[hylafax-users] PPS+EOP Error

[Xavier Vallespi <xavi.vallespi@xxxxxxxxxxxxx>]

Hello,

Hylafax is working on a server with a linuxant modem. Most of faxs are sent correctly, but there are some receivers which report a PPS+EOP error after receiving first page.

Any help to solve this problem would be very appreciated.

Session transcription:

dic 15 13:28:46.63: [10149]: SESSION BEGIN 000001446 1415935678110
dic 15 13:28:46.63: [10149]: HylaFAX (tm) Version 4.3.0
dic 15 13:28:46.63: [10149]: SEND FAX: JOB 442 DEST 935678110 COMMID 000001446 DEVICE '/dev/modem' FROM 'Xavier Vallespi  <xaviv@xxxxxxxxxxxxx>' USER xaviv
dic 15 13:28:46.63: [10149]: <-- [12:AT+FCLASS=1\r]
dic 15 13:28:46.65: [10149]: --> [2:OK]
dic 15 13:28:46.65: [10149]: DIAL 935678110
dic 15 13:28:46.65: [10149]: <-- [14:ATDT935678110\r]
dic 15 13:29:02.79: [10149]: --> [7:CONNECT]
dic 15 13:29:04.38: [10149]: --> [2:OK]
dic 15 13:29:04.38: [10149]: REMOTE NSF "00 00 11 80 00 8A 49 10 41 4C 2D 50 49 20 54 45 4C 45 43 4F 4D 55 4E 49 00 7D 00 80 80 80 02 01 01"
dic 15 13:29:04.38: [10149]: NSF remote fax equipment: Canon Laser Class 9000 Series
dic 15 13:29:04.38: [10149]: NSF remote station ID: "AL-PI TELECOMUNI"
dic 15 13:29:04.38: [10149]: <-- [9:AT+FRH=3\r]
dic 15 13:29:04.41: [10149]: --> [7:CONNECT]
dic 15 13:29:05.08: [10149]: --> [2:OK]
dic 15 13:29:05.08: [10149]: REMOTE CSI "935678110"
dic 15 13:29:05.08: [10149]: <-- [9:AT+FRH=3\r]
dic 15 13:29:05.10: [10149]: --> [7:CONNECT]
dic 15 13:29:05.42: [10149]: --> [2:OK]
dic 15 13:29:05.42: [10149]: REMOTE best rate 14400 bit/s
dic 15 13:29:05.42: [10149]: REMOTE max A4 page width (215 mm)
dic 15 13:29:05.42: [10149]: REMOTE max unlimited page length
dic 15 13:29:05.42: [10149]: REMOTE best vres 15.4 line/mm
dic 15 13:29:05.42: [10149]: REMOTE format support: MH, MR, MMR
dic 15 13:29:05.42: [10149]: REMOTE supports T.30 Annex A, 256-byte ECM
dic 15 13:29:05.42: [10149]: REMOTE best 10 ms/scanline
dic 15 13:29:05.42: [10149]: USE 14400 bit/s
dic 15 13:29:05.42: [10149]: USE error correction mode
dic 15 13:29:05.42: [10149]: SEND file "docq/doc424.ps;c0"
dic 15 13:29:05.42: [10149]: USE A4 page width (215 mm)
dic 15 13:29:05.42: [10149]: USE unlimited page length
dic 15 13:29:05.42: [10149]: USE 3.85 line/mm
dic 15 13:29:05.42: [10149]: USE 2-D MMR
dic 15 13:29:05.42: [10149]: USE 0 ms/scanline
dic 15 13:29:05.42: [10149]: SEND training at v.17 14400 bit/s
dic 15 13:29:05.42: [10149]: <-- [9:AT+FRS=7\r]
dic 15 13:29:05.58: [10149]: --> [2:OK]
dic 15 13:29:05.58: [10149]: <-- [9:AT+FTH=3\r]
dic 15 13:29:05.90: [10149]: --> [7:CONNECT]
dic 15 13:29:07.48: [10149]: --> [7:CONNECT]
dic 15 13:29:07.99: [10149]: --> [2:OK]
dic 15 13:29:07.99: [10149]: <-- [9:AT+FTS=7\r]
dic 15 13:29:08.14: [10149]: --> [2:OK]
dic 15 13:29:08.14: [10149]: <-- [11:AT+FTM5\r]
dic 15 13:29:08.17: [10149]: --> [7:CONNECT]
dic 15 13:29:11.32: [10149]: --> [2:OK]
dic 15 13:29:11.32: [10149]: <-- [9:AT+FRH=3\r]
dic 15 13:29:11.60: [10149]: --> [7:CONNECT]
dic 15 13:29:12.86: [10149]: --> [2:OK]
dic 15 13:29:12.86: [10149]: TRAINING succeeded
dic 15 13:29:12.86: [10149]: SEND begin page
