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Hi Mike, Please upgrade to the latest software version, a lot of fax protocol work has been undertaken since 4.3.0 was released. Then set ServerTracing to 0xfff in the modem config file and post the logs here for a failed fax. Regards ANDREW RINALDI Mainpine Limited - Support USA +1 503 822 9944 | Asia/Europe +44 1225 869439 andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com -----Original Message----- From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of ima familija Sent: 15 June 2007 08:24 To: hylafax-users@xxxxxxxxxxx Subject: [hylafax-users] Need your help with Omni 288S configuration Dear Sirs, we hope for you help. We have Omni 288s and we try to use it in Class2.0, but we did not receive faxes from few partners. I found in the mail archive that it would be a good idea to use it in class 1. I try to configure it based on 1496 configuration file and it work, but there is still few problems - for example, we did not receive faxes from Cannon fax mashine (configured in Class 2 it received just few lines and then completly black page). There is how log and configuration files looks: ;================================================================= Jun 14 15:56:31.69: [ 3708]: SESSION BEGIN 000000300 37052150817 Jun 14 15:56:31.69: [ 3708]: HylaFAX (tm) Version 4.3.0 Jun 14 15:56:31.69: [ 3708]: <-- [4:ATA\r] Jun 14 15:56:39.44: [ 3708]: --> [7:CONNECT] Jun 14 15:56:39.44: [ 3708]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyS1' Jun 14 15:56:39.44: [ 3708]: RECV FAX: begin Jun 14 15:56:39.44: [ 3708]: <-- data [32] Jun 14 15:56:39.44: [ 3708]: <-- data [2] Jun 14 15:56:41.36: [ 3708]: --> [7:CONNECT] Jun 14 15:56:41.36: [ 3708]: <-- data [23] Jun 14 15:56:41.36: [ 3708]: <-- data [2] Jun 14 15:56:42.06: [ 3708]: --> [7:CONNECT] Jun 14 15:56:42.06: [ 3708]: <-- data [13] Jun 14 15:56:42.06: [ 3708]: <-- data [2] Jun 14 15:56:42.55: [ 3708]: --> [2:OK] Jun 14 15:56:42.55: [ 3708]: <-- [9:AT+FRH=3\r] Jun 14 15:56:48.57: [ 3708]: --> [5:ERROR] Jun 14 15:56:48.57: [ 3708]: MODEM Command error Jun 14 15:56:48.57: [ 3708]: RECV FAX: RSPREC error/got EOT Jun 14 15:56:48.57: [ 3708]: RECV FAX: end Jun 14 15:56:48.57: [ 3708]: SESSION END ;================================================================= there is modem configuration (modem firmware updated to the last available): ;================================================================= # Generic Class 1 modem configuration. # CountryCode: 370 AreaCode: 5 FAXNumber: +xxxxxxxxxxx LongDistancePrefix: 0 InternationalPrefix: 000 DialStringRules: etc/dialrules ServerTracing: 1 SessionTracing: 11 RecvFileMode: 0600 LogFileMode: 0600 DeviceMode: 0600 RingsBeforeAnswer: 1 SpeakerVolume: off GettyArgs: "-h %l dx_%s" LocalIdentifier: "XXXXXXXXXXX Ltd" TagLineFont: etc/lutRS18.pcf TagLineFormat: "From %%l|%c|Page %%P of %%T" MaxRecvPages: 50 # # # CONFIG: CLASS1.0: ZyXEL*O288S*-* # # BEGIN-SERVER # END-SERVER # Modem-related stuff: should reflect modem command interface # and hardware connection/cabling (e.g. flow control). # ModemType: Class1 # use class 1 interface ModemRate: 19200 ModemFlowControl: rtscts # default # ModemNoFlowCmd: AT&H0 # disable flow control ModemHardFlowCmd: AT&H3 # hardware flow control ModemSoftFlowCmd: AT&H4 # software flow control ModemSetupDTRCmd: AT&D2 # DTR off causes modem to hang up ModemSetupDCDCmd: AT&C1 # DCD tracks carrier ModemSetupAACmd: AT+FAA=0 # enable in current class # # Additional reset commands: # # &B1 DTE-DCE rate is fixed at DTE setting # &N0 Auto-negotiate highest possible DCE-DCE link rate # &S0 DSR always on # *F0 Deny remote configuration # S38.3=1 DCD on/off sequence follows UNIX standard # ModemResetCmds: AT&B1&N0&S0*F0S38.3=1 # # ModemDialCmd: ATDT%s # no '@' 'cuz then busy not recognized NoCarrierRetrys: 3 # retry 3 times on no carrier # ModemSetVolumeCmd: "ATM0 ATM1L1 ATM1L3 ATM1L5 ATM1L7" # ModemMfrQueryCmd: AT+FMFR? ModemModelQueryCmd: "!" ModemRevQueryCmd: AT+FREV? # Class1FrameOverhead: 2 # 6.14 firmware does not include FCS # # Caller ID configuration setup. # #CallIDPattern: "CALLER NUMBER: " # pattern string for phone number info #CallIDPattern: "CALLER NAME: " # pattern string for identity info # PagerSetupCmds: AT&K0&N15 # use V.22 at 1200 bps (PageNet) ;================================================================= Please let me know if there is something we can try to improove. Thank you very much in advance for your help and support! Mike ____________________ HylaFAX(tm) Users Mailing List _______________________ To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx* ____________________ HylaFAX(tm) Users Mailing List _______________________ To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*