Re: [hylafax-users] v.34 33k6 fax speed modems?

["Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi Michael,

I would suggest that you consider how much your time is worth and how much
money problem fax's will cost you.  As a company we focus 100% of our
efforts on fax, and I believe we produce the best fax cards available, we
have tens of thousands of systems deployed worldwide and our products have
many unique features which will be important if you require a robust
solution.  In particular, I would suggest that you consider our SideBand
technology if you don't want to reset your server or power cycle your modem
every time your modem 'wedges'.

Agere (formerly Lucent, and now LSI) are the only purveyors of modem
chipsets and V.34 firmware for the 'end user' market.  However, this
firmware is by no means perfect which is why Mainpine invests considerable
resource in developing custom firmware for our products.  Therefore, if V.34
is important to you then you will require a Agere based solution or a high
end fax card from Cantata or Dialogic (both of which start at several
thousand dollars US).

The reason that V.34 is rare is that it's extremely expensive to license the
patents required to implement V.34 technology.  You should also remember
that fax is a niche market as far as the chipset vendors are concerned which
is why you see so few vendors in this market.

If you only require one port then contact our sales team and ask them about
the 'new' product.  Don't expect us to match your budget modem pricing
because we strive to make the best fax products NOT the cheapest.

I wish you luck with your choice of modem.... in this market you get what
you pay for !

Regards

ANDREW RINALDI
Mainpine Limited - Support
USA +1 503 822 9944 | Asia/Europe +44 1225 869439  
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

-----Original Message-----
From: Michael Hallager [mailto:michael@xxxxxxxxxxxxxxxxxx] 
Sent: 22 April 2007 12:07
To: andrew.rinaldi@xxxxxxxxxxxx; hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] v.34 33k6 fax speed modems?

By some interesting coincidence I spotted your site about half an hour ago
and 
had a look. The problem is that you're after $499 USD for a 4 port card.

I only need 1 or 2 ports, and I'd prefer an external serial modem. Either
way 
I won't spend USD 499. I'm realistic that we're not talking a $20 PCI 
el-cheapo card here, but $499 USD (aprox $674 NZD) is too much of a jump.

I agree with you about the need for v.34 when sending bulk faxes. I'd say 
most, if not all the machines sold today are v.34 capable and yet for some 
bizzare reason the only modems I've found that are (excl yours) are a few 
models of Multi Tech.

At v.17 it takes me circa 3 minutes to send 2 pages of mostly text. I want
to 
speed this up.

I found a company on the web offering the suitable Multi Tech for USD
$142.66. 
The problem here is they want a $50 receipt of wire transfer fee. They must 
be joking. It costs $15 NZD (Around $11 USD) to receive a wire here and I 
don't think I've seen anyone justify more then $25 USD yet. If anyone on
list 
wants to send me relevant **one - off ** commercial offers, be my guest :-)

I await your contribution on any products you have that may suit - and - any

other's contributions on what (prefer external serial port) modems that have

had Super G3 success with.

> Mainpine has been selling V.34 fax cards for the last 7 or 8 years.  V.34
> is based on a number of ITU-T standards and is widely deployed.  Last year
> we had a high volume fax broadcast customer report that something like 40%
> of the fax machines in the US were V.34 capable.
>
> You might like to read the following information;
>
> http://www.mainpine.com/whyv34.php
>
> http://www.mainpine.com/whattypeofboard.php
>
> http://www.mainpine.com/products_rockforce.php
>
> Regards,
>
> ANDREW RINALDI
> Mainpine Limited - Support
> USA +1 503 822 9944 | Asia/Europe +44 1225 869439  
> andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

Michael Hallager
net trust ltd
www.networkstuff.co.nz p.09 839-1000



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