 15:34:03  FaxGetty[9577]: MODEM input buffering disabled
Dec 10 15:34:25  HylaFAX[9606]: FAX ADMIN FROM .bel-gmbh.lan [127.0.0.1], apache
Dec 10 15:34:25  FaxQueuer[9564]: FIFO RECV "Xclient/9606:5578"
Dec 10 15:34:25  FaxQueuer[9564]: SUSPEND JOB 5578
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5578 (suspended dest +4972345973433 pri 127 tts 0:00 killtime 1:23:12): SUSPEND
Dec 10 15:34:25  FaxQueuer[9564]: FIFO SEND client/9606 msg "X*"
Dec 10 15:34:25  FaxQueuer[9564]: DEST (0x850ac98: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5568 (blocked dest +496127888731 pri 127 tts 0:00 killtime 1:08:26): PROCESS
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5568 (blocked dest +496127888731 pri 127 tts 0:00 killtime 1:08:26): Blocked by concurrent calls
Dec 10 15:34:25  FaxQueuer[9564]: DEST (0x850a6d0: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5569 (blocked dest +4972345973433 pri 127 tts 0:00 killtime 1:08:49): PROCESS
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5569 (blocked dest +4972345973433 pri 127 tts 0:00 killtime 1:08:49): Blocked by concurrent calls
Dec 10 15:34:25  FaxQueuer[9564]: DEST (0x850a478: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5558 (blocked dest +494234447823 pri 127 tts 0:00 killtime 1:01:00): PROCESS
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5558 (blocked dest +494234447823 pri 127 tts 0:00 killtime 1:01:00): Blocked by concurrent calls
Dec 10 15:34:25  FaxQueuer[9564]: DEST (0x850b108: 1 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5547 (blocked dest +492342342342 pri 127 tts 0:00 killtime 38:37): PROCESS
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5547 (blocked dest +492342342342 pri 127 tts 0:00 killtime 38:37): Blocked by concurrent calls
Dec 10 15:34:25  FaxQueuer[9564]: FIFO RECV "Sclient/9606:5578"
Dec 10 15:34:25  FaxQueuer[9564]: SUBMIT JOB 5578
Dec 10 15:34:25  FaxQueuer[9564]: Apply CanonicalNumber rules to "053180987277"
Dec 10 15:34:25  FaxQueuer[9564]: --> match rule "^0", result now "+4972345973433"
Dec 10 15:34:25  FaxQueuer[9564]: --> return result "+4972345973433"
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5578 (ready dest +4972345973433 pri 127 tts 0:00 killtime 1:23:12): READY
Dec 10 15:34:25  FaxQueuer[9564]: JOB 5578 (blocked dest +4972345973433 pri 127 tts 0:00 killtime 1:23:12): Blocked by concurrent calls
Dec 10 15:34:25  FaxQueuer[9564]: NOTIFY: bin/notify.php "sendq/q5578" "blocked" ""
Dec 10 15:34:25  FaxQueuer[9564]: FIFO SEND client/9606 msg "S*"
Dec 10 15:34:25  FaxQueuer[9564]: NOTIFY exit status: 0 (9607)
Dec 10 15:34:27  FaxQueuer[9564]: DEST (0x850ac98: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:27  FaxQueuer[9564]: JOB 5568 (blocked dest +496127888731 pri 127 tts 0:00 killtime 1:08:24): PROCESS
Dec 10 15:34:27  FaxQueuer[9564]: JOB 5568 (blocked dest +496127888731 pri 127 tts 0:00 killtime 1:08:24): Blocked by concurrent calls
Dec 10 15:34:27  FaxQueuer[9564]: DEST (0x850a6d0: 3 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:27  FaxQueuer[9564]: JOB 5569 (blocked dest +4972345973433 pri 127 tts 0:00 killtime 1:08:47): PROCESS
Dec 10 15:34:27  FaxQueuer[9564]: JOB 5569 (blocked dest +4972345973433 pri 127 tts 0:00 killtime 1:08:47): Blocked by concurrent calls
Dec 10 15:34:27  FaxQueuer[9564]: DEST (0x850a478: 2 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:27  FaxQueuer[9564]: JOB 5558 (blocked dest +494234447823 pri 127 tts 0:00 killtime 1:00:58): PROCESS
Dec 10 15:34:27  FaxQueuer[9564]: JOB 5558 (blocked dest +494234447823 pri 127 tts 0:00 killtime 1:00:58): Blocked by concurrent calls
Dec 10 15:34:27  FaxQueuer[9564]: DEST (0x850b108: 1 ready, 0 batches, 1 sleeping:) Picking next job
Dec 10 15:34:27  FaxQueuer[9564]: JOB 5547 (blocked dest +492342342342 pri 127 tts 0:00 killtime 38:35): PROCESS
Dec 10 15:34:27  FaxQueuer[9564]: JOB 5547 (blocked dest +492342342342 pri 127 tts 0:00 killtime 38:35): Blocked by concurrent calls

LogFacility:            daemon
CountryCode:            49
AreaCode:               6445
LongDistancePrefix:     0
InternationalPrefix:    00
DialStringRules:        "etc/dialrules"
#ServerTracing:         1
ServerTracing:          0xFFFFF
MaxBatchJobs:           1
#
## Avantfax Configuration
#
NotifyCmd:              bin/notify.php

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