Re: [hylafax-users] can use help upgrading....

[Robert <rns@xxxxxxxxxx>]

Barry,

Though Suse is a very good distribution they use custom paths and 
proprietary code, I suggested Ubuntu because it is derived from Debian.

Ubuntu can be downloaded for free.

Ubuntu will allow the ease of Suse but at the same time give you 
applicable information for your current distribution.

Your safest route for upgrading your existing server is using a package 
manager, Debian and Ubuntu both use apt-get and dpkg (Natively).

In linux there is a nifty tool, man (Manual).

This will provide documentation about a program if it is available.

man apt-get
man dpkg

Imaging is a very good idea.

In regards to the lines being dropped, getting Lee the logs would be a 
big help.

Linux has a command line FTP program just as windows.

Browse to the log directory

use the following syntax to copy the log file to an ftp server:

ftp ftp.sevrer.com
user
pass
prompt n
binary
put file.name

Good luck,

Robert



Oxenberg, Barry wrote:
> Hello Robert,
> Thank you for your reply.
> Indeed I have been doing research and reading at the hylafax.org site.
> I am reluctant to mess with the existing box because it is a production
> machine and am concerned about fudging the system up.
> The root of the problem I am attempting to address at the moment has to
> do with incoming calls/faxes being dropped.  The computer has an eight
> line modem board, and the incoming calls are configured as a hunt group
> with a primary toll-free 800 number (US).  The thing is, the problem is
> intermittent.
> I had read something at the hylafax site regarding a bug in versions
> prior to 4.2.5 which seemed similar to the issue I am working on and
> thought I may be able to resolve the problem by simply upgrading the fax
> server software.
> I have a Windows machine with Virtual Server installed which I can use
> to experiment with, and have purchased a copy of SUSE Linux professional
> (I think it's 10.0).  With that in mind, it seems the only thing I am
> missing for the moment is a modem board.  In any event, this will take
> some time to ramp-up and I am under a bit of pressure to get my current
> problem resolved.
> What I am thinking is to image the computer in it's current state, and
> then try an upgrade.  If it goes badly I can always re-image the
> machine.  Any thoughts?
> Thanks!
> Barry
>  
>
> -----Original Message-----
> From: Robert [mailto:rns@xxxxxxxxxx] 
> Sent: Thursday, May 11, 2006 12:03 AM
> To: Oxenberg, Barry; hylafax-users@xxxxxxxxxxx
> Subject: Re: [hylafax-users] can use help upgrading....
>
> My suggestion Barry is you.
>
> 1.) Go to www.hylafax.org and read
> 2.) Do not touch the working box (Unless it is not working), and build a
> box from scratch using a old computer
> 3.) With number 2 in mind I do not suggest you start with Debian; I
> would go with Ubuntu
>
> Hylafax especially the newer builds is fairly simple to configure and
> install your obstacle is Linux it's self.
>
> Familiarize yourself with Ubuntu, build a backup fax server, then
> attempt to work on a production system.
>
> Robert Silvia
> DEXIS, LLC
> www.dexray.com
>
> Oxenberg, Barry wrote:
>   
> > Hello,
> > I am new to this list, new to world of Linux, and have had no previous
> >     
>
>   
> > exposure to HylaFAX (I've hit the trifecta!) I recently "inherited" 
> > administration of a Linux box, which I believe is running Debian 
> > GNU/Linux on an Intel platform (I will know better middle of next week
> >     
>
>   
> > when I will actually be sitting in front of the
> > computer) and according to the log files it appears to be running 
> > HylaFAX Version 4.2.0 Beta 2a.
> > Would someone please be so kind as to point me to some documentation 
> > on how to extract and then upgrade the existing version on this box?
> > If you know of any DETAILED documentation, something like step-by-step
> >     
>
>   
> > instructions, or would like to volunteer to do some hand-holding I 
> > would be eternally grateful.
> > Thanks,
> > Barry
> >
> > **********************************************************************
> > This message contains confidential information intended only for the 
> > use of the addressee(s) named above and may contain information that 
> > is legally privileged.  If you are not the addressee, or the person 
> > responsible for delivering it to the addressee, you are hereby 
> > notified that reading, disseminating, distributing or copying this 
> > message is strictly prohibited.  If you have received this message by 
> > mistake, please immediately notify us by replying to the message and 
> > delete the original message immediately thereafter.
> >
> > Thank you.
> >
> >
> >     
>
>   
> > FADLD Tag
> > **********************************************************************
> >
> >     
>
>
> ____________________ HylaFAX(tm) Users Mailing List _______________________
>   To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
>  On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
>   *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*
>
>
>   

____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*