dic 15 13:29:12.86: [10149]: SEND EOFB
dic 15 13:29:12.86: [10149]: SEND send frame number 0
dic 15 13:29:12.86: [10149]: SEND send frame number 1
dic 15 13:29:12.86: [10149]: SEND send frame number 2
dic 15 13:29:12.86: [10149]: SEND send frame number 3
dic 15 13:29:12.86: [10149]: SEND send frame number 4
dic 15 13:29:12.86: [10149]: SEND send frame number 5
dic 15 13:29:12.86: [10149]: SEND send frame number 6
dic 15 13:29:12.86: [10149]: SEND send frame number 7
dic 15 13:29:12.86: [10149]: SEND send frame number 8
dic 15 13:29:12.86: [10149]: SEND send frame number 9
dic 15 13:29:12.86: [10149]: SEND send frame number 10
dic 15 13:29:12.86: [10149]: SEND send frame number 11
dic 15 13:29:12.86: [10149]: SEND send frame number 12
dic 15 13:29:12.86: [10149]: SEND send frame number 13
dic 15 13:29:12.86: [10149]: SEND send frame number 14
dic 15 13:29:12.86: [10149]: SEND send frame number 15
dic 15 13:29:12.86: [10149]: SEND send frame number 16
dic 15 13:29:12.86: [10149]: SEND send frame number 17
dic 15 13:29:12.86: [10149]: SEND send frame number 18
dic 15 13:29:12.86: [10149]: SEND send frame number 19
dic 15 13:29:12.86: [10149]: SEND send frame number 20
dic 15 13:29:12.86: [10149]: SEND send frame number 21
dic 15 13:29:12.86: [10149]: SEND send frame number 22
dic 15 13:29:12.86: [10149]: SEND send frame number 23
dic 15 13:29:12.86: [10149]: SEND send frame number 24
dic 15 13:29:12.86: [10149]: SEND send frame number 25
dic 15 13:29:12.86: [10149]: SEND send frame number 26
dic 15 13:29:12.86: [10149]: SEND send frame number 27
dic 15 13:29:12.86: [10149]: SEND send frame number 28
dic 15 13:29:12.86: [10149]: SEND send frame number 29
dic 15 13:29:12.86: [10149]: SEND send frame number 30
dic 15 13:29:12.86: [10149]: SEND send frame number 31
dic 15 13:29:12.86: [10149]: SEND send frame number 32
dic 15 13:29:12.86: [10149]: SEND send frame number 33
dic 15 13:29:12.86: [10149]: DELAY 200 ms
dic 15 13:29:13.06: [10149]: <-- [11:AT+FTM6\r]
dic 15 13:29:13.38: [10149]: --> [7:CONNECT]
dic 15 13:29:19.08: [10149]: --> [2:OK]
dic 15 13:29:19.08: [10149]: <-- [9:AT+FTS=9\r]
dic 15 13:29:19.25: [10149]: --> [2:OK]
dic 15 13:29:19.25: [10149]: <-- [9:AT+FTH=3\r]
dic 15 13:29:19.27: [10149]: --> [7:CONNECT]
dic 15 13:29:20.66: [10149]: --> [2:OK]
dic 15 13:29:20.66: [10149]: SEND send PPS (partial page signal)
dic 15 13:29:20.66: [10149]: SEND send EOP (no more pages or documents)
dic 15 13:29:20.66: [10149]: <-- [9:AT+FRH=3\r]
dic 15 13:29:20.80: [10149]: --> [7:CONNECT]
dic 15 13:29:20.91: [10149]: --> [5:ERROR]
dic 15 13:29:20.91: [10149]: MODEM Command error
dic 15 13:29:20.91: [10149]: FCS error
dic 15 13:29:20.91: [10149]: <-- [9:AT+FRS=7\r]
dic 15 13:29:22.37: [10149]: --> [2:OK]
dic 15 13:29:22.37: [10149]: <-- [9:AT+FTH=3\r]
dic 15 13:29:22.69: [10149]: --> [7:CONNECT]
dic 15 13:29:23.98: [10149]: --> [2:OK]
dic 15 13:29:23.98: [10149]: SEND send CRP (command repeat)
dic 15 13:29:23.98: [10149]: <-- [9:AT+FRH=3\r]
dic 15 13:29:24.13: [10149]: --> [7:CONNECT]
dic 15 13:29:24.26: [10149]: --> [5:ERROR]
dic 15 13:29:24.26: [10149]: MODEM Command error
