Re: [hylafax-users] Problem receiving on MultiTech MT5634ZPX

[Jonny Berthiaume <jberthiaume@xxxxxxxxxx>]

Hi,

We use a MT5634ZPX-PCI-U-NV (the no voice version) without a problem on 
an HylaFAX 4.1.5 (I know it's old but it works...). Here are the 
commands in our modem's config file. It might help you figure out what's 
wrong with yours.

ModemType:              Class1
ModemRate:              19200
ModemFlowControl:       xonxoff
ModemNoFlowCmd:         AT&K0
ModemHardFlowCmd:       AT&K3
ModemSoftFlowCmd:       AT&K4
ModemSetupDTRCmd:       AT&D2
ModemSetupDCDCmd:       AT&C1
ModemMfrQueryCmd:       !Rockwell
ModemModelQueryCmd:     !RC288DPi
ModemRevQueryCmd:       ATI3

I notice that your settings in ModemFlowControl and ModemSetupDTRCmd are 
different than ours. Plus you add some other commands we don't use at 
all (Class1TMConnectDelay, Class1PPMWaitCmd, Class1TCFWaitCmd, 
ModemSoftResetCmd). Maybe those additionnal commands are not required 
because they reflect the default settings or just because they aren't 
needed.

Anyway, I just wanted to point out that your config differ from ours and 
since you have problems with your modem and we don't you should actually 
try our settings.

I hope this will help you.

