Re: [hylafax-users] Cannot send faxes using Duxbury/IP586x modem

["andrew rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi Frank,

>>So at this point I'd like to either see the receiver log here or the 
>>Microsoft Fax log when it sends to HylaFAX.
>
>Unfortunately I have not figured out how to get this level of log from
>Microsoft Fax. If anyone reading this knows, and can give me the
>instructions, I will gladly try them out.

You can't really get any low level logging out of Microsoft Fax. You can
produce high level TAPI logs using the Phone and Modem Options of the
control panel, selecting properties, and then enabling logging for the modem
of interest.  Here's an example of what you will see;

02-26-2007 10:25:37.390 - File: C:\WINDOWS\system32\tapisrv.dll, Version
5.2.3790   
02-26-2007 10:25:37.390 - File: C:\WINDOWS\system32\unimdm.tsp, Version
5.2.3790   
02-26-2007 10:25:37.390 - File: C:\WINDOWS\system32\unimdmat.dll, Version
5.2.3790   
02-26-2007 10:25:37.390 - File: C:\WINDOWS\system32\uniplat.dll, Version
5.2.3790   
02-26-2007 10:25:37.390 - File: C:\WINDOWS\system32\drivers\modem.sys,
Version 5.2.3790   
02-26-2007 10:25:37.390 - File: C:\WINDOWS\system32\modemui.dll, Version
5.2.3790   
02-26-2007 10:25:37.390 - File: C:\WINDOWS\system32\mdminst.dll, Version
5.2.3790   
02-26-2007 10:25:37.390 - Modem type: TEST
02-26-2007 10:25:37.390 - Modem inf path: oem11.inf
02-26-2007 10:25:37.390 - Modem inf section: Modem0
02-26-2007 10:25:37.390 - Matching hardware ID: ABCDEF
02-26-2007 10:25:37.390 - Opening Modem
02-26-2007 10:25:37.390 - 115200,8,N,1, ctsfl=1, rtsctl=2
02-26-2007 10:25:37.390 - Initializing modem.
02-26-2007 10:25:37.406 - Send: AT<cr>
02-26-2007 10:25:37.406 - Recv: <cr><lf>OK<cr><lf>
02-26-2007 10:25:37.406 - Interpreted response: OK
02-26-2007 10:25:37.421 - Send: AT&FE0&C1&D2V1S0=0\V1<cr>
02-26-2007 10:25:37.562 - Recv: <cr><lf>OK<cr><lf>
02-26-2007 10:25:37.562 - Interpreted response: OK
02-26-2007 10:25:37.578 - Send: ATS7=60S30=0L0M1\N3%C1&K3B0B15N1X4<cr>
02-26-2007 10:25:37.593 - Recv: <cr><lf>OK<cr><lf>
02-26-2007 10:25:37.593 - Interpreted response: OK
02-26-2007 10:25:37.593 - Waiting for a call.
02-26-2007 10:25:37.609 - Send: at+vcid=1<cr>
02-26-2007 10:25:37.609 - Recv: <cr><lf>OK<cr><lf>
02-26-2007 10:25:37.609 - Interpreted response: OK
02-26-2007 10:25:37.625 - Send: ATS0=0<cr>
02-26-2007 10:25:37.625 - Recv: <cr><lf>OK<cr><lf>
02-26-2007 10:25:37.625 - Interpreted response: OK
02-26-2007 10:25:38.406 - TSP(0000): Making Call
02-26-2007 10:25:38.406 - Passthrough On
02-26-2007 10:25:38.406 - TSP Completing Async Operation(0x00010133) Status
0x00000000
02-26-2007 10:25:38.406 - TSP(0000): LINEEVENT: LINECALLSTATE_CONNECTED
02-26-2007 10:26:45.984 - TSP(0000): Dropping Call
02-26-2007 10:26:45.984 - Passthrough Off


I should add that when we tested the IP568x chipset a couple of years ago we
had a lot of problems with the embedded firmware when used for fax.  If your
modem doesn't have an external flash chip and/or you can't get a firmware
upgrade then you might want to reconsider your decision to use this modem.

Regards

ANDREW RINALDI
Mainpine Limited Support
USA +1 503 822 9944 | Asia/Europe +44 1225 869439  
andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com



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