Re: [hylafax-users] Hylafax with winprinter hylafax send fax problem

["johnny" <johnny_xing@xxxxxxxxxxxx>]

If I send the test page of the winprinter hylafax then it seems ok to work,
but if I send more than 1 page then probably they cannot receive the fax.
How I can configure the hylafax or switch to another softfax client to send
fax more reliably?

Thanks for any suggestion in advance.

Best Regards
 
Johnny    

-----Original Message-----
From: Lee Howard [mailto:faxguy@xxxxxxxxxxxxxxxx] 
Sent: Tuesday, January 16, 2007 10:17 PM
To: johnny
Cc: 'razidan'; hylafax-users@xxxxxxxxxxx
Subject: Re: Hylafax with winprinter hylafax send fax problem

johnny wrote:

>Jan 16 19:19:15.53: [ 7371]: SESSION BEGIN 000000017 6562271311
>Jan 16 19:19:15.53: [ 7371]: HylaFAX (tm) Version 5.0.3
>Jan 16 19:19:15.53: [ 7371]: SEND FAX: JOB 4 DEST 62271311 COMMID 000000017
>DEVICE '/dev/ttyIAX' FROM 'root <johnny_xing@xxxxxxxxxxxx>' USER root
>Jan 16 19:19:15.53: [ 7371]: STATE CHANGE: RUNNING -> SENDING
>Jan 16 19:19:15.53: [ 7371]: <-- [12:AT+FCLASS=1\r]
>Jan 16 19:19:15.53: [ 7371]: --> [2:OK]
>Jan 16 19:19:15.53: [ 7371]: MODEM set XON/XOFF/FLUSH: input ignored,
output
>disabled
>Jan 16 19:19:15.53: [ 7371]: DIAL 62271311
>Jan 16 19:19:15.53: [ 7371]: <-- [13:ATDT62271311\r]
>Jan 16 19:20:20.00: [ 7371]: --> [10:NO CARRIER]
>  
>

NO CARRIER means that the modem (IAXmodem) did not detect a fax receiver 
on the answering end of that call.

>Jan 16 19:34:46.46: [ 8038]: <-- [9:AT+FTH=3\r]
>Jan 16 19:34:46.46: [ 8038]: --> [7:CONNECT]
>Jan 16 19:34:46.46: [ 8038]: <-- HDLC<7:FF C8 FD F2 00 00 41>
>Jan 16 19:34:46.46: [ 8038]: <-- data [7]
>Jan 16 19:34:46.46: [ 8038]: <-- data [2]
>Jan 16 19:34:47.64: [ 8038]: --> [2:OK]
>Jan 16 19:34:47.64: [ 8038]: SEND send PPS (partial page signal)
>Jan 16 19:34:47.64: [ 8038]: SEND send MPS (more pages, same document)
>Jan 16 19:34:47.64: [ 8038]: <-- [9:AT+FRH=3\r]
>Jan 16 19:34:50.74: [ 8038]: --> [0:]
>Jan 16 19:34:50.74: [ 8038]: MODEM <Empty line>
>Jan 16 19:34:50.74: [ 8038]: MODEM TIMEOUT: waiting for v.21 carrier
>Jan 16 19:34:50.74: [ 8038]: <-- data [1]
>Jan 16 19:34:50.74: [ 8038]: --> [2:OK]
>Jan 16 19:34:50.74: [ 8038]: No response to PPS repeated 3 times.
>

This means that after sending the page image data we did not receive a 
confirmation response from the receiver - so we don't know if they got 
it or not.  Do you know if they did get the full fax page image?  If 
they did then it may just be some adjusting of modem configuration that 
needs to occur.  If  they did not, or if they got just a strip or 
truncated parts of the fax image, then it probably means that your fax 
audio is messy - either as it leaves your Asterisk box or because you're 
using VoIP lines externally.

Lee.



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