dic 15 13:29:24.26: [10149]: FCS error
dic 15 13:29:24.26: [10149]: <-- [9:AT+FRS=7\r]
dic 15 13:29:24.41: [10149]: --> [2:OK]
dic 15 13:29:24.41: [10149]: <-- [9:AT+FTH=3\r]
dic 15 13:29:24.73: [10149]: --> [7:CONNECT]
dic 15 13:29:26.02: [10149]: --> [2:OK]
dic 15 13:29:26.02: [10149]: SEND send CRP (command repeat)
dic 15 13:29:26.02: [10149]: <-- [9:AT+FRH=3\r]
dic 15 13:29:29.12: [10149]: --> [0:]
dic 15 13:29:29.12: [10149]: MODEM <Empty line>
dic 15 13:29:29.32: [10149]: MODEM <Timeout>
dic 15 13:29:29.32: [10149]: <-- [9:AT+FTH=3\r]
dic 15 13:29:29.64: [10149]: --> [7:CONNECT]
dic 15 13:29:31.04: [10149]: --> [2:OK]
dic 15 13:29:31.04: [10149]: SEND send PPS (partial page signal)
dic 15 13:29:31.04: [10149]: SEND send EOP (no more pages or documents)
dic 15 13:29:31.04: [10149]: <-- [9:AT+FRH=3\r]
dic 15 13:29:34.14: [10149]: --> [0:]
dic 15 13:29:34.14: [10149]: MODEM <Empty line>
dic 15 13:29:34.34: [10149]: MODEM <Timeout>
dic 15 13:29:34.34: [10149]: <-- [9:AT+FTH=3\r]
dic 15 13:29:34.66: [10149]: --> [7:CONNECT]
dic 15 13:29:36.06: [10149]: --> [2:OK]
dic 15 13:29:36.06: [10149]: SEND send PPS (partial page signal)
dic 15 13:29:36.06: [10149]: SEND send EOP (no more pages or documents)
dic 15 13:29:36.06: [10149]: <-- [9:AT+FRH=3\r]
dic 15 13:29:39.17: [10149]: --> [0:]
dic 15 13:29:39.17: [10149]: MODEM <Empty line>
dic 15 13:29:39.37: [10149]: MODEM <Timeout>
dic 15 13:29:39.37: [10149]: No response to PPS repeated 3 times.
dic 15 13:29:39.37: [10149]: SEND end page
dic 15 13:29:39.37: [10149]: <-- [9:AT+FTH=3\r]
dic 15 13:29:39.68: [10149]: --> [7:CONNECT]
dic 15 13:29:40.98: [10149]: --> [2:OK]
dic 15 13:29:40.98: [10149]: <-- [5:ATH0\r]
dic 15 13:29:41.10: [10149]: --> [2:OK]
dic 15 13:29:41.10: [10149]: SESSION END

Modem configuration:
CountryCode:            1
AreaCode:               415
FAXNumber:              933424664
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0622
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "NothingSetup"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           25
ModemType:              Class1          # use this to supply a hint
ModemRate:              19200           # rate for DCE-DTE communication
ModemFlowControl:       rtscts          # default
ModemNoFlowCmd:         AT&K0           # setup no flow control
ModemHardFlowCmd:       AT&K3           # setup hardware flow control
ModemSoftFlowCmd:       AT&K4           # setup software flow control
ModemSetupDTRCmd:       AT&D2           # setup so DTR drop resets modem
ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier (or not)
ModemMfrQueryCmd:       !Rockwell
ModemModelQueryCmd:     !RC288DPi
ModemRevQueryCmd:       ATI3            # product information
ModemDialCmd:           ATDT%s          # T for tone dialing

--

Xavier Vallespí i Gonzàlez
Diseños y Proyectos Tecnológicos S.L.
Avda. Portal del Ángel 38, 4º1ª - 08002 Barcelona
Teléfono >> 93 342 46 62  Fax >> 93 342 46 64 Móvil >> 615 42 25 36
xavi.vallespi@xxxxxxxxxxxxx                                     www.diprotech.com

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