Re: [hylafax-users] Hylafax Setup Error with the modem ...

[Joseph Olatt <joji@xxxxxxxxxx>]

On Sun, Feb 18, 2007 at 05:41:19PM +0000, Shrinivas Kanaki wrote:
> 
> Hi,
> 
> I have the value 0xFFF for ServerTracing and SessionTracing in  modem config 
> file.
> How to send the FaxGetty logs that appear in syslog ( var/adm/messages on 
> unix solaris 10)?


I'm not sure if the following instructions are what you are looking for:
1) Open a new xterm and run the following in it:
   tail -f /var/adm/messages

2) Restart faxgetty process.

3) Copy and paste the new lines that appear in the xterm that you opened
   in step (1)


> I have restarted the faxgetty, but still I get the following
> same error in syslog(var/adm/messages on unix solaris 10),
> Feb 16 11:51:47 sfocstsdut HylaFAX[8664]: [ID 758469 daemon.notice] HylaFAX 
> IN
> ET Protocol Server: restarted.
> Feb 16 11:53:48 sfocstsdut FaxQueuer[8662]: [ID 583533 daemon.error] MODEM 
> /de
> v/ttyS1 appears to be wedged
> Feb 16 11:54:48 sfocstsdut last message repeated 1 time
> Feb 16 11:57:32 sfocstsdut FaxQueuer[8662]: [ID 583533 daemon.error] MODEM 
> /de
> v/ttyS1 appears to be wedged


I've had 2 occasions where I've got the "modem appears to be wedged"
error. The first time, the faxaddmodem script did not run to completion.
It hung for some reason and each time I tried to receive a fax, I got
that error. It turned out that I was not able to communicate properly
with the modem. I used the "cu" program to fix the communication problem
between the system and the modem. My system runs FreeBSD. On solaris, I
believe, the equivalent "cu" program is called "tip".


The second time around, I was using the serial port as a console and I
had getty running on it. Since getty came up before faxgetty did, I was
getting the "modem appears to be wedged..." error. I disabled getty and
the problem disappeared.

Hope the above helps.


> Please advise how to send the FaxGetty logs that appear in syslog.
> 
> Thanks and Regards
> Shrinivas
> 
> >From: Lee Howard <faxguy@xxxxxxxxxxxxxxxx>
> >To: Shrinivas Kanaki <shrikanaki@xxxxxxxxxxx>
> >CC: hylafax-users@xxxxxxxxxxx
> >Subject: Re: [hylafax-users] Hylafax Setup Error with the modem ...
> >Date: Fri, 16 Feb 2007 09:17:06 -0800
> >
> >Shrinivas Kanaki wrote:
> >
> >>But when I execute the sendfax or faxgetty ttyS1, I get the following 
> >>error message,
> >>FaxQueuer[8662]: [ID 583533 daemon.error] MODEM /dev/ttyS1 appears to be 
> >>wedged
> >
> >
> >In your modem config file make ServerTracing be 0xFFF, restart faxgetty, 
> >and then send the FaxGetty logs that appear in your syslog 
> >(/var/log/messages, or something).
> >
> >Lee.
> >
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