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Re: [hylafax-users] what is the good modem to use with hylafax 4.3.0 ?



I had tried to attach voice phone on the line, and there's no sound at all even dialtone. The line is attached to the pabx system., and there's nothing else device connected to the line. Just the line and the modem.

Is my phone line misconfigured ? Or is supposed to directly connected to phone service company (not via pabx system) ? But if it's misconfigured, why most faxes are correctly received ?

Hmm .. is "T.30 T2 timeout" problem caused with my pabx system ?

I also will call phone techician to check the line for troubles, and i'll report the result for you.

Lee Howard wrote:
Anton Setiyono wrote:

Yes, I do have some other modems, but they can't answer a fax call (Ring detected without successful handshake). They are US Robotics 33600 Faxmodem (old model from year 1995).
Even if i switch them to class 1 and 2 and then back again to class 1, the same err happenned.
Most of my modems, the rockwell i'm using now is the most working modem, even some error still happened.


Although not ideal your USR 33600 1995 modems should be able to work more than that. So I would strongly suggest that you start looking at the upstream call path.

What kind of phone lines do you have plugged into the modems? Do you have the lines running through a PBX of any kind? Are there other devices attached to the phone lines? If you pick up the line with a voice phone, cancel the dialtone with a digit, do you hear absolute silence, or is there some crackling?

Thanks,

Lee.


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-- Anton Setiyono Technical Support Officer Management Information System PT Konimex Ds Sanggrahan Kec Grogol Sukoharjo - Jawa Tengah - Indonesia Phone : (62)(271) 716246, 714645, 719966 Fax : (62)(271) 716247 ICQ # 144625593


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