Jonny

dario busso wrote:
> Here I reported the trace of a fax sent with the problem in the object.
> The system is:
> Linux FaxMailServer 2.6.17-10-server #2 SMP Fri Oct 13 18:47:26 UTC 2006
> i686 GNU/Linux
> and the hylafax version is: hylafax ver 4.3.0
>
> ---------------------------------------------------------------------
>
> apr 04 09:08:26.57: [ 5587]: SESSION BEGIN 000004023 39175xxxxxx
> apr 04 09:08:26.57: [ 5587]: HylaFAX (tm) Version 4.3.0
> apr 04 09:08:26.57: [ 5587]: SEND FAX: JOB 1222 DEST 0175xxxxxx COMMID
> 000004023 DEVICE '/dev/ttyS1' FROM '----  SPA  SIMONA <simona@xxxxxxx>'
> USER fax
> apr 04 09:08:26.57: [ 5587]: <-- [12:AT+FCLASS=1\r]
> apr 04 09:08:26.58: [ 5587]: --> [2:OK]
> apr 04 09:08:26.58: [ 5587]: DIAL 0175xxxxxx
> apr 04 09:08:26.58: [ 5587]: <-- [15:ATDT0175xxxxxx\r]
> apr 04 09:08:39.52: [ 5587]: --> [7:CONNECT]
> apr 04 09:08:41.55: [ 5587]: --> [2:OK]
> apr 04 09:08:41.55: [ 5587]: REMOTE NSF "B5 00 AA 48 79 6C 61 46 41 58
> 20 28 74 6D 29 20 56 65 72 73 69 6F 6E 20 34 2E 32 2E 30"
> apr 04 09:08:41.55: [ 5587]: NSF remote fax equipment: HylaFAX
> apr 04 09:08:41.55: [ 5587]: NSF remote station ID: "HylaFAX (tm)
> Version 4.2.0"
> apr 04 09:08:41.55: [ 5587]: <-- [9:AT+FRH=3\r]
> apr 04 09:08:41.56: [ 5587]: --> [7:CONNECT]
> apr 04 09:08:42.38: [ 5587]: --> [2:OK]
> apr 04 09:08:42.38: [ 5587]: REMOTE CSI "------- fax:+390175xx"
> apr 04 09:08:42.38: [ 5587]: <-- [9:AT+FRH=3\r]
> apr 04 09:08:42.39: [ 5587]: --> [7:CONNECT]
> apr 04 09:08:42.87: [ 5587]: --> [2:OK]
> apr 04 09:08:42.87: [ 5587]: REMOTE best rate 14400 bit/s
> apr 04 09:08:42.87: [ 5587]: REMOTE max A3 page width (303 mm)
> apr 04 09:08:42.87: [ 5587]: REMOTE max unlimited page length
> apr 04 09:08:42.87: [ 5587]: REMOTE best vres R16 x 15.4 line/mm
> apr 04 09:08:42.87: [ 5587]: REMOTE format support: MH, MMR
> apr 04 09:08:42.87: [ 5587]: REMOTE supports T.30 Annex A, 256-byte ECM
> apr 04 09:08:42.87: [ 5587]: REMOTE best 0 ms/scanline
> apr 04 09:08:42.87: [ 5587]: USE 9600 bit/s
> apr 04 09:08:42.87: [ 5587]: USE error correction mode
> apr 04 09:08:42.87: [ 5587]: SEND file "docq/doc1222.ps;c0"
> apr 04 09:08:42.87: [ 5587]: USE A4 page width (215 mm)
> apr 04 09:08:42.87: [ 5587]: USE unlimited page length
> apr 04 09:08:42.87: [ 5587]: USE 3.85 line/mm
> apr 04 09:08:42.87: [ 5587]: USE 2-D MMR
> apr 04 09:08:42.87: [ 5587]: USE 0 ms/scanline
> apr 04 09:08:42.87: [ 5587]: SEND training at v.29 9600 bit/s
> apr 04 09:08:42.87: [ 5587]: <-- [9:AT+FRS=7\r]
> apr 04 09:08:43.02: [ 5587]: --> [2:OK]
> apr 04 09:08:43.02: [ 5587]: <-- [9:AT+FTH=3\r]
> apr 04 09:08:43.98: [ 5587]: --> [7:CONNECT]
> apr 04 09:08:43.98: [ 5587]: <-- data [23]
> apr 04 09:08:43.98: [ 5587]: <-- data [2]
> apr 04 09:08:43.99: [ 5587]: --> [7:CONNECT]
> apr 04 09:08:43.99: [ 5587]: <-- data [7]
> apr 04 09:08:43.99: [ 5587]: <-- data [2]
> apr 04 09:08:45.18: [ 5587]: --> [2:OK]
> apr 04 09:08:45.18: [ 5587]: <-- [9:AT+FTS=7\r]
> apr 04 09:08:45.24: [ 5587]: --> [2:OK]
> apr 04 09:08:45.24: [ 5587]: <-- [10:AT+FTM=96\r]
> apr 04 09:08:45.25: [ 5587]: --> [7:CONNECT]
> apr 04 09:08:45.25: [ 5587]: DELAY 400 ms
> apr 04 09:08:45.65: [ 5587]: <-- data [1024]
> apr 04 09:08:45.65: [ 5587]: <-- data [776]
> apr 04 09:08:45.65: [ 5587]: <-- data [2]
> apr 04 09:08:47.22: [ 5587]: --> [2:OK]
> apr 04 09:08:47.22: [ 5587]: <-- [9:AT+FRH=3\r]
> apr 04 09:08:47.55: [ 5587]: --> [7:CONNECT]
> apr 04 09:08:48.80: [ 5587]: --> [2:OK]
> apr 04 09:08:48.80: [ 5587]: TRAINING succeeded
> apr 04 09:08:48.80: [ 5587]: SEND begin page
> apr 04 09:08:48.82: [ 5587]: SEND EOFB
> apr 04 09:08:48.82: [ 5587]: SEND send frame number 0
> ----- commeted out because no errors display ---------
> apr 04 09:08:48.83: [ 5587]: SEND send frame number 98
> apr 04 09:08:48.83: [ 5587]: DELAY 200 ms
> apr 04 09:08:49.02: [ 5587]: <-- [10:AT+FTM=96\r]
> apr 04 09:08:49.03: [ 5587]: --> [7:CONNECT]
> apr 04 09:08:49.03: [ 5587]: DELAY 400 ms
> apr 04 09:08:49.43: [ 5587]: <-- data [1031]
> apr 04 09:08:49.43: [ 5587]: <-- data [1074]
> apr 04 09:08:49.43: [ 5587]: <-- data [1069]
> apr 04 09:08:49.43: [ 5587]: <-- data [1069]
> apr 04 09:08:49.59: [ 5587]: <-- data [1044]
> apr 04 09:08:49.59: [ 5587]: <-- data [1054]
> apr 04 09:08:49.59: [ 5587]: <-- data [1066]
> apr 04 09:08:50.41: [ 5587]: <-- data [1066]
> apr 04 09:08:51.33: [ 5587]: <-- data [1050]
