Re: [hylafax-users] rockforce octo and multitech MultiModemISI

["Uwe Dippel" <udippel@xxxxxxxxx>]

On 6/15/07, Andrew Rinaldi <andrew.rinaldi@xxxxxxxxxxxx> wrote:

> I agree that wedging should not exist.  Indeed on our new PCI Express
> products we have not seen any of the chipset related issues that we had with
> Venus.

Thanks for the agreement.

> The IQ Express family includes a 1 port product.  The whole family is half
> height, half length, PCI Express, that will fit into some incredibly small
> systems.  It's also based on the very latest CFAX chipset so you can count
> on many years availability and support (unlike Venus which is close to EOL).

Sorry, you missed my point on embedded. PCI-Express precludes embedded.

> http://www.mainpine.com/products_IQE.php

I saw this, see above.

> The price you pay for a Mainpine product includes all of the development
> expertise that we bring to the fax market, it includes support for almost
> every fax package, including HylaFAX and HylaFAX+.  You say that paying 4
> times as much as the competitor is not worth the money... but I ask you how
> much is your time worth and how much do lost fax's cost you or your customer
> ?

I didn't say that. US$500 for the modem alone will outprice our
product; as simple as that. Plus, one line will be unused. Some people
can live with one or another fax getting lost; rather than not being
able to afford the system at all. Currently, we are using a Agere OCM
V.92 Ver2.7a (Jun 14 2004) Voice Mercury DP2SH mode-ii SERIAL. This is
rather US$20; but aside from speed our clients are pretty happy. It
has never really failed us; across thousands of faxes. The
disadvantage of serial is the extra power supply.

> I don't know the answer to your question about OpenBSD because my expertise
> is much more on the hardware and firmware side of things.... did you raise a
> mainpine support ticket ?  I'd be very surprised if you didn't get a
> response to that sort of question....

I sent an e-mail; but I'll also raise a support ticket now.

Thanks, Andrew !

Uwe

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