Re: [hylafax-users] Re[2]: Need your help with Omni 288S configuration

["Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi Mike,

Please respond to the list so that everyone can contribute or learn from
your experience.

My advice to you is to upgrade it's the quickest and easiest thing to try.
Your issue may well have been fixed since 4.3.0 was released.

Regards

ANDREW RINALDI
Mainpine Limited - Support
USA +1 503 822 9944 | Asia/Europe +44 1225 869439  
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

-----Original Message-----
From: ima familija [mailto:mikeboxas@xxxxxxx] 
Sent: 15 June 2007 10:32
To: andrew.rinaldi@xxxxxxxxxxxx
Subject: Re[2]: [hylafax-users] Need your help with Omni 288S configuration

Dear Andrew,

We have 4.3.0 version and I have set ServerTracing to 0xfff. 
Also I just found, that our modem receive faxes from this Cannon fax, but
only if Cannon send it in automatic mode! If we try to send it in manual
mode - looks like it take too long time for Cannon to prepare transmission
and our modem just disconnect the line. The log file for failed fax still
looks the same. And there is a start of the log for suceed fax from same fax
mashine in atomatic transmission mode:

Jun 15 12:09:36.54: [ 4668]: SESSION BEGIN 000000304 37052150817
Jun 15 12:09:36.54: [ 4668]: HylaFAX (tm) Version 4.3.0
Jun 15 12:09:36.54: [ 4668]: <-- [4:ATA\r]
Jun 15 12:09:44.28: [ 4668]: --> [7:CONNECT]
Jun 15 12:09:44.28: [ 4668]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'
Jun 15 12:09:44.28: [ 4668]: RECV FAX: begin
Jun 15 12:09:44.29: [ 4668]: <-- data [32]
Jun 15 12:09:44.29: [ 4668]: <-- data [2]
Jun 15 12:09:46.20: [ 4668]: --> [7:CONNECT]
Jun 15 12:09:46.20: [ 4668]: <-- data [23]
Jun 15 12:09:46.20: [ 4668]: <-- data [2]
Jun 15 12:09:46.90: [ 4668]: --> [7:CONNECT]
Jun 15 12:09:46.90: [ 4668]: <-- data [13]
Jun 15 12:09:46.90: [ 4668]: <-- data [2]
Jun 15 12:09:47.39: [ 4668]: --> [2:OK]
Jun 15 12:09:47.39: [ 4668]: <-- [9:AT+FRH=3\r]
Jun 15 12:09:47.66: [ 4668]: --> [7:CONNECT]
Jun 15 12:09:49.20: [ 4668]: --> [2:OK]
Jun 15 12:09:49.20: [ 4668]: REMOTE TSI "+370 5 2306823"
Jun 15 12:09:49.20: [ 4668]: <-- [9:AT+FRH=3\r]
Jun 15 12:09:49.22: [ 4668]: --> [7:CONNECT]
Jun 15 12:09:49.49: [ 4668]: --> [2:OK]
Jun 15 12:09:49.49: [ 4668]: REMOTE wants 14400 bit/s
Jun 15 12:09:49.49: [ 4668]: REMOTE wants A4 page width (215 mm)
Jun 15 12:09:49.49: [ 4668]: REMOTE wants unlimited page length
Jun 15 12:09:49.49: [ 4668]: REMOTE wants 3.85 line/mm
Jun 15 12:09:49.49: [ 4668]: REMOTE wants 2-D MMR
Jun 15 12:09:49.49: [ 4668]: REMOTE wants T.30 Annex A, 256-byte ECM
Jun 15 12:09:49.49: [ 4668]: RECV training at v.17 14400 bit/s
Jun 15 12:09:49.49: [ 4668]: <-- [11:AT+FRM=145\r]
Jun 15 12:09:51.15: [ 4668]: --> [7:CONNECT]
Jun 15 12:09:52.78: [ 4668]: RECV: TCF 2781 bytes, 2% non-zero, 2700
zero-run
Jun 15 12:09:52.79: [ 4668]: --> [10:NO CARRIER]
Jun 15 12:09:52.79: [ 4668]: <-- [9:AT+FRS=7\r]
Jun 15 12:09:52.81: [ 4668]: --> [2:OK]
Jun 15 12:09:52.81: [ 4668]: TRAINING succeeded
Jun 15 12:09:52.81: [ 4668]: <-- [9:AT+FTH=3\r]
Jun 15 12:09:52.83: [ 4668]: --> [7:CONNECT]
Jun 15 12:09:52.83: [ 4668]: <-- data [3]
Jun 15 12:09:52.83: [ 4668]: <-- data [2]
Jun 15 12:09:54.04: [ 4668]: --> [2:OK]
Jun 15 12:09:54.06: [ 4668]: <-- [11:AT+FRM=146\r]
Jun 15 12:09:54.67: [ 4668]: --> [7:CONNECT]
Jun 15 12:09:54.87: [ 4668]: Bad HDLC terminating flag received.
Jun 15 12:09:56.34: [ 4668]: HDLC frame not byte-oriented.  Trailing byte: 0
Jun 15 12:09:57.43: [ 4668]: RECV received frame number 0
........................................................

