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Re: [hylafax-users] Could not open recvq/fax000001396.tif; either not TIFF or corrupted.



itxaspe@xxxxxxxxx wrote:

Good morning... Hylafax is working perfectly, but now we have recieved a PDF file which cannot be opened.
Here's the log that we receive......
Does anybody know if the sender has recieved an OK or an ERROR ????????
It won't be very good if the sender recieved an OK.. ;(


Feb 20 20:23:48.61: [ 1061]: RECV recv PPS (partial page signal)
Feb 20 20:23:48.61: [ 1061]: RECV recv EOP (no more pages or documents)
Feb 20 20:23:48.61: [ 1061]: RECV received 1 frames of block 1 of page 1
Feb 20 20:23:48.61: [ 1061]: <-- [9:AT+FRS=7\r]
Feb 20 20:23:48.74: [ 1061]: --> [2:OK]
Feb 20 20:23:48.74: [ 1061]: <-- [9:AT+FTH=3\r]
Feb 20 20:23:48.79: [ 1061]: --> [7:CONNECT]
Feb 20 20:23:51.12: [ 1061]: --> [2:OK]
Feb 20 20:23:51.12: [ 1061]: RECV send PPR (partial page request)
Feb 20 20:23:51.12: [ 1061]: <-- [11:AT+FRM=146\r]
Feb 20 20:23:52.00: [ 1061]: --> [8:+FCERROR]
Feb 20 20:23:52.00: [ 1061]: <-- [11:AT+FRM=146\r]
Feb 20 20:23:59.11: [ 1061]: --> [2:OK]
Feb 20 20:23:59.11: [ 1061]: <-- [9:AT+FRS=7\r]
Feb 20 20:23:59.24: [ 1061]: --> [2:OK]
Feb 20 20:23:59.25: [ 1061]: RECV FAX: Failed to properly detect high-speed data carrier.
Feb 20 20:23:59.25: [ 1061]: <-- [9:AT+FTH=3\r]
Feb 20 20:23:59.25: [ 1061]: RECV FAX (000002544): from <UNSPECIFIED>, page 1 in 5:18, INF, 7.7 line/mm, 2-D MMR, 14400 bit/s
Feb 20 20:23:59.26: [ 1061]: RECV FAX (000002544): recvq/fax000001396.tif from <UNSPECIFIED>, route to <unspecified>, 1 pages in 5:27
Feb 20 20:23:59.30: [ 1061]: --> [7:CONNECT]
Feb 20 20:24:00.62: [ 1061]: --> [2:OK]


An upgrade from 4.2.1 to 4.2.5 will improve how HylaFAX behaves here. But to answer your questions, no a receipt confirmation was not transmitted to the sender. The reason you couldn't open the TIFF was because it was only one line long... too short.

Lee.

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