Re: [hylafax-users] Proper ring setting for Hylafax with a phone switch?

[Dave Forrest <drf@xxxxxxxxxxxxx>]

As the call has already been answered (CNG tones detected) by the answering 
machine, you probably don't want the modem to even listen to the rings -- 
therefore RingsBeforeAnswer 0 seems correct.  But the switch must then invoke 
faxanswer directly, something like this:
 /usr/local/sbin/faxanswer -h fax [devid]
If the switch cannot invoke, you're probably high and dry.
--Dave

On Mon, 5 Nov 2007, John Hudak wrote:

> Perhaps my previous mail did not go through, so I'll repost...
>
> I have a Hylafax  system configured with an external telephone fax/modem, 
> connected to a dedicated phone line, and set up to automatically print 
> incoming faxes.  All works fine.
>
> I now need to move from a dedicated phone line to a shared phone line that 
> has an answering machine.  I have a CS5500 switch, and have it programmed to 
> 'listen' to the incoming call when the answering machine picks up (after 
> three rings).  If the cs5500 detects the CNG tones, it switches the 
> connection to the FAX line (which runs directly into the modem).  BTW, the 
> modem is a USR Courier V Everything (yea, I know that these modems have 
> problems.  I'll address this later).
> My question is: what settings should I change on the modem config file to 
> allow processing of the fax?   I am thinking that I should set 'number or 
> rings' to 0, but not sure. Do I need to reconfigure anything else?
>
> If the incoming call is a voice call, the cs5500 does not detect the CNG 
> tones, and the call is handled normally by the answering machine.
>
> Thanks for  your help
>
> -John
>
>
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David Forrest                     e-mail   drf@xxxxxxxxxxxxx
Maple Park Development Corporation  http://www.maplepark.com
St. Louis, Missouri


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