 May be there is a parameter which we can adjust?

Mike

-----Original Message-----
From: "Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>
To: "'ima familija'" <mikeboxas@xxxxxxx>, <hylafax-users@xxxxxxxxxxx>
Date: Fri, 15 Jun 2007 08:38:55 +0100
Subject: Re: [hylafax-users] Need your help with Omni 288S configuration

> 
> Hi Mike,
> 
> Please upgrade to the latest software version, a lot of fax protocol work
> has been undertaken since 4.3.0 was released.
> 
> Then set ServerTracing to 0xfff in the modem config file and post the logs
> here for a failed fax.
> 
> Regards
> 
> ANDREW RINALDI
> Mainpine Limited - Support
> USA +1 503 822 9944 | Asia/Europe +44 1225 869439  
> andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com
> 
> -----Original Message-----
> From: hylafax-users-bounce@xxxxxxxxxxx
> [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of ima familija
> Sent: 15 June 2007 08:24
> To: hylafax-users@xxxxxxxxxxx
> Subject: [hylafax-users] Need your help with Omni 288S configuration
> 
> Dear Sirs,
> 
> we hope for you help.
> We have Omni 288s and we try to use it in Class2.0, but we did not receive
> faxes from few partners. I found in the mail archive that it would be a
good
> idea to use it in class 1. I try to configure it based on 1496
configuration
> file and it work, but there is still few problems - for example, we did
not
> receive faxes from Cannon fax mashine (configured in Class 2 it received
> just few lines and then completly black page). 
> There is how log and configuration files looks:
> 
> ;=================================================================
> Jun 14 15:56:31.69: [ 3708]: SESSION BEGIN 000000300 37052150817
> Jun 14 15:56:31.69: [ 3708]: HylaFAX (tm) Version 4.3.0
> Jun 14 15:56:31.69: [ 3708]: <-- [4:ATA\r]
> Jun 14 15:56:39.44: [ 3708]: --> [7:CONNECT]
> Jun 14 15:56:39.44: [ 3708]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS1'
> Jun 14 15:56:39.44: [ 3708]: RECV FAX: begin
> Jun 14 15:56:39.44: [ 3708]: <-- data [32]
> Jun 14 15:56:39.44: [ 3708]: <-- data [2]
> Jun 14 15:56:41.36: [ 3708]: --> [7:CONNECT]
> Jun 14 15:56:41.36: [ 3708]: <-- data [23]
> Jun 14 15:56:41.36: [ 3708]: <-- data [2]
> Jun 14 15:56:42.06: [ 3708]: --> [7:CONNECT]
> Jun 14 15:56:42.06: [ 3708]: <-- data [13]
> Jun 14 15:56:42.06: [ 3708]: <-- data [2]
> Jun 14 15:56:42.55: [ 3708]: --> [2:OK]
> Jun 14 15:56:42.55: [ 3708]: <-- [9:AT+FRH=3\r]
> Jun 14 15:56:48.57: [ 3708]: --> [5:ERROR]
> Jun 14 15:56:48.57: [ 3708]: MODEM Command error
> Jun 14 15:56:48.57: [ 3708]: RECV FAX: RSPREC error/got EOT
> Jun 14 15:56:48.57: [ 3708]: RECV FAX: end
