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Re: [hylafax-users] Blank Tiff files



Can you do an od (octal dump) of the tiff file. I got an empty tiff
file with a few bytes in it but haven't been able to replicate it
myself.


On 02/05/07, Marc De Beer <marc@xxxxxxxxxxxxxx> wrote:




Hi There



I have setup Hylafax on a clients machine. When I send a fax to their fax
number, the modem accepts the fax and downloads it. I have set the
FaxDispatch file to transport the file as an email attachment to a specified
recipient. What happens is the tiff image is blank, its also an extremely
small size. When I check the logs at first it was complaining about Page
Quality, I have now turned off the checking on the page quality just so I
can receive the fax. I have updated libtiff aswell but I get the same thing.
I don't think it's the firmware of the modem as the modem has been used
before for this function and worked perfectly. Any idea's on what I could
do?



Marc de Beer

ISP Support

First Technology

PMB

282 Burger Street

3201

033 8452300 (Phone)

033 8455990 (Fax)



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