Re: [hylafax-users] Faxgetty gets stuck after receiving a fax

["Martin Vincenc" <mvincenc@xxxxxxxxx>]

Hi everyone,

few days ago upgraded to newest Hylafax package -
hylafax-4.4.1-1rhel4, as recommended.

Still getting stucks.

I attach log generated with newest HF version + modem config file.

We got on another server USR 56K* V.92 Message Modem (RS232), which
got exactly same config as these Business USRs, with no stucks. Works
like a charm, and is 5x cheaper.


Thanks for any help.

With kind regards,

Martin Vincenc
mvincenc@xxxxxxxxx

On 8/22/07, Darren Nickerson <darren.nickerson@xxxxxxxx> wrote:
> Martin,
>
> Can you try repeating your test with hylafax-4.4.0, and repost the logs if
> you're still having a problem?
>
> -Darren
>
>
> ----- Original Message -----
> From: "Martin Vincenc" <mvincenc@xxxxxxxxx>
> To: <hylafax-users@xxxxxxxxxxx>
> Sent: Wednesday, August 22, 2007 1:33 PM
> Subject: [hylafax-users] Faxgetty gets stuck after receiving a fax
>
>
> > Hi hylafax users,
> >
> > i am running hylafax-4.3.3-1rhel4 under Red Hat Enterprise Linux ES
> > release 4 (Nahant Update 4);
> > faxmodems USR813453C Courier 56K Business Modem with V.92
> > (http://www.usr-emea.com/support/s-prod-template.asp?loc=czec&prod=3453c)
> > Model Number 3453C
> > Prod # 64-993453-02R
> > USRs  (3 same totally) are connected throught com->usb bridge.
> >
> > USRs are setup as Class1 modems.
> > There's modem info (taken from messages):
> >
> > MODEM USR USRobotics Courier V.Everything EXT/USRobotics Courier
> > V.Everything Configuration Profile...
> > Product type           CTR21 External
> > Product ID             99345303
> > Options                HST,V32bis,Terbo,V34+,V90,V92
> > Fax Options            Class 1,Class 2.0
> > Clock Freq             25 MHz
> > Flash ROM              1024k, 20-22EC
> > Ram                    256k
> > Supervisor date        01/05/07
> > DSP date               12/13/06
> > Supervisor rev         2.3.15
> > DSP rev                2.1.37
> > DAA rev                0013
> > Serial Number          4MBSYCSG1693
> >
> > For what I have found its newest firmware available.
> >
> > I'm having some issues with hylafax - faxgetty gets stuck while
> > receiving a fax.
> > There's fax log when it gets stuck:
> >
> > Aug 21 06:47:51.85: [ 2919]: SESSION BEGIN 000000161 my-faxnumber
> > Aug 21 06:47:51.85: [ 2919]: HylaFAX (tm) Version 4.3.3
> > Aug 21 06:47:51.85: [ 2919]: MODEM set XON/XOFF/FLUSH: input ignored,
> > output disabled
> > Aug 21 06:47:51.85: [ 2919]: <-- [13:AT+FCLASS=1A\r]
> > Aug 21 06:47:57.03: [ 2919]: --> [7:CONNECT]
> > Aug 21 06:47:57.03: [ 2919]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyUSB1'
> > Aug 21 06:47:57.03: [ 2919]: STATE CHANGE: ANSWERING -> RECEIVING
> > Aug 21 06:47:57.03: [ 2919]: RECV FAX: begin
> > Aug 21 06:47:57.08: [ 2919]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86
> > 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 CC 74 CC>
