Re: [hylafax-users] How to troubleshoot modem answering problem?

[Matthias Reich <rei@xxxxxxxx>]

Am Dienstag, 31. Januar 2006 15:40 schrieb Joe:
> Joe wrote:
> > I have a modem that stopped answering the line.  I have
> > confirmed that the line is in fact ringing to the modem.
> > I have done a "hylafax stop" then "hylafax start" with
> > no luck.  I have not tried to reboot the server.  The
> > modems are MultiTech MULTIMODEM ZPX INTERNAL V.92
> > ( MT5634ZPX-PCI-U-NV ).  Faxstat shows running and idle
> > while it is ringing.  I have not made the modem "down"
> > with faxstate.  I have connected to the modem with cu
> > and any command I issue responds with OK.  What is a
> > good procedure to use to figure out why it won't answer?
>
> I should have mentioned that these are set up as class 1.

Hi Joe,

you can connect to the modem with cu
set ATQ0E1, then call the modem with a phone and see
if the modem says "RING". If this works,
check in your config.tty??? Files if the
"RingsBeforeAnswer" is set to anything other than zero.

HIH

Matthias
-- 
HAGOS eG                 phone: +49 711 7880592
Matthias Reich             fax: +49 711 7880535
Industriestr. 62           web: http://www.hagos.de
D-70565 Stuttgart         mail: rei@xxxxxxxx
Germany

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