> Jun 14 15:56:48.57: [ 3708]: SESSION END
> ;=================================================================
> 
> there is modem configuration (modem firmware updated to the last
available):
> 
> ;=================================================================
> # Generic Class 1 modem configuration.
> #
> CountryCode: 370
> AreaCode: 5
> FAXNumber: +xxxxxxxxxxx
> LongDistancePrefix: 0
> InternationalPrefix: 000
> DialStringRules: etc/dialrules
> ServerTracing: 1
> SessionTracing: 11
> RecvFileMode: 0600
> LogFileMode: 0600
> DeviceMode: 0600
> RingsBeforeAnswer: 1
> SpeakerVolume: off
> GettyArgs: "-h %l dx_%s"
> LocalIdentifier: "XXXXXXXXXXX Ltd"
> TagLineFont: etc/lutRS18.pcf
> TagLineFormat: "From %%l|%c|Page %%P of %%T"
> MaxRecvPages: 50
> #
> #
> # CONFIG: CLASS1.0: ZyXEL*O288S*-*
> #
> # BEGIN-SERVER
> # END-SERVER
> # Modem-related stuff: should reflect modem command interface
> # and hardware connection/cabling (e.g. flow control).
> #
> ModemType: Class1 # use class 1 interface
> ModemRate: 19200
> ModemFlowControl: rtscts # default
> #
> ModemNoFlowCmd: AT&H0 # disable flow control
> ModemHardFlowCmd: AT&H3 # hardware flow control
> ModemSoftFlowCmd: AT&H4 # software flow control
> ModemSetupDTRCmd: AT&D2 # DTR off causes modem to hang up
> ModemSetupDCDCmd: AT&C1 # DCD tracks carrier
> ModemSetupAACmd: AT+FAA=0 # enable in current class
> #
> # Additional reset commands:
> #
> # &B1  DTE-DCE rate is fixed at DTE setting
> # &N0  Auto-negotiate highest possible DCE-DCE link rate
> # &S0  DSR always on
> # *F0  Deny remote configuration
> # S38.3=1 DCD on/off sequence follows UNIX standard
> # 
> ModemResetCmds: AT&B1&N0&S0*F0S38.3=1
> #
> #
> ModemDialCmd: ATDT%s # no '@' 'cuz then busy not recognized
> NoCarrierRetrys: 3 # retry 3 times on no carrier
> #
> ModemSetVolumeCmd: "ATM0 ATM1L1 ATM1L3 ATM1L5 ATM1L7"
> #
> ModemMfrQueryCmd: AT+FMFR?
> ModemModelQueryCmd: "!"
> ModemRevQueryCmd: AT+FREV?
> #
> Class1FrameOverhead: 2 # 6.14 firmware does not include FCS
> #
> # Caller ID configuration setup.
> #
> #CallIDPattern: "CALLER NUMBER: " # pattern string for phone number info
> #CallIDPattern: "CALLER NAME: " # pattern string for identity info
> #
> PagerSetupCmds: AT&K0&N15 # use V.22 at 1200 bps (PageNet)
> ;=================================================================
> 
> Please let me know if there is something we can try to improove.
> 
> Thank you very much in advance for your help and support!
> 
> Mike
> 
> 
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> 
> 
> 
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