> > Aug 21 06:47:57.08: [ 2919]: <-- data [32]
> > Aug 21 06:47:57.08: [ 2919]: <-- data [2]
> > Aug 21 06:47:59.01: [ 2919]: --> [7:CONNECT]
> > Aug 21 06:47:59.01: [ 2919]: <-- HDLC<23:FF C0 02 74 F6 74 4E 74 CE 04
> > D2 A2 2A 32 82 CA 04 04 04 04 04 04 04>
> > Aug 21 06:47:59.01: [ 2919]: <-- data [23]
> > Aug 21 06:47:59.01: [ 2919]: <-- data [2]
> > Aug 21 06:48:00.17: [ 2919]: --> [7:CONNECT]
> > Aug 21 06:48:00.17: [ 2919]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01
> > 01 18>
> > Aug 21 06:48:00.17: [ 2919]: <-- data [13]
> > Aug 21 06:48:00.17: [ 2919]: <-- data [2]
> > Aug 21 06:48:01.08: [ 2919]: --> [2:OK]
> > Aug 21 06:48:01.08: [ 2919]: <-- [9:AT+FRH=3\r]
> > Aug 21 06:48:08.08: [ 2919]: --> [0:]
> > Aug 21 06:48:08.08: [ 2919]: MODEM <Empty line>
> > Aug 21 06:48:08.08: [ 2919]: MODEM TIMEOUT: waiting for v.21 carrier
> > Aug 21 06:48:08.08: [ 2919]: <-- data [1]
> > Aug 21 06:48:08.09: [ 2919]: --> [2:OK]
> > Aug 21 06:48:08.09: [ 2919]: DELAY 1500 ms
> > Aug 21 06:48:09.59: [ 2919]: <-- [9:AT+FTH=3\r]
> > Aug 21 06:48:09.83: [ 2919]: --> [7:CONNECT]
> > Aug 21 06:48:09.83: [ 2919]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86
> > 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 CC 74 CC>
> > Aug 21 06:48:09.83: [ 2919]: <-- data [32]
> > Aug 21 06:48:09.83: [ 2919]: <-- data [2]
> > Aug 21 06:48:11.81: [ 2919]: --> [7:CONNECT]
> > Aug 21 06:48:11.81: [ 2919]: <-- HDLC<23:FF C0 02 74 F6 74 4E 74 CE 04
> > D2 A2 2A 32 82 CA 04 04 04 04 04 04 04>
> > Aug 21 06:48:11.81: [ 2919]: <-- data [23]
> > Aug 21 06:48:11.81: [ 2919]: <-- data [2]
> > Aug 21 06:48:12.96: [ 2919]: --> [7:CONNECT]
> > Aug 21 06:48:12.96: [ 2919]: <-- HDLC<13:FF C8 01 00 77 5F 23 01 FB C1 01
> > 01 18>
> > Aug 21 06:48:12.96: [ 2919]: <-- data [13]
> > Aug 21 06:48:12.96: [ 2919]: <-- data [2]
> > Aug 21 06:48:13.86: [ 2919]: --> [2:OK]
> > Aug 21 06:48:13.86: [ 2919]: <-- [9:AT+FRH=3\r]
> > Aug 21 06:48:15.54: [ 2919]: --> [7:CONNECT]
> > Aug 21 06:48:15.79: [ 2919]: --> HDLC<9:FF C8 C1 00 61 1F 00 3E CD>
> > Aug 21 06:48:15.79: [ 2919]: --> [2:OK]
> > Aug 21 06:48:15.79: [ 2919]: REMOTE wants 9600 bit/s
> > Aug 21 06:48:15.79: [ 2919]: REMOTE wants A4 page width (215 mm)
> > Aug 21 06:48:15.79: [ 2919]: REMOTE wants unlimited page length
> > Aug 21 06:48:15.79: [ 2919]: REMOTE wants 3.85 line/mm
> > Aug 21 06:48:15.79: [ 2919]: REMOTE wants 2-D MR
> > Aug 21 06:48:15.79: [ 2919]: RECV training at v.29 9600 bit/s
> > Aug 21 06:48:15.79: [ 2919]: MODEM set XON/XOFF/DRAIN: input ignored,
> > output generated
> > Aug 21 06:48:15.79: [ 2919]: <-- [10:AT+FRM=96\r]
> > Aug 21 06:48:16.38: [ 2919]: --> [7:CONNECT]
> > Aug 21 06:48:17.95: [ 2919]: MODEM set XON/XOFF/DRAIN: input ignored,
> > output disabled
> > Aug 21 06:48:17.95: [ 2919]: RECV: TCF 1896 bytes, 4% non-zero, 1812
> > zero-run
> > Aug 21 06:48:17.98: [ 2919]: --> [10:NO CARRIER]
> > Aug 21 06:48:17.98: [ 2919]: DELAY 70 ms
> > Aug 21 06:48:18.05: [ 2919]: TRAINING succeeded