> apr 04 09:08:52.11: [ 5587]: <-- data [1051]
> apr 04 09:08:52.93: [ 5587]: <-- data [1039]
> apr 04 09:08:53.85: [ 5587]: <-- data [1043]
> apr 04 09:08:54.66: [ 5587]: <-- data [1039]
> apr 04 09:08:55.45: [ 5587]: <-- data [1050]
> apr 04 09:08:56.38: [ 5587]: <-- data [1041]
> apr 04 09:08:57.21: [ 5587]: <-- data [1043]
> apr 04 09:08:58.02: [ 5587]: <-- data [1047]
> apr 04 09:08:58.95: [ 5587]: <-- data [1045]
> apr 04 09:08:59.74: [ 5587]: <-- data [1041]
> apr 04 09:09:00.57: [ 5587]: <-- data [1042]
> apr 04 09:09:01.51: [ 5587]: <-- data [1042]
> apr 04 09:09:02.34: [ 5587]: <-- data [1048]
> apr 04 09:09:03.11: [ 5587]: <-- data [1040]
> apr 04 09:09:04.05: [ 5587]: <-- data [1042]
> apr 04 09:09:04.85: [ 5587]: <-- data [1050]
> apr 04 09:09:05.79: [ 5587]: <-- data [1034]
> apr 04 09:09:06.61: [ 5587]: <-- data [69]
> apr 04 09:09:06.61: [ 5587]: <-- data [2]
> apr 04 09:09:11.75: [ 5587]: --> [2:OK]
> apr 04 09:09:11.75: [ 5587]: <-- [9:AT+FTS=9\r]
> apr 04 09:09:41.76: [ 5587]: MODEM <Timeout>
> apr 04 09:09:41.76: [ 5587]: Stop and wait failure (modem on hook)
> apr 04 09:09:41.76: [ 5587]: SEND end page
> apr 04 09:09:41.76: [ 5587]: SEND: Stop and wait failure (modem on
> hook); Giving up after 3 attempts to send same page
> "docq/doc1222.ps;c0", dirnum 0
> apr 04 09:09:41.76: [ 5587]: <-- [9:AT+FTH=3\r]
> apr 04 09:09:49.32: [ 5587]: --> [0:]
> apr 04 09:09:49.32: [ 5587]: <-- [5:ATH0\r]
> apr 04 09:09:54.33: [ 5587]: MODEM <Timeout>
> apr 04 09:09:54.94: [ 5587]: SESSION END
>
> -------------------------------------------------------------------
>
> Th modem that I use is
> MODEM LT V.92 1.0 MT5634ZPX-PCI-U INTERNAL DATA/FAX/VOICE MODEM VERSION
> 2.32U .
> Follow the config.ttyS1 for this modem.
>
> --------------------------------------------------------------------
> # $Id: lucent,v 1.22 2005/12/05 15:48:54 darren Exp $
> #
> CountryCode:		39
> AreaCode:		0172
> FAXNumber:		"+39 0172xxxxxx"
> LongDistancePrefix:	0
> InternationalPrefix:	00
> DialStringRules:	etc/dialrules
> ServerTracing:		1
> SessionTracing:		11
> RecvFileMode:		0600
> LogFileMode:		0600
> DeviceMode:		0600
> RingsBeforeAnswer:	1
> SpeakerVolume:		off
> GettyArgs:		"-h %l dx_%s"
> LocalIdentifier:	"Fax +39 0172.xxxxxx ---- Spa"
> TagLineFont:		etc/lutRS18.pcf
> TagLineFormat:		"From %%l|%c|Page %%P of %%T"
> PercentGoodLines:	90
> MaxConsecutiveBadLines:	8
> MaxRecvPages:		100
> #
>
> ModemType:		Class1		# use class 1 interface
> ModemFlowControl:	rtscts		# default
> Class1TMConnectDelay:   400             # counteract quick CONNECT response
> Class1PPMWaitCmd:       AT+FTS=7
> Class1TCFWaitCmd:       AT+FTS=7
>
> ModemSoftResetCmd:	ATZ		# do soft reset of modem
> ModemHardFlowCmd:	AT&K3		# hardware flow control
> ModemSoftFlowCmd:	AT&K4		# software flow control
> ModemSetupDTRCmd:	AT&D3		# setup so DTR drop resets modem
> ModemSetupDCDCmd:	AT&C1		# setup so DCD reflects carrier
> ModemDialCmd:		ATDT%s		# T for tone dialing, @ for silence
> -------------------------------------------------------------------
>
> Previously, in my config file, I had't the "Class1EOPWaitCmd:
> AT+FTS=9" and there was a problem like the following trace.
>
> -------------------------------------------------------------------
> Apr 03 09:00:31.23: [ 5319]: SENT 24 bytes of data
> Apr 03 09:00:31.23: [ 5319]: SENT 24 bytes of data
> Apr 03 09:00:31.23: [ 5319]: SEND 2D RTC
> Apr 03 09:00:31.23: [ 5319]: SEND end page
> Apr 03 09:00:36.47: [ 5319]: --> [2:OK]
> Apr 03 09:00:36.47: [ 5319]: <-- [9:AT+FTS=r]
> Apr 03 09:01:06.49: [ 5319]: MODEM <Timeout>
> Apr 03 09:01:06.49: [ 5319]: Stop and wait failure (modem on hook)
> Apr 03 09:01:06.49: [ 5319]: SEND: Stop and wait failure (modem on
> hook); Giving up after 3 attempts to send same page
> "docq/doc1201.ps;40", dirnum 0
> Apr 03 09:01:06.49: [ 5319]: <-- [9:AT+FTH=r]
> Apr 03 09:01:14.06: [ 5319]: --> [0:]
> Apr 03 09:01:14.06: [ 5319]: <-- [5:]
> Apr 03 09:01:19.07: [ 5319]: MODEM <Timeout>
> Apr 03 09:01:19.65: [ 5319]: SESSION END
> -------------------------------------------------------------------
>
>
> Any one can help me to solve this issue?
> Thanks in advance.
> -- Dario Busso ------------------------ DueDelta via san Biagio, 2 12030
> Caramagna Piemonte (CN) Tel: +39 0172 1961277 Mob: +39 339 5956334
> Email: dario.busso@xxxxxxxxxxxx
>
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