> > Aug 21 06:48:18.05: [ 2919]: <-- [9:AT+FTH=3\r]
> > Aug 21 06:48:18.30: [ 2919]: --> [7:CONNECT]
> > Aug 21 06:48:18.30: [ 2919]: <-- HDLC<3:FF C8 21>
> > Aug 21 06:48:18.30: [ 2919]: <-- data [3]
> > Aug 21 06:48:18.30: [ 2919]: <-- data [2]
> > Aug 21 06:48:19.52: [ 2919]: --> [2:OK]
> > Aug 21 06:48:19.52: [ 2919]: <-- [10:AT+FRM=96\r]
> > Aug 21 06:48:20.09: [ 2919]: --> [7:CONNECT]
> > Aug 21 06:48:20.09: [ 2919]: MODEM input buffering enabled
> > Aug 21 06:48:20.09: [ 2919]: MODEM set XON/XOFF/FLUSH: input ignored,
> > output generated
> > Aug 21 06:48:20.09: [ 2919]: RECV: begin page
> > Aug 21 06:48:42.84: [ 2919]: RECV: 1140 total lines, 0 bad lines, 0
> > consecutive bad lines
> > Aug 21 06:48:42.84: [ 2919]: RECV: end page
> > Aug 21 06:48:42.84: [ 2919]: --> [10:NO CARRIER]
> > Aug 21 06:48:42.84: [ 2919]: <-- [9:AT+FRH=3\r]
> > Aug 21 06:49:22.85: [ 2919]: --> [0:]
> > Aug 21 06:49:22.85: [ 2919]: MODEM <Empty line>
> > Aug 21 06:49:22.85: [ 2919]: MODEM TIMEOUT: waiting for v.21 carrier
> > Aug 21 06:49:22.85: [ 2919]: <-- data [1]
> > Aug 21 06:49:23.05: [ 2919]: MODEM TIMEOUT: reading line from modem
> > Aug 21 06:49:23.05: [ 2919]: MODEM <Timeout>
> > Aug 21 06:49:23.05: [ 2919]: RECV keeping unconfirmed page
> > Aug 21 06:49:23.05: [ 2919]: RECV FAX (000000161): from <UNSPECIFIED>,
> > page 1 in 0:45, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
> > Aug 21 06:49:23.05: [ 2919]: RECV FAX (000000161):
> > recvq/fax000000159.tif from <UNSPECIFIED>, route to <unspecified>, 1
> > pages in 1:26
> > Aug 21 06:49:23.05: [ 2919]: RECV FAX: T.30 T2 timeout, expected page
> > not received
> > Aug 21 06:49:23.05: [ 2919]: <-- [9:AT+FTH=3\r]
> > Aug 21 06:49:30.60: [ 2919]: --> [0:]
> > Aug 21 06:49:30.60: [ 2919]: MODEM TIMEOUT: sending HDLC frame
> > Aug 21 06:49:30.60: [ 2919]: RECV FAX (000000161): session with
> > <UNSPECIFIED> terminated abnormally: T.30 T2 timeout, expected page
> > not received
> > Aug 21 06:49:30.60: [ 2919]: RECV FAX: bin/faxrcvd
> > "recvq/fax000000159.tif" "ttyUSB1" "000000161" "T.30 T2 timeout,
> > expected page not received"
> > Aug 21 06:49:30.60: [ 2919]: RECV FAX: end
> > Aug 21 06:49:30.60: [ 2919]: SESSION END
> >
> >
> > Right after that, line on such is modem connected remains busy.
> > This situation happens on all 3 faxes, randomly and after some time
> > (like on every 20th fax modem receives).
> >
> > I've included grep for such pid (2919) from messages and config
> > file(generated using faxaddmodem for one of 3 (same) modems as
> > attachments to this email.
> >
> > I can't find a solution.  What i do now is ps pid of faxgetty on such
> > interface it gets stuck and and kill it.
> >
> > Thanks for any help,
> >
> > Regards
> >
> > Martin Vincenc
> > mvincenc@xxxxxxxxx
> >
>
>


-- 
Martin Vincenc: "WebPerfection in Action" - N'PIX Studio
email> mvincenc@xxxxxxxxx | jabber> martin.vincenc@xxxxxxxxx | web>
http://www.